Pap In a Snap

If I could give her and her office less than than 1 star, I would. She is extremely unprofessional and incompetent. Seems that her practice mainly revolved around money and nothing else.
My wife went into labor and the hospital (LIJ) admitted her on a Friday. We informed them about Dr. Martins and that she was our OB. They tried to reach out to her but either could not get in touch with her or she kept telling them that she will be there in time for the delivery.
My wife did not go into labor until Monday and still no show of Dr Martins. The hospital sent out other doctors on the floor because we asked for Dr Martins and she was no where to be found. The chief resident at the hospital was incredible and did the delivery, with the help of the nurses and other doctors on the floor (Not associated with Dr Martins). Then we ask the staff for circumcision and they told us that Dr Martin has to be the one to do it. So they tried to reach out to her again. It wasn’t until the day of discharge, 2 days after the delivery. She finally shows up late in the afternoon (after 5 days of contacting her and asking her to come in and check us and the baby). She does the circumcision. Her excuse for being late, she had to do payroll — apparently that’s more important than a woman giving birth and the newborn (aka her patients).
Then to sweeten the deal. She calls us a few hours later. How blessed we were to receive a rare phone call from Dr Martins! I mean 5 days, she was no where to be found but now she’s calling us! On her own. Let’s see, maybe it’s to check up on the baby or the mother. NOPE! She says we owe her money. Due to a change in our healthcare coverage, she did not have our new information. So she called us, literally saying «You owe me money». Not making this up — this is word for word. How is that a professional way to speak to your clients? Send us the bill if anything. Ask us about the new healthcare insurance. What ever it is. You don’t say «You owe me money» as if this is some sort of an illegal drug transaction.
Then her office calls the next morning to tell us that the delivery may not be covered because our insurance wasn’t active. My wife went on Medicare after our last insurance expired. They did not have the Medicare information. But regardless, why is Dr Martins office asking us for this? She lady on the phone literally said, I will add the Medicare information in and hopefully the bill is paid (for labor and delivery). So through this whole thing, they didn’t come to visit us at the hospital. They were nowhere to be found. The hospitals chief resident did everything and yet Dr Martins gets to swoop in and still get paid as if she was the one to do it? Unbelievable. This type of practice should be illegal and banned.
DO NOT HER GO WITH DR MARTIN if you have any respect for yourself or for your unborn child. She is probably one of the worst doctors I have ever seen. We highly regret even mentioning her as our Doctor. Someone recommended her to us, and we went with it. We extremely regret our decision.