This place is hit or miss. We have never eaten there, we have only ordered for delivery. Sometimes they deliver a good pizza that makes you want to order again, and sometimes they deliver crappy pizza and your order is wrong which was the case tonight. The pizza was soggy(even though we asked for«well done»). We ordered pepperoni on the entire pizza and half of it with mushrooms. We received no mushrooms. Last time they got the order wrong, we called them and they said they would remake it. When they got here, they asked for the«wrong» pizza back. What do you think they did with it ?? I think this will be our last order from them!
Jiimy P.
Place rating: 3 Miramar, FL
This place could be a little more inviting. Pizza is mediocre. Prices are reasonable.
Melody R.
Place rating: 1 Hollywood, FL
Absolutely the WORST customer service. We order pizza and wait on hold for 5 mins, should have known it was going to be a bad experience from the beginning. They told us it would be an hour, okay fine since it’s a Saturday night. Now it’s been an hour and a half, so I call and tell me to hold again, another 5 mins. I ask to speak to the manger and the girl tells me he can’t come to the phone. Hmmmm, you are a manager better make yourself available. The girl tells me since we are 2 miles out of the radius of the store it takes longer then an hour. Really? For 2 miles. I told her I want my money back or a discount and she said I would have to come in and get a discount for the next time I visit. Lmao!!! Are you kidding! You will never receive my business ever again and I will tell everyone never to go there!!!
Staci B.
Place rating: 5 Dania Beach, FL
It’s July, my last review for here was in May… just want to say ‘Keep it up guys! Still the best Gluten Free pizza around!’ Prices are great and again as long as they make it well done as requested, it’s GREAT!!! The ONLYPLACE for gf pizza! Thank you Pizza Rustica for offering gluten free crust and topping for those of us who can’t eat gluten for true health reasons, it’s very much appreciated and quite delicious! ;) People may think I’m nuts for making such a big deal over a tiny, divey(dive meant in a great way!) pizza place, if you must be GF, you get it!
Satanas L.
Place rating: 1 Hollywood, FL
Finally got service at this so-called Pizza Place and I kinda wish I didn’t. Ordered 2 plain slices and 2 sodas, asked the cashier if I could have a wet rag to clean the outside table since they don’t do it. She told me she’ll be out in a few to do it so we went outside. Yeah, she never came out. Noticed another customer go back inside pissed because there was a hair in her pizza. After waiting for about 10 minutes I went back inside where my order was just sitting there. I don’t even know why they cut both my slices in half, never asked for it. The cheese looked like plastic and was suspect. No crust and VERY crispy. After 2 bits that was officially the WORST pizza I’ve ever had. The sauce was bland and the cheese didn’t taste right. Bagel Bits taste better! My kid didn’t want it at all. I took both slices to the cashier and informed her about that being the worst pizza ever. I was going to ask for my money back since paying $ 3.25 for crap is a rip off, but I wasn’t in the mood anymore to argue. Besides, with the terrible service and horrible pizza they have the nerves to sell, they shouldn’t be around much longer.
Drew M.
Place rating: 1 Tampa, FL
Meh… typical pizza. Dough was bland. The speciality pizzas looked appetizing but overall just a run of the mill pizza joint.
Angel E.
Place rating: 5 Pompano Beach, FL
Pretty much ran into this place for a quick slice, but was very surprised by the variety and nice lady more then happy to assist me. I chose the traditional tomato, basil and cheese, and it was sooooooo yummy. Everything was melted and married very well, plus the crust was crispy on the bottom and edges yet fluffy in the middle.
Julie W.
Place rating: 1 North Miami Beach, FL
My slice had a roach on it! Needless to say I won’t be back here again… VERY disappointing!
Sieg A.
Place rating: 4 Opa-locka, FL
The meat lovers Pizza was great and what makes a great Pizza is a good tasting crust, which this has. Have ordered it twice and have been satisfied both times
Chris R.
Place rating: 1 Pembroke Pines, FL
I can’t think of a single redeeming quality about this place. The prices suck, the staff is inattentive, rude, and none of them want to be there, the place smells like urine, and the pizza is some of the worst pizza I’ve had in South Florida, point blank. I know it’s a chain, but I’d rather go to a fast food joint, for a quarter the price. There are 20 other places to eat right next door to this place. Please, for your sanity, go anywhere else.
Jericca B.
Place rating: 1 Chicago, IL
I am sad to have to give this place only one star because of how much I first enjoyed their gluten free pizza at the Fort Lauderdale location. However this location is nothing but terrible. The first time I ordered from here they burned my pizza, so I had to wait a long time for them to make me a new one. The second time I ordered from there they told me it would be ready in 20 min. When I showed up 20 min later they told me they were out of some ingredients and asked me what other pizza I would rather have! Are you kidding me? Why wasn’t I called back before I got there?! The girl at the counter said she forgot to call me and never once apologized. Then to make matters worse I had to put it in my oven when I got home because it wasn’t fully cooked. Stay away from this place, it’s not worth the stress.
Kristin R.
Place rating: 1 Fort Lauderdale, FL
I placed an order online. The order was accepted and I received a confirmation email that gave me a delivery time of 40 minutes. After an hour I called the store and they said they don’t deliver to me. I asked why the order was accepted and why they didn’t call me but they didn’t really have an answer. They did apologize. I have eaten here once before. I did not like the pizza, but the nutella pizza was amazing. Had pizza recently that a friend ordered from this store and it was quite good. I guess I’m just saying, if you receive an order that you can’t fulfill, at least call to notify the person. A little common courtesy goes a long way.
John D.
Place rating: 3 Fort Lauderdale, FL
Good food. Service was Excellent! Natalie was an exceptional help with our kids while we got situated.
Jillian P.
Place rating: 2 Dania Beach, FL
The pizza looks amazing through the window! There wasnt enough sauce on the pizza, and I’m not a huge sauce fan… but pizza needs sauce! When I requested marinara it was served to me cold and when I ask to have it warmed up they acted as if I was disrespectful. The service is wishy washy everyone seems miserable to be there.
Tuna B.
Place rating: 1 Miami, FL
If your choices are eating this pizza or hang yourself, get yourself some rope. The crust is garbage Krisko, the tomato sauce is flavorless if not borderline putrid and cheese is well nothing at best. It looks hundred times better than it tastes and it looks suspect to begin with. I have included a picture with instructions for the best way to extricate yourself from a position of having to eat there. If you do not heed this warning, may God have mercy on your soul.
Gianna M.
Place rating: 1 East Elmhurst, NY
Omg hour and forty five minutes to make a delivery for two salads and a sandwich. Lied the whole time be there in two minutes. Food wasn’t even worth it. Order from somewhere else!!!
Tricey J.
Place rating: 5 Miami, FL
Dang lol I never expected this place would have such a low rating! Pizza Rustica on the beach is mehhh but all in all still pretty good pizza. One night in Hollywood while walking our dogs, my bff and I decided to eat here. We ordered a medium pizza with about 5 different toppings. Our waitress was nice and efficient; we love anyone who loves our dogs lol. She gave them water when she brought out our pizza. The wait was about 30 minutes but hey– its a freshly baked pizza. The Heat game was on and they have a huge flat screen right in the front window for guests seated outside. It was perfect! The pizza was sooooo good omg. The crust was garlicky and crispy but not burnt. We ate the whole medium pizza in about 15 minutes, next time we’ll go for the large. We left here very happy. Oh yeah, its right next door to the place with $ 6 Patron shots! Perfect Tuesday night.
Jeffrey L.
Place rating: 4 Hollywood, FL
The service can be a little hit-or-miss, but the pizza is terrific! Huge square pieces for just $ 5 and the you-pick-the-ingredients salads are nearly too big to finish by themselves. I usually dine-in or take-out so I don’t know about delivery. They just remodeled their dining room. Bye-bye old, torn up booths, hello nice, new tables and chairs. The pizza choices are quite different and varied.
Sharon W.
Place rating: 3 Miami Beach, FL
When they first opened, years ago, I had a really bad experience here with absolutely atrocious customer service. However, I was ready for a late night slice after some beers and music at the Native Florida Tap Room and Rustica was the closest spot. The folks working there were very friendly, a nice surprise from the last experience! We opted for one of the HUGE square slices and a traditional triangular slice. The pizza could have been delivered a bit warmer, but hey, at least they brought it to the table with a smile, along with waters that we hand’t even asked for! The square slice was really disappointing. It tasted like the dough had been frozen for way too long before being defrosted and rolled out. It was also strangely light and airy, not at all what I like in pizza crust. The triangle slice was AWESOME though — the crust was perfectly dense and the cheese was a thick and bubbly complement to the tangy sauce. Bathrooms were clean and the place was brightly lit!
Christopher H.
Place rating: 2 Hallandale, FL
This actually was the place I was at on my profile picture. It was two weeks before Halloween and they had the place all decorated which was pretty cool. So it was my first time there because my friend invited me because he had a $ 20 credit because they charged him twice last time he was there. So we showed up on a Wednesday evening and the place was empty and it seemed like they had an employee meeting at the time. We sat and ordered with our pretty robot waitress. I say this because although pretty, the girl had no sense of humor and didn’t even seem like she was generally a happy person. That being said our service could have been better but whatever. The pizza came out and it was pretty good and very hot. That was the one and only time I have been there but I wouldn’t be apposed to going back.