Aloha Airport Delivery and Storage

Wonderful experience! Easy, affordable. I emailed the website for a quote and heard back from Dr. Bob that day. Outside of baggage claim/​Customs we called, and were met within 2 minutes, handed over our bags, and were on our way! Happily found out that bags would be kept in climatized storage. Two weeks later we passed back through Honolulu and they were waiting for us at the appointed time (5 a.m.) in front of our departure airline. Would recommend and use again!

I had a very important experience with Aloha Baggage Storage. Touch they were very prompt to pick my bag up from baggage claim it was rather complicated to get my bag back.
I called prior to arrival at the airport to request my bad be available for pick up outside the doors for baggage claim B1. The man handling the call was hard to understand but we worked things out.
Then I arrive and no bag. So I wait a few minutes and call. The driver yells at me when I ask him to repeat himself because I was struggling to understand him. Even my cab driver attempted to talk to him to the same result. It also took 15 minutes once at the airport to get my bad. However I called ten minutes before arriving. At no point did the man provide an ETA despite multiple requests.
My bag was in the same condition as it was a drop off. Overall though between the poor service and long wait things without provided ETAs I would not recommend them.

Left us a horrible mess. Despite their name, they are a STORAGE company ONLY, and their phone number is forwarded to whoever is on duty that day., they have no office. Don’t waste your time, and disregard their website.
Called a day and a half in advance and talked to the same guy – twice. I confirmed with that fellow that they could DELIVER bags TO A HOTEL, and he said to call on arrival. Upon arrival, I called, and even though I GREW UP in Hawaii and can talk peegin la’dat, da brah answering, his accent so strong, no can understand ‘em.
He tells me no room in his truck – wait at the airport until next time he gets back. So me, my baby daughter and my wife wait at the airport an hour, and finally we meet him face to face.
He tells me THEY DON’T DELIVER – just pick up and drop at the airport. I gave him the name of the guy I talked to the day before about delivery to a hotel, and he says nobody with that name has ever worked there. Just to see what would happen, I redialed the number I’d called the day before, and his cell phone rang right in front of me! (it is apparently forwarded to different guys on different days).
The «Airport Delivery» in their name takes the most absolute meaning – they deliver TO THE AIRPORT and nowhere else, and they only PICK UP from the Airport.

Don’t depend on them! We called today to have our luggage picked up for 2+ weeks of storage and they said that they didn’t have a driver!!! Now what? We had called a few weeks earlier and they assured us that it would not be a problem. What if there would be no driver available to deliver it when there will be only a 2-​hour turn around for our next flight. Don’t depend on them.

What a disaster! They had our bags for 3 hrs. When we came back to the airport pick them up to bring them to our hotel, we were first told to go to baggage claim. We were met there by a man and a cart looking to PICK UP bags from us, despite him having our claim number. Another 10 min wait and we are told to go upstairs. Another 10 min wait and we are told one of our bags was left at a RENTAL CAR COMPANY and to go there. We are currently stranded at rent a car with $ 40 in cab waiting fees. When the guy flies by with our bag out of his trunk he gives a shoddy «sorry, lots of bags» and does not even offer to take off a single bag charge. Disorganized, confused and rude. Your luggage is NOT SAFE with this company! Please be advised! Let your hotel handle it!

Great service! I called their number and within 5 minutes there was a van pulling up to baggage claim to take my bags. They charged $ 40 for two large suitcases for two days. When we arrived back at HNL I called them and again, within 5 minutes the van pulled up with my luggage. Extremely convenient service! I will say that I was very skeptical at first as they arrived in a plain white van with no indication of their company or service on it. Also, they only accept cash and want to be paid upfront. I was a bit nervous about this and even took a few photos of the van and license plate just in case. Well, thank goodness my worries were unnecessary. Aloha Airport Delivery and Storage proved to be a great service! I will definitely use them again.

I think every airport should have a service like this! Super easy and convenient! For airport drop off find where your airline is, find the closest lobby number and call them, they meet you in the middle isle!

We arrived in Honolulu 10 hours before our flight for the mainland departed (long story) and wanted to go down to Waikiki for high tea. The airlines won’t let you check in until 4 hours before your flight. What to do? The info line at the airport recommended this company, which was impressive. When I read the Unilocal reviews raving about it, I felt safe. 1) Fantastic service when you don’t want to hang out at the airport with your bags all day. 2) Extremely fast pickup and delivery (under 5 minutes from my call to their arrival). 3) Incredibly good value ($ 40 to keep 6 bags for 6 hours, not including tip). 4) Super friendly, helpful driver (acted like he might have owned the company).

Will keep this short and sweet :)
Service was super easy to use. They met us at Budget to pick up our extra baggage we didn’t want to lug around with us. After my call, they showed up within 1 minute (I ran to the restroom and they were already there when i ran back out; and i’m a fast pee’er). Paid upfront $ 20 for the day. When we came back to the airport to catch our flight, reliably, there were there soon after I called. There was some slight confusion as they were apparently waiting at the next lobby down, but nonetheless it was about 15 minutes of waiting, which isn’t horrible. Though I would recommend to the company to call the client if you don’t see them and you’re waiting.
All in all, I would highly recommend this convenient, efficient, reliable service :)

Awesome service and convenience… We had 10 luggages coming in from Asia. Oahu is a stopover and not our final destination, so we did not want to lug the luggages for the next 4 days — these folks saved us from that for a very reasonable fee. Called them up and they were there in less than 10 minutes (no exaggeration). Bags were professionally tagged and handled. On the way out, called them up and they were there in less than 15 minutes. All bags came back in good condition and were handled professionally. Thanks Dr. Bob!

I used this service earlier this month and was very satisfied! My family and I spent three weeks in Oahu and then flew to the Big Island for 4 days. We had a ton of luggage (snorkel gear and boogie boards included) and only wanted to have 2 small bags for the short stay in Kona-​Kailua. We called Aloha Airport Delivery and Storage and was happy to find out that they would store 1 – 4 bags for $ 20 for the first day and $ 5 for each additional day! We actually had 4 bags plus our Boogie Boards so it cost us $ 25 the first day and only $ 5 per day thereafter. We drove to the airport and called to have our bags picked up. The van was there in 5 minutes! The driver took our bags, tagged them and handed us the claim checks. When we flew back to Honolulu for our flight back to the mainland, we called and within 15 minutes the van pulled up right in front of the terminal with all our stored luggage. Easy and convenient! It was so nice to leave all the big bags behind and it saved us a ton on checked bag fees! What a great service! I would definitely recommend Aloha Airport Delivery and Storage.