This is must amazing and energetic service I ever had in history Very dramatic but this this kids are always smiling always in a good mood is 10:18PM and they’re always giving good service they always say«!how are you!?» they always is smile Love this place –Drive true
Bob M.
Place rating: 2 Itasca, IL
Very slow. Unimaginably slow service and long lines, both inside and in the drive thru. People have no clue what the heck they are doing. They keep messing up orders and don’t care about the job. Makes me think twice about the $ 15 an hour min. wage. These guys don’t deserve it!
Bella W.
Place rating: 1 Hoffman Estates, IL
How can anyone screw up a simple hamburger and be so rude. My dad and I went through the drive thru and after placing our order, she never told us the price but straight up told us to go to the next window. There was no customers at that time but she ignored us for 3 mins, it’s a long wait considering there were no customers and drive thru using means a customer is in a rush and doesn’t have time. She then told us the price and we gave her the money, she never looked up, greeted us, or even look us in the eyes when talking, she was looking at the money and screen the whole time. I had two homburgs and one was legit slaughtered in oil and I felt like I was drinking it, never happened before, and it was covered in pepper, I wanted a regular simple hamburger! The other one was super dry and had no ketchup. Yeah ummm… No wonder she works at McDonald and not somewhere that requires brains and manners. This is by far the worst McDonald ever. Hint: there are about 5 McDonald within minutes of here so save yourself and go to another place
Benny B.
Place rating: 5 Schaumburg, IL
Super clean, quick and efficient service, friendly staff with clean and pressed uniforms. Came in here for coffee and a cone. I almost forgot I was at McDonalds because it was so clean and modern with a different layout than most places, and plenty of booth space. Bay windows in dining room make it enjoyable for my son and I to be sitting here for a short break.
Joel G.
Place rating: 1 Lansing, IL
Screwed up my order after waiting over 7 mins, mc flurry machine down, coke machine was down, close the darn place
Adrian B.
Place rating: 1 Streamwood, IL
It’s McDonalds, so you know you’re going to get the usual bland fast food. That’s the same everywhere. What puts this store at the bottom is their incredibly rude and incompetent staff. My wife went in there with our daughter who wanted to get a cup of coffee and the manager told her to leave because my wife has a service dog. She showed him the dog’s vest and tags but instead he started yelling at her from across the room embarrassing her in front of the other customers. I called the manager and he was rude and wouldn’t believe me when I told him he violated the law. Later in the day I drove there with the law, chewed him out in front of his staff, but never got an apology from him. I also filed a complaint with McDonalds’ corporate and they had the regional manager for the franchise stores call me, but he started to defend the store manager since he didn’t understand the law either. Finally I complained the village’s health department and their manager was furious about their treatment of my wife, but said it didn’t surprise him as he knows that store manager. He said he was going to go there and personally set them straight. If this is the way McDonalds(doesn’t) train their staff and tolerates rude treatment of guests you can bet we’ll never set foot in that store again, or most other McDonalds for that matter. Go across the street to Mariano’s. Better coffee, you can make a healthy salad, and they have a very friendly staff and they welcome service dogs!