A & A Nail Salon

Before I start, I’ve been coming to A&A for years! I’m a loyal customer and always tip very generously. I hadn’t done my nails for 4 – 5 years, but then thought to myself — sure, why not do them again. I love Lihn, she always makes sure I’m taken care of.
When coming back after the 4 – 5 years, I got a full set (gel) and a regular pedicure. My gel set was beautiful (as always) but my pedicure, ehhhh… not so great! The lady that did my pedicure had the shittiest attitude ever. Mind you, I work in customer service so I know how customers SHOULD BE treated. She asked me if I wanted the callus removal and said it was an extra $ 5 I said, okay… she then pointed to the sign at the deluxe pedicure and confused me because I thought she was going to give me the deluxe pedicure. I kindly asked her if I was going to be charged the deluxe pedicure price because I didn’t want the other services it included. She yelled at me and told me she wasn’t going to do it and that it was just the removal. So I let that slide… while doing the removal, she was scraping my heels really hard (to a point where both heels began getting raw). I let that slide as well… the scrubbing part, she got pissed at me because I was ticklish and kept squirming. She gave me a French tip which began chipping 3 days later!
Okay, so my next visit I went back again for a gel full set and a regular pedicure (thinking I’d get better service than I did the last time)…my nails went great as always but my pedicure again, not so great! I ended up getting the same lady I had the last time and figured, sure why not give her another chance. She was worst this time, I wasn’t talking to her cause I was still a little bothered by my last visit. At the end part when I did my polish, she cleaned up her area and helped another customer… I was like okay maybe she’ll come back, do my second coat of polish then pau, NO! I sat there for 15 minutes until Lihn had to yell at her. Lihn did my second coat of polish and told me that the lady will do my final coat and I waited patiently for another 10 minutes, the lady came back to my chair and all she did was PUT ON MY DAMN SLIPPERS! I was furious and left, I was already late to where I had to be.
My last and final visit, yesterday… I went in for just a gel fill because I was over getting a pedi. I decided to get the «fairy dust» glitter which I LOVE! I will not mention who I had but this was my first time having her. I decided to do an eyebrow wax and fill, she did my wax first. I was a little skeptical about getting a wax from there but I figured, what the heck. The wax area in the back wasn’t as clean as I would’ve hoped it would be, the bed that was in there had a silk cover over it, no paper on it. So I can imagine how much people have laid on this bed! I already felt disgusting just laying on it. She did a good job at my wax so then she did my nails. My nails were tender but not as bad to a point where I told her. She wasn’t gentle with my nails and when she went over it with the buffer, she kept buffing more than normal (which of course burned!!!) the powder that was put on my nails to do the fill, BURNED! I tensed up a bit and said ow but nothing. Maybe it was my fault I didn’t say anything but the point is, she wasn’t at all confident of using the thin buffer. While buffing out my thumb she buffed a piece of my skin! She laughed and said «so slippery!» I let that slide, I just wanted it to be over with. When I finished, I paid & was told my total, I did the math in my head and realized that the gel full set is $ 10 more than it actually states, the boy that checked me out said that it’s a different type of gel, I was so over it I didn’t even bother questioning them anymore or telling him that the sign should state it differently, I paid with card & since they didn’t give me an option to tip, I didn’t tip… I had no cash and normally I’d go out of my way and get cash but I never bothered. I left without saying a word, I am very disappointed with the service I got yesterday. Today, I am breaking out with the meanest rash on my eyebrows where she waxed. I never break out the day after but it’s really bad!
I do love Lihn! But unfortunately, all these things made me realize, sure the location is very convenient for me but unfortunately I will not be returning.

I have been going to this salon (not exclusive), just when I’m in the neighborhood.
My son bought me a $ 50 gift certificate for Mothers Day last year and I forgot to bring it with me on my last visit to this salon. This year he gave me another one for $ 100 this Mothers Day. In my amazement I figured I can go all out being that I now have $ 150. Super excited, I stopped in today. I wanted a 30 minute foot massage, deluxe EVERYTHING, and I couldn’t decide on what to do with my hands.
It’s a little after 1230, I let the boy know that before I start my hands, I needed to take a 5 minute break. The young man (technician) didn’t mind, he showed me where I was going to sit for my mani. Anyway, the owner tells both he and I that I can’t take a 5 minute break because she is very busy!!! There was NO line whatsoever. And, I didn’t mind if someone went ahead before me, I completely made that clear! So I tell the boy (he’s so young and sweet) that I am going to walk to the FHB atm so I can pay the tip with cash. I also told him that I would come back another time to do my hands.
I get back 5 mutes later and this young man tells me that he cannot honor my $ 50 gift certificate because it expired last week. I ask him politely if they can make an exception and we give them good business. He said no, the owner is right behind him pretending to mind her own business. I am so upset right now. I paid for my nails the other GC and gave him a $ 20 tip for my deluxe pedi. The owner told me to come back soon to use the balance of the GC before it expires.
Honestly, I’m speechless. I don’t think I’ve ever been treated with such horrible customer service EVER! The owner sucks! The young man who did my pedi was a rock star! Unfortunately, I will not use this salon again nor will I refer any of my friends!
If you’re reading this post, you just lost a great customer! I will make sure that all of my family amd friends never give you any business.

First time to this spot and the pedicure is amazing! Thorough massage with the regular pedicure which is $ 19.99.
Great customer service as well.
I rarely treat myself to this kind of thing, so it was nice to go somewhere new and have a truly relaxing and enjoyable experience.
Although I live in Mānoa, I will be back here again for sure!

My go-​to nail salon! Although they don’t do the most quality work I always end up coming back because it is close to my house and their prices are reasonable. I usually get the regular acrylics which comes out to 30 – 35? Their were times that my nails would break a few days after getting them done and I would go back and they would fix it without any charges :-)!

Overall my time here was fine. The workers were nice and the place itself was decent, but not the cleanest. I got a gel manicure and was not very satisfied with the job done. I got foil on my nails and the foil lines were not straight… In fact they were very crooked. The next day the foils already started to come off on the sides and my nails were chipping. I thought gel nails with foils on only one nail was a little pricy. I probably will not be coming back here anytime soon.

I used to love this place! Or maybe it was just Lynn, Today I went to go do my nails/​toes for my birthday this week, & I couldn’t even get my nails done! It took over an hour to do just my toes, & I was waiting forever to start my nails, & the girl who came in after me, got her nails done before me! & she had no apt, (I had called before hand for a pedicure with gel nails & design) So I had to leave, probably the best decision I’ve made there! My toes came out horribly! I didn’t even wanna let them touch my nails, because then I would be paying for something I didn’t like, I already wasted $ 40 on my hideous toes! I asked for gold stars on my toes (even showed a picture of exactly what I wanted!) one side you cant even tell what it is! & the whole time I knew they were talking about me behind my back in Vietnamese, my friend who came with me speaks Vietnamese & confirmed it! I can say now I am never going back there! I have to go redo my toes because she did such a bad job. If you go here only let LYNN do your nails! Don’t trust them when they say she is just as good! Sorry but you guys lost a good customer!

Making an appointment didn’t work for me. I ended up waiting 30 min… even though when I walked in they said the wait would be a «few min»…they sat me in the broken massage chair and let my feet soak and soak. The woman who did my pedicure was nice but I’ve had better l quality… complaints: massage chair was broken, hot stones were not hot, and wait time with a scheduled appointment was not convenient. I did observe other people who walked in and experienced the same treatment of waiting a long time with a scheduled appointment. The woman in charge apologized, but what she really could have done was discount the service!!! I’ve been here before but I’ll reconsider again next time.

I recently started going to A & A nails for about 5 or 6 months now and I’ve very happy with the service here. However, they are so popular that a wait for about 15 – 30 is usual before they get to you. I would recommend you call and make an appointment. The owner and all the other ladies and young man are so kind and friendly. I always get gel nails and normally get a design. These people know their stuff and can do anything you show them. I would highly recommend this salon to others.

Yes, finding the right nail tech here is key! Salon owner is fast, affordable, and skilled!

Love this nail salon! Wouldn’t go anywhere else to get it done besides there other place in Kailua which is happy nails!

My nails were on fleek as soon as they were done with me. My first time getting acrylics and I was in love with them ! I’m always open to trying new nail salons but I always seem to keep coming back to A&A

They charged me $ 45 dollars for this… So ridiculously over priced, never doing my nails there again. I have never paid $ 45 for a full set. I think the girl that did my nails was named «Nikki» I’ll jus stick to getting my pedicure there ONLY.

I had class at 1:30 and arrived at 11:30am for acrylics. I only waited 10 min (no appointment) and finished before 1 o clock! I was pleasantly surprised! Linh knows exactly what she’s doing and was very Polite! I felt comfortable telling her exactly what I wanted and she accommodated me promptly! Definitely coming back $ 45 for acrylics with gel and $ 10 for rhinestones (I love my sparkles!)

Ok nail salon. I wasn’t wowed, but it wasn’t bad. If I was in the area, I’d probably go again. Workers were pleasant, facility clean. Nice massage chairs that lounge back
I had the deluxe pedicure that came with your standard pedicure features plus a mud mask for legs, scrub, lotion, and hot stone massage. That was awesome! My design was ok — I pointed out one thing in their design book, and got something a little different, but it was still cute so I didn’t mind.
BRING CASH FOR TIPS. They do not have the option for adding tip onto the bill, so unless you want to go up the street to the ATM, know that you will need some cash on you if you intend to tip.
Location is always tricky for parking — there is a lot behind the nail salon where you can park for a dollar or look for metered parking on the street.

This place is OK, but I would likely go elsewhere. Most of the chairs had something wrong with them, and the person who did my pedicure did not have very good eyesight, and made all my nails crooked. In her defense, though, she was quite old.
I would recommend that you get one of the younger ladies, as the price is certainly right!

A&A nails is amazing! Here are some reasons why you should try them, and some cons you should keep in mind.
I love their customer service! The workers are all so friendly. They will do their best to make sure you have the nails you wanted.
I also feel like they’re really ahead with the techniques & styles! They have many different types of accessories you can put on your nails. Better yet, you can even bring in your own accessory & ask them to use it on the nails. I brought in a little diamond shaped piece & the lady put it on for me. I loved it! They offer various nail designs: classic, simple, dramatic, most popular, whatever you ask for, they’ll do for you! haha. Seriously though, you’ll go home with lovely Instagram/​tumblr worthy nails.
Their pedicure is soooooo damn gooood. It feels so nice, like a little massage! Kinda tickles, hehe.
The best part about this is that, they’re so inexpensive. Much cheaper than most nail salons, while having such beautiful nails. Oh, and they’re very fast! It took three hours to do my nails at this different nail salon, but at A&A nails, it’s usually less than an hour. One time, it only took 30 minutes! How great is that?
Okay, so the two cons.
— Kinda rough. May hurt a little bit. One time my friend said «ouch» and the girl who was working on her nails looked at her like, «so what?» lol.
— Their may be some language difficulties… I showed a picture of what j wanted, and asked them to not use glitter and don’t make it so long. But they made it exactly like how it was on the picture. So if you show a picture then you should be okay! It may be just that one lady who worked on my nails that day.
Not a huge con, just something to keep in mind. If I could, I would give them a 4.5!
I love A & A nails. You can go ahead and check their Instagram page out! You’ll see their beautiful work and have a better idea. May help you get an idea of what you want too :) @aanailskaimuki

The ladies are always very nice. They accept walk ins and appointments. They did my whole bridal party (mani and pedis) and everyone loved it!!! Today I got a mani and pedi and am super super in love with it. This is my third time and won’t be my last. You can also show them a picture and they will actually do a better job. :) it’s so hard finding a nail salon that I’m comfortable in and comfortable talking to the ladies. The staff here have your best interest. They are open, honest, talented and very very friendly. Friendly is an IMpOrTaNt must for me to be a returning customer.
Thank you every one at A&A nail salon. :)

My rhinestone just came off. I just got fixed it few days ago.
I called this store to see if girl did my nail was working today to make appointment with her then the manger picked up the phone and she rejected to let me talk to the girl becuz she doesn’t want me to come to the store ever again and hang up on me… I CAN NOT BELIEVE THIS!!!

I called ahead on a Sunday afternoon and the gentleman I spoke with stated that he could squeeze me in if I was at their location in 15 minutes. I jumped on the highway and was there in 10 minutes. After that I waited 45 minutes to have my gel shellac removed and redone.
I had no idea that I was going to have to wait this long and I wish he had quoted this to me on the phone. I would have simply arrived later and not have rushed over there to be squeezed in. I was a in a bit of rush myself and simply just asked to have them taken off rather than replaced. The gentleman was sweet and performed the service for free and asked me to come back later in the week to have a new set. Unfortunately, I will not be returning and would not recommend this place to a friend. Three stars for the attempt to get my business back!

I was a walk in there were 2 massage chairs open so sat in one it took like 15 min for someone to service me and the guy cleaning my water basin thing just disappeared so I was just sitting and waiting around not knowing who and when I’ll be serviced… So about 15 min passed and out came a lady and said thanks for waiting! And I was like …“sure.!” Then I said TRIM not SHORT so my toenails are really short! I’ve been here since 10:30am and now its 11:15 am and not nearly half way completed and needed to get somewhere by noon. :(.
My calluses are thick but she’s using a callus remover thing vs the razor so it hurts a lot more than it should!!! I really hope they’re removing them good!!! We’ll see!
Regular pedi:
Trim nails
Trim cuticles
File
Pumice stone
Massage
Base Coat and polish
Deluxe pedi:
All the above with regular pedi PLUS:
With callus removal
Exfoliating scrub
Clay mask
Hot towel
Hot rock massage
Time spent here total: 1hr 20 min (Deluxe Pedi)
Begin time: 10:30am
End time: 12:00 pm
Reason for 4 out 5 rating: rocky start of waiting and cold water was used in basin and not warm.