O’Reilly Auto Parts

Oriellys is always pretty friendly and knowledgeable in store but on the phone they can be a lil rude if you don’t know exactly what parts your talking about so I suggest you bring the old part in or use your smart phone and take pics of the part, not to long ago i was put on hold for longer than 15 min then i was hung up on, I like to think like to say it was accidentally it can I guess get pretty busy and customer service can be for gotten.

Just bought some parts for Dodge Ram and cashier Eric (white tall guy) was rude and unprofessional, he acts like a d*ck.

O’really is located in Salt Lake. It’s right next to Sack n Save near Kmart, Starbucks and Longs Drugs. They have convenient hours which I think is very helpful for us customers.
This store is huge (for Hawaii) and have almost everything you (you’ll) need for your vehicle. Unlike other reviews, I have used their services mostly to pick up car fresheners, wax, microfiber towels, etc. etc. etc., and always find what I’m looking for.
They also operate battery checks free of charge which is very convenient. It’s a hit or miss, But mostly have been provided good customer service.
In conclusion, I recommend O’Reilly’s for your auto needs.

I like going to this store. I’m not much of a mechanical guy, so the things I buy at O’Reilly’s are usually incidentals, like wax, tire spray, brake light bulbs, headlights, and just recently new windshield wipers for my Tahoe and my wife’s Highlander. I wish I had gotten this young man’s name, but the guy at the counter was really helpful finding the right ones, and even came outside of the store to put my wipers on my car. You know, I could have done it myself but he thought nothing of puttiing them on for me. This is a friendly place, and I like that.

This particular location is my go to auto parts store. Always friendly and helpful. Usually have what I need.
Thankful for the military discount.
They also have a decent selection of specialty tools for loan. It’s such a shame when you need to buy an expensive tool you’ll only use once.

Great customer service, cheap prices and the ability to find what you need. There’s nothing worse than needing a part and it is too expensive to even afford, but this place always has it for cheap. Apart from the affordability, the staff is always so welcoming, the place is always clean and organized, things are easy to find and if you have any issues (ex. Returning an item), they do not give you any hassle. Apart from that, they give you military discount (10%) and coupons on your rewards. Can’t beat O’Reilly’s!

Id like to say THANKYOUVERYMUCH Darrel! for all your help and excellent customer service. I felt like I was at a dealership. I mean that in a good way. My first stop for all most of my car needs.

When I came in today and proceeded to check out, Robert was very rude. I said «Hey how’s it going?“He did not acknowledge me or even respond. So I was like «Oh you’re doing that good huh?» He said «Sorry», but then proceeded to ignore me. I checked out with another cashier named Ivy. She asked if I was military so I could get the discount. When I went to swipe my card it showed «0.00» as my discount. She could not or would not explain why. DO NOT SHOP AT THIS STORE! The staff is slow and rude!

Don’t come here often as I have closer options to home but if I’m in the area I’ll stop by here especially if I’m going to the either the Office Max or Starbucks next door. The staff is usually friendly & knowledgeable. Product selection is pretty extensive & the prices are competitive. I’ve never had a long wait as they usually have the register manned & ready to go.

Good service, I can quickly find anything automotive related here from resin to wiper blades, floor mats to car was detergent and more. The staff is friendly and helpfull

I love coming into this O’Reilly’s. They are always friendly and helpful with all of my dumb car questions. (My car is making_​_​_​_​_​noise)
I was spoiled where I grew up because all the boys knew how to fix everything on cars. *insert bat my eyelashes*
I happened to pick a city boy that knows absolutely nothing about cars except how to put gas in them. This is where these helpful employees come in. They never treat you like you are stupid for not knowing even the small stuff. HIGH FIVE Team O’Reillys!

Quick and easy getting what you need (especially for a girl). Needed a brake light replacement. Shane looked up what I needed and got the items for me. Took 3 minutes of my time. Just remember your make, model and year of your car… Now… to change my car light bulb? Miiiiiike help me!!!

So I needed some small stuff for my car (brake light pedal stopper pad, brake light bulb, and taillight bulb). I called before I arrived to make sure they had all the items I needed the person on the phone was very knowledgeable and quickly assured me they had everything I was looking for. When I walked into the store I took note of the fact that the cashier took the time to greet me which was cool… Their was just a little trouble figuring out exactly what bulb fit for my car (their was 3 different options but only 1 fit) but other than that it overall was a pretty good experience… thanks oreily staff.

I’ve gone here for multiple issues for multiple cars from A/​C troubles to headliners to a horn in Hondas, Chevys, and a BMW. Every time I go, the employees are exceptionally knowledgable, friendly, and helpful, and they don’t try to sell you stuff you don’t need. They will even think creatively and offer advice on problems and issues beyond the scope of their immediate job. I’ve been very happy with the service here, and I’d recommend it to friends and family.

On September 7, 2013, my car battery died in the Stadium Mall Shopping Center. Thankfully, O’Reilly’s was open and I was able to purchase a new battery.
I walk into an empty store, purchase a battery from a gentleman who informed me that the warranty was good for 5 years. I think, «great!» After purchasing the battery, I ask the same person to assist me with installing the battery. (Remember: Empty Store.) He replies «No, the store is busy.» o_​o WTH?
6 months later the car battery died again, and my father had to rescue me and purchase a new one at the last minute. I return to O’Reilly’s with the receipt. They informed me that my battery was fine, and that it was my alternator. WRONG: My alternator was checked when my car died the second time. I informed the manager that I was told about the warranty. Instead of assisting me nicely, she rudely demands a receipt for the battery that I purchased at the last minute and doesn’t explain why. After questioning her attitude, her response was «I WILL GIVE YOU YOUR MONEY BACK SO YOU ARE HAPPY.» First of all, her customer service skills sucked.
I hope nobody experiences what I went through.

12.15.13.
Not to brag or anything… but I totally just changed my own brake lights! Ok, so it might be nbd (no big deal), but for someone like me, it totally is!
I have to give major props to YouTube & the gentleman who helped us out at O’Reilly’s! My mom & I were out of luck with finding the proper bulb replacement at Walmart & we were on our way to K-​Mart to check if they had the correct one in stock… but lo & behold, this O’Reilly’s was right in the same shopping complex?! We had no idea this had opened up here, but we were so glad that we found a close auto-​specific store; we also had no idea that the Napa on Kamehameha Highway had closed…
Instead of going to K-​Mart, we headed into here & good thing! We were helped right away, with minimal wandering around. We showed the nice man the bulb we were looking for & he immediately took us to the bulb section (a few aisles into the store), found the bulb we were looking for (check your bulb for a tiny number & match it with the ones in the store), & before we knew it we were on our way; part of our mission accomplished!
Based off the great help we recieved, I would def come back! Prices were reasonable/​comparable to what we saw in Walmart too!
Unilocal 365 Challenge: #348/​365

I came here to replace a headlight. It was the standard auto store setup: counters with computers, aisles of products, and staff walking around. The difference between other auto stores and this O’Reilly is the friendliness and knowledge of the staff. They were incredibly helpful and willing to offer up as much information as they possibly could. They found my headlight in under two minutes and got my checked out in under two minutes as well. This trip was very easy and comfortable. I would highly recommend this auto parts store for your quick fix car needs.

AFTER cleaning the cars did we come to an auto store…
I am new to cars, along with anything and everything related. Inside, I’m just standing wide eyed at all the different confusing items in all the aisles. Luckily the cleaning products was the first items I spotted.
Found the turtle wash and wax, sponge, the drying towel and after hunting… Found the SQUEEGEE! (
)
I looked through the other aisles too, so many interesting things that I might need eventually.
As I debated about the squeegee, one of the workers came from behind the counter and offered assistance, which I didn’t need, but it was nice she had asked.
At the register, she helped me check out. She suggested the absorber which cost more than the drying towel I was going to purchase (I had asked her to compare the prices). I asked my brother and he preferred that. As she finished scanning she asked if I wanted a different color for the absorber. I said yes and switched it to pink! Why not?! Though my brother brought up the point that he does most of the cleaning. MEH.

*Oops, this is for King st store.* Had to replace my car headlight bulb for the 2^nd time this year on the same side for my Honda Civic. The price was a little high for the bulb, I think Napa was cheaper but O’reilly is near my home. The five stars are for great service!
I just walked right up to the counter inside and told him what I needed, he got my part and then asked if I wanted him to install it. I was going to try doing it myself since this would be my 3^rd time replacing the headlights (1 x for the driver side, 2xs for the passenger). He did it in a snap. I wanted to tip him a five but only had 2 dollars. He was still appreciative. He even made sure to throw away the container the bulb came in.
The sign out front says windshield wipers will be installed for free with purchase so maybe they do that for all the easy installations. I so appreciate that I didn’t have to take it to a shop or try to figure it out myself and get dirty :)

Friendly staff. Employee offered to take a look at my car to see what filter I needed.
Thanks Mike!