ANGL

the worst customer service i have ever encountered. do not spend your money at a place that private labels and over charges.

This store is SUPER DUPER tiny. The location has moved from the second or third floor of the mall to the first floor next to the Dolby theatre. The employees here are nice and I am always greeting when I walk into this store. I like the clothing in this store, however I just think that it is way too overpriced for what it is. It is a good store to come into to get an outfit to wear for that particular night, not really a place to shop at for long term clothing items, but for the price that you pay it should last. This store really feels like it is 30 feet long and wide LOL. When I say this store is small… that is an understatement. When I want something quick but cute, I come here, but other than that… Ill take my money elsewhere.

About a month ago, I sent my boyfriend shopping to find me an interview outfit here BC I was at work. He found me a decent 2 piece skirt& top here at ANGL in Hollywood. I got off work early & ran across to try on the outfit at the store. The outfit was too clubby looking& had threads unraveling. I looked around to find very cute clothes! Non of them interview worthy though. And many holding loose, unraveling threads as well. They ended up writing an email to corporate to get approval for us to return the outfit purchased less than an hour earlier. Thankfully the sales girl was such a sweetheart, and really helped us. Why would you own a company with a NO RETURN policy whatsoever?! How annoying.
But the 3^rd star is for the customer care we received. Can’t complain there at least

i love this boutique!
they have the cutest clothes. they probably aren’t the best quality but most of the clothes I bought there had the ripped and torn style!
some things were kinda expensive but they had many 40% off racks, 10% off racks, and a whole clearance section!

I’ve never been offended by lack of customer service until I went to this store. Normally, I prefer to shop by myself. I’m more than happy with a polite nod in my direction when I enter and maybe someone asking if I’m finding everything okay.
I walked in, browsed for about 10 minutes… picking up a few items here and there. That time was spent by the staff chatting happily (and loudly) to one another and never bothering to aknowledge I was there. I asked for a fitting room, they pointed in some vague direction at the back of the store.
In the fitting room (which they’ve now taken down because I’m relatively sure it’s illegal) there was a notice saying that if you were caught shoplifting, they wouldn’t turn you in if you bought the clothes you were trying to steal & an additional fine. Really?! More than a little tacky.
The return policy is non-​existent. The clothes are expensive but poorly made and will pill and tear within a wear or two. It’s been a while since I patronized the store, I think it’s all hoochie clubwear anyway. Might be worth a trip to ANGL it if you want to be ignored for 20 minutes, wear an $ 80 dress for one night and then have to through it away!