Vision Source Honolulu

It was a very fun, relaxing experience. I have not had my eyes checked for over 40 years but need glasses for long distance due to my age. Every step was explained to me and Dr Jan Hirakawa was very sensitive to my needs but professional at the same time. I left feeling like I had acquired a friend who is concerned about my well-​being. I most heartily recommend the Vision Source Honolulu for anyone needing optical help. I look forward to working with them for may years to come.
The only reason I did not give them 5 stars is because I have mobility issues and did not know that the stairs leading to their office is very taxing for someone with arthritis. We did not inform them of such so it was not their fault. When leaving, my husband discovered they have a chair lift at their back stairs but the staff needs to be told to give you access to the lift.

I’ve been here several times to see Dr. Inouye and get new glasses and I’ve always been very satisfied, but I can’t go here anymore … too hard to get an appointment. I called in mid-​May hoping to get in before June 30 because I need to use up 500 dollars’ worth of Island Flex spending by then, and not a single appointment available next 6 weeks? That doesn’t seem right. Taking my business elsewhere.

I have been very pleased with Dr. Kinsey Inouye and with his staff.
It is clear that they very much want to help others see (and to look good in the process).
Thanks to the staff here, I now can see and am proud to wear my glasses… This coming from a strong farsighted, astigmatic, strabismus fellow whose lenses have always looked… well nerdy as all hell…
This is a family business and here you are treated with aloha.
Thank you all very much.

My very first visit here and my experience was excellent! Dr. Inouye was super efficient, knowledgeable, and friendly. He got right down to business with my eye exam, so I thought he wasn’t a «people person»… I’m glad I was wrong. When he was done, he explained my condition and gave me options, asked more explorative questions, and gave me recommendations.
I have a very typical asian face — flat, round, high cheekbones, and a flat nose… i was worried i wouldn’t be able to find a pair of glasses i would be happy with… wrong again! I ended up getting a nice pair of Gucci glasses ordered. (Gucci just so happens to be my fav designer brand, BTW) I’m also lucky that I’ve got a great vision plan, so my oop wasn’t so much. Now I’ve just got gotta wait excitedly for the next week and a half to two weeks for my new glasses!
They also do a contact fitting for $ 89 cash price, and a bunch of options for lenses… I’m thinking that I might have to do that soon!

Dr. Jan Hirakawa is a lifesaver. She was able to take me at a last minute’s notice before I left for the airport the same day. Dr. Hirakawa is bubbly and effective at explains proper eye care.
As someone new to wearing contacts, she was extremely helpful in making sure I am well informed about how to keep my eyes in top condition during travels to cold and dry climates.
The frame selection features popular designers including Marc Jacobs. There’s a wide selection of options to accommodate different style preferences. Trust that you’ll find something which suits you.
If you’re looking for an optometrist in town, here’s the place I would highly recommend.
Eye feel so much better after today’s visit.

The reviews are all in… you can SEE this place is a winner. I broke my glasses and the team at Vision Source fixed me up quickly — just in time for my trip! Many families have been visiting this group of doctors for generations with good reason.

It wasn’t until my junior year in high school that the chalkboards in the classrooms became blurry. This is the point where I figured that I should go to the eye doctor for this problem because from what I had heard was that eye doctors are experts and fixing blurry chalkboards. I don’t know how they manage to do it, but it worked!
Ever since that first visit to Dr. Jan (Hirakawa) I’ve been a loyal patient to Progressive Optometry. It also helped that my family has been coming here for years (way back when Dr. Jan’s father was running the show. Dr.‘s Hirakawa and Inouye are absolutely brilliant. They definitely know their stuff, and are able to explain things to patients in very simple and easy to follow language. The office staff is also wonderful, and always a pleasure to interact with.
They’ve always got a wide variety of frames to choose from in all kinds of shapes, sizes, styles, colors and brands. There was even a time when my brother wanted a certain type of frame that none of their suppliers carried, so Dr. Jan actually tracked down the type of frame, which was used for some sun glasses, and used them for my brothers glasses. To me, that’s above and beyond what so many other places would do.
If you’re in need of an optometrist, or looking to change, give Progressive Optometry a call, and see if they can take you in!
***31 Unilocal: 4/​31***

My previous optometrist (also was my husband’s previous Dr) at Ala Moana is great too but he does not do any test if I complain something about my eye. This is why my husband which to Dr. Hirakawa years ago. I stayed with our old optometrist because its closer to home.
Beginning of this year, I’ve been suffering little pain… more likely pressure on my eye. I told my optometrist at ala moana about it. He didnt do any test. He said that my eye is just tired and give it a rest which I did but still Im getting the same problem.
So my husband told me to give Dr. Hirakawa a try which I did. When I met with Dr. Hirakawa, I told her my issue. Before she told me anything, she did a lot of test on me which I’ve never seen nor experience in my life. After her test, she told me what to do. I followed her advice and it works! I never had that pressure in my eye! Thanks Dr. Hirakawa!
Dr. Hirakawa is sooooo friendly and honest person! She have great staff too! Megan, one of her assistant is bubbly! she helped me pick a nice eyeglass that fits me! =) I’ve a lot of complements with the eyeglasses that she recommend to me. Thanks Megan!

Nuts, I’m not the first reviewer! lol.
My husband and I have been seeing him for 3 years now and he hasn’t done us any wrong. His office is super nice, efficient and accomodating. The one reason why we like his office? SATURDAY APPOINTMENTS! And he’s a VSP participant. He is professional and personable.
Personally, I don’t really see him that often because I’m not a glasses wearer so I only come in once a year for my annual eye exam. However, my husband who wears glasses and contacts, sees him often, orders specialty glasses from him as well. Actually they did change out the lenses of my Gucci sunglasses from the regular ones it came with, to some choice polorized lenses and it only took a week to do it. Nice!
Pros:
–Professional staff & accomodating
–Dr. is personable, knowledgable and thorough
–Lots of personal service especially when ordering specialty glasses and lenses
–Saturday Appointments
–VSP participant/​provider
Cons:
–His location/​building is the newest or fanciest looking but it’s centrally located and easy parking.

Dr. Kensey Inouye is an excellent optometrist, very professional and puts you at ease. Exams are easy and he takes his time, to makes sure you have the best fit for any corrective lenses, glasses or contacts you may need.
He keeps up with all current eye care technology and always explains your options in a manner that’s always easy for anyone to understand.
I highly recommend Dr. Kensey Inouye.