1-800-GOT-JUNK? Oahu

Honolulu, United States

4.7

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 800-468-5865
Website:
www.1800gotjunk.com
Address:
6800 Kalanianaole Hwy Ste 136, Honolulu, HI, 96825
Hawaii Kai
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 7:30 am – 3:30 pm
Local time (Honolulu) –

Business hours

Monday 7:30 am – 5:30 pm
Tuesday 7:30 am – 5:30 pm
Wednesday 7:30 am – 5:30 pm
Thursday 7:30 am – 5:30 pm
Friday 7:30 am – 5:30 pm
Saturday 7:30 am – 4:30 pm
Sunday 7:30 am – 3:30 pm

Description

Specialties

Full service removal: Just point and junk disappears!

We can take everything from furniture and bulky items to construction debris and green waste. All of our jobs begin with a no obligation quote so please don’t fear, making all that clutter disappear! The only items not accepted are chemicals, gasses, and paint. (We will however point you in the right direction if you have these items.)

History

Established in 1989.

In 1989, college student Brian Scudamore encountered a tight summer job market in his hometown of Vancouver, Canada. So, after seeing an old, junk-​hauling truck rumbling along a McDonald’s drive-​thru, he was inspired to start his own business. He named his junk removal service «The Rubbish Boys» and used the slogan: «We’ll Stash Your Trash in a Flash!» What began as a means to pay for college quickly turned into a unique business — a franchise of professional junk removal.

Brian changed the company name to 1−800-GOT-JUNK?, invested in more trucks, hired great people, and set a goal to build a brand that would become a household name. Since 1998, the company has grown to approximately 200 locations across three countries.

1−800-GOT-JUNK? makes the ordinary business of junk removal exceptional. We create space and peace of mind when junk gets in the way. Whether it’s an unwanted sofa, a pile of household junk in the garage, or a warehouse full of unused office furnishings1−800-GOT-JUNK

Meet the Manager

Andre B.

Manager

We here at 1800 Got Junk? are committed to giving the finest in customer service and value! I love giving back to this beautiful community of ours. We currently work with Sustainable Coastlines trying to keep the Island of Oahu continuously shinning. If there are community events you think we could help with, please let us know!

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20 reviews of 1-800-GOT-JUNK? Oahu

No registration required
Place rating: 5
Beaverton, OR
My company contracted 1−800-Got-Junk for removal of 2 retail locations. Over 3 days, they worked with our adjusting schedule and growing pile of junk for removal. Everyone was extremely professional, they arrived with a hand shake and a can-​do attitude, returning and planning for trip after trip until the job was done. i Worked with STEVEN, SKYLER, JUSTIN, SHAWN, LUKE, JOHN, and THADDEUS, each one a pro. Thank You!
Place rating: 5
Honolulu, HI
I called 1−800-Got-Junk? and got an appointment the next day with an eta of 2 hours. Steven and Justin came over promptly and were super friendly, professional and helpful. I would recommend this service for everyone as getting rid of all the extra junk around you definitely frees up your mind. It’s not an inexpensive service however fair and definitely worth the money!!!
Thank you so much guys! You worked super hard and I would definitely use you again and refer my friends and family to your company!
Place rating: 5
Waialua, HI
This was our first experience with 1−800-GOT-JUNK. We had a relatively large amount of furniture and other items left by renters from a flat we own in Waikiki. The scheduling process was very easy. The individual who scheduled the clean-​out was very helpful and made arrangements which were very convenient for us.
On the day of the pick-​up, we were called at the scheduled time shortly before the arrival of Shawn. Shawn was extremely friendly, knowledgeable, and actually did the job single-​handed. Since there were many bulky furniture items, I don’t know how he did it! He worked steadily and remained cheerful throughout — even though he was moving everything down from the 16th floor without a dedicated elevator. Mahalo, Shawn!
If we ever need this type service again, we will definitely call this company.
Place rating: 5
Honolulu, HI
I spoke on the phone with Thaddius from 1−800-Got-Junk? and he was very nice and worked with me on what was needed from their end so that they could come to the building that I work in to remove all of our stuff. Once that was done I made 2 calls for pick ups and they came right away.
John, Shawn & Steven came at our most recent pick up and they were so quick and got so much of our items out of our storage unit I couldn’t even believe my eyes!!! They called before to let me know they were on their way and when they arrived. I pointed out what needed to get taken and they got it done in no time.
They explained to me what the pricing was. I needed to get everything out and cost wasn’t an issue but I appreciated that they took the time to explain. Once they were done Shawn came up and reviewed all of the items they took away and I paid with credit card via Square and that was it done! Yay!!!
1−800-GOT-JUNK? is a great company to go to when you are looking to find a place that can help you get rid of things you just couldn’t believe you could get out. I had a storage space filled with over 10 years of office equipment, furniture, new animal species, and junk. John, Shawn & Steven Thank you so much! It was very nice to see you all working together to get the job done with no complaints! I will be calling again soon!
Place rating: 1
Kapolei, HI
They want to charge me almost $ 200 to haul off a broken treadmill! No thanks… I will get some friends to do it for me…
Place rating: 5
Honolulu, HI
We used 1800gotjunk to haul away a piano and a big screen projection television. The service was fast and friendly. We were a bit concerned when Shawn said that he was on his own. However, he managed to singlehandedly load both items on the truck… INCREDIBLE! We will definitely call them again if we need to have more items hauled away.
Place rating: 5
Honolulu, HI
Shawn and Luke came on time, didn’t laugh at all the junk I had put aside and which got really wet and yucky in the recent rains we’ve had (in other words, they were most professional and courteous) and were highly efficient in removing 30 years of stuff from here as we prepare the house for a major renovation project. Highly recommend this as an alternative to renting a massive waste bin and «inviting» friends in to help. This was an easy and painless experience for me! Thank you Shawn and Luke.
Place rating: 5
Honolulu, HI
I had Steven and Jordan come and move my garbage; they did an excellent job and were very friendly. would highly recommend them.
Place rating: 5
Honolulu, HI
I’ve been talking about doing a renovation to my apartment for YEARS! No one thought it was ever going to happen! In my last job, I moved offices 7 times and in my current job, I’ve moved 3 times! The last thing I wanted to do in my personal life was move. 20 years is a long time to accumulate belongings.
After months of scheduling and rescheduling appointments, I finally set an appointment and stuck with it. Thank you to the wonderful phone staff who never judged my rescheduling and were happy to help me pick another date.
They were scheduled to come between 12 – 2 pm. They called around 11 am and asked if they could come at 11:30 instead. I was ready for them so no problem. Steve, Jerry and Richard (Rich) arrived and were extremely polite and professional. Steve quickly explained some of their charges (by amount of the truck I fill up, electronic disposal fee, freeon disposal fee from my fridge and a disposal fee for my mattress and box spring to take out the springs). The truck rate seemed higher than what is listed online.
The 3 guys worked quickly and had all of my furniture out of my little apartment in about half an hour. They went downstairs and took another 10 – 15 minutes to figure out how to fit everything into the back of the truck and then to figure out my bill. In the end, it was a little over $ 800 but it was worth the speed in which they did it and it saved my back from the lifting.
I wish it hadn’t taken me as long to be ready for them! It was worth it and I’d definitely recommend them to anyone needing removal/​hauling services.
Thanks again to Steve, Jerry and Richard!
Place rating: 4
Kailua, HI
Great job, last minute call, there first thing the next morning.. , confirmed the appointment time twice so wasable to plan Sean and Steve wereveryquick and thorough. They said they would go through the piles and save those things that someone could use and donate
Place rating: 4
Honolulu, HI
This was my first time using a haul away service. I had two large glass lanai doors, two large closet doors, two vanity mirrors, and miscellaneous cabinet/​floor planks/​plywood I wanted removed from an apartment.
Things I particularly liked about 1−800-Got-Junk:
–Very easy online booking process and received a confirmation email immediately upon booking
–Get a quote when they arrive at your place, and you don’t have to do business with them if you find the price to be out of your range
–Received calls prior to their arrival so I know when they would arrive
–They walked me through the quote process with great patience. For those wondering, it’s a $ 149 minimum and the quote will be based on volume and weight.
–They accept credit card and your receipt is emailed to you via Square. There is no price difference if you pay with cash or credit card.
–Shawn and Steven were both very easy to work with because they were professional, friendly, skilled, and fast. This probably explains why they have higher pricing than I expected.
The one issue I have about 1−800-Got-Junk is about their pricing. It’s a little steep for what I expected. For the items I listed above, I was quoted $ 700 which I found to be overpriced. I can understand how some people would pay that price if they were in a rush, didn’t want to deal with the hassle, and don’t have access to a truck/​SUV but none of those criteria applied to me. However they worked with me to prioritize the pieces I really wanted them to haul away and revised their quote from there. The revised quote was much more reasonable and they were really nice about my adverse reaction to their initial quote.
Overall, I was pleased with their service and I would use them again if I have extra large items I don’t feel equipped to carry/​haul away.
Place rating: 5
Kahala, Honolulu, HI
Excellent service. Darrin and John were professional and worked fast.
They came later than scheduled but I received a call to give me a heads up.
Place rating: 5
Ramona, CA
I used 1800 Got Junk yesterday they were terrific. The two gentlemen who came out to do my pick were professional on time and did a great job. I would highly recommend them. They even swept out the garage when they were finished. They understood the personal situation of why I needed the items removed and were kind and caring. If I could rate a ten I would. Mahalo!
Place rating: 5
Santa Clara, CA
I needed to get bulk items and junk removed from my mom’s house. Tom and Steve were very professional and timely. Great customer service from these guys starting from the the check-​in call to let me know they were on their way and on schedule. I actually missed this initial call and Steve called me again to make sure I was aware of their status. They removed the items quickly as well.
I would highly recommend them for others and would utilize their services again in the event that I need additional junk removal.
Place rating: 5
Redondo Beach, CA
We have used 1−800-GO-JUNK on two previous occasions, once in Redondo Beach, CA and the other at my parents’ home in Hawaii Kai. Both were excellent experiences.
Hence, it was an easy decision to have them help clear boxes that had been in storage for over 30 years. I received a courtesy call from Darrin and Steve to see if we wanted them to come earlier than scheduled which worked out perfectly because we finished clearing the storage area 2 hours faster than expected.
They arrived on our newly agreed upon time. As before, they were friendly, professional and very efficient. They did an excellent job in a very short time, honoring a coupon I had.
We enthusiastically recommend 1−800-GO-JUNK to anyone who can utilize their excellent and consistent service.
Place rating: 5
PEARL HARBOR, HI
Used GOT JUNK twice in the past week! PCSing to the Mainland, and had to severely downsize from a 3 bedroom house to transfer to a possible 2 bedroom apt. they took EVERYTHING we put out, even stuff that couldn’t be thrown away like cleaning chemicals. Bagged everything up, threw in garage, booked online, and they came next day! military discount, was a bit pricey, but I’m more than willing to pay for the convenience.
Thomas and John came both times to haul our stuff, and they were super quick in organizing by type, and even swept up the garage!
So with the good, my constructive criticism would be to please improve on contacting your clients. The web application had multiple entries for phone contacts, but maybe are selective on which to call? First time they called my work number after working hours and left a message, and the second time, they called my wifes cell after I contacted Customer Service, since I had not gotten the confirmation phone call on ETA. I understand jobs can take longer than expected. I’m not upset about coming outside of the time window, I just would have liked a courtesy call.
Place rating: 5
Honolulu, HI
We had the opportunity to work with 1−800-Got-Junk again today!!! This is what our client, Cade, had to say about them:
«Efficient and courteous! Made my job easy. Well mannered and unhurried are great attributes especially when you’re dealing with a whole lotta junk. Thanks Shawn and Darrin!»
Place rating: 5
Kailua, HI
Thomas, John and Andre came to Kailua in the hot sun on a Sunday to haul away 1 whole truckload full of stuff from a home remodel. The crew was pleasant and professional and had a lot of energy! Awesome attitudes and great customer service in these gents — would highly recommend to anyone !!!
Call these guys ASAP if u need hunk hauled away and they even swept up the mess!!!
Place rating: 5
Honolulu, HI
These guys are great. Steve gave me a phone call 30 minutes before my scheduled time and explained they would be at my job site in an hour. They were on time and polite. They explained their rates (they charge by volume). I am a contractor and I specialize in bathroom and kitchen renovation. I was stoked on their work ethic.
I had another local junk hauling company working for me and they were slow and just didn’t seem motivated.
The 1−800-got-guys loaded their truck and were done asap. They swept and cleaned up their area. I was so impressed, i offered them jobs but they explained they were happy with their current job. They were awesome. Great job! Thanks Steve and Thaddeus and 1800 Got Junk!
I will be using them again and setting up a contract with these guys. I’m not one to post reviews but these guys really had the wow factor!
Place rating: 5
Waialua, HI
So… I was in a bind and 1800GOTJUNK came through in a big way.
Long story short, I had a bunk of random stuff that I needed to get rid of ASAP. I called them and I was super surprised that GOTJUNK was able to come that day. (I totally expected that I would have to schedule a few days out.)
They gave me a 2 hour time-​frame in which they would be out, and they called me when they were on my way so that I’d have more of an accurate window of time.
Andre and Thadddeus were awesome! Not creepy, (as some dudes who show up to your house are). They were professional, polite, and tidy. They even swept up after they were done. (What?!)
It was nice that they gave me a quote prior to hauling away my junk. I hate surprises, (bad ones), and so I was happy that they were so ‘up-​front’ with me.
If you use them; you won’t be disappointed!