I purchased my wife 2 gift certificates. Shortly afterward, she became Prego and couldn’t use them. She went to make an appointment today, but learned they were expired by less than 3 weeks. She went in, explained what happened and they turned her down. Our mistake for not realizing the date(first time I ever bought an anniversary gift that far in advance). Oh well. They lost what would have been a weekly customer(plus probably a bi-weekly customer in me). Customer service is job 1. Bend a little and get a lot more in the future. This place won’t make it.
Sue T.
Place rating: 1 Holbrook, NY
For my birthday, I thought I would treat myself to a «relaxing» massage. Not the case. I was greeted by a woman who led me to a room and given a towel and told to undress and lie down, face down, on the massage table. I did and I thought she returned and started to do the massage. It was not until the person spoke about 5 minutes in that I made the startling discovery that it was not the same woman but a man. I was not asked if that would be alright. It would not have been. I also told the girl upon entering the room to please be gentle as I have lower back problems. I have had deep tissue massages by physical therapists and know this can be painful. I did not want that. I just wanted to relax and this person hurt me to the point that I cannot lie down flat or sit with my back against a chair without feeling pain. I feel like I have been physically beaten up. The massaging«techniques» used were rough and sloppy. I had oil all over me and came home feeling violated and disgusting. I went to speak with the owner today and not surprised the owner was not available and they said their«english» was not good, to call tomorrow. I will never go back there. Buyer beware. You get what you pay for. Next time, I will go where the professionals are. Better yet, I will just have my little nephews jump on my back instead.
Gene F.
Place rating: 5 Nesconset, NY
This asian spa offers comfortable tables with therapists who try to please. I have been there three times with two different therapists and enjoyed the massage very much. I just go there for the relaxation at a very reasonable price. If I needed a massage for an injury. I would seek a real professional. For the price, the service is great. The two therapists were very friendly and do try to please. I will continue to go back at least once a month.
Joe S.
Place rating: 5 Holbrook, NY
An hour and a half for 39 $. They were amazing. Went there in pain and left relaxed. I can deal the occasional timer going off. WOULDHIGHLYRECOMMEND.
Mary S.
Place rating: 1 Holbrook, NY
Let me start this review by saying that I’ve been to several of these foot reflexology places, and always enjoy them to varying degrees. This new place has a lot of potential, except for some very annoying details. As most people do, I go to one of these places to relax. The place itself is very nice. The real problem is the constant noise and chatter going on during my massage. Between the beeping of the timers being set and going off, my masseuse actually taking a cell phone call during my massage(really???), another masseuse coming into my room twice to speak to my masseuse, my masseuse walking out of the room three times for no apparent reason, and the chatter inbetween workers(customers are separated by sheets) across the rooms and in hallways. If they had more consideration for their customers, it could be a much better experience overall. The massage itself was ok, although De Ja Vu on Portion Road is much better.