Customer Perspectives

Specialties

We provide your company’s management staff with affordable market research tools to measure and improve your customer service, sales and customer loyalty. Our objective customer service reports provide you with a unique opportunity to view your customer service as your customers do.

History

Established in 1983.

Customer Perspectives™ has consciously decided not to franchise, despite being approached over the years by individuals who would like to purchase a mystery shopping company franchise or run branch offices. We feel we can best meet our clients’ needs through a centralized structure that gives us more quality control over the end product provided to each client. Since customer service is our business, we hold ourselves to a very high standard — the standard of Customer Perspectives™

Meet the Business Owner

Judi H.

Business Owner

A Simmons College graduate with an MBA from the University of New Hampshire, Judi directs all Customer Perspectives™ marketing efforts, as well as reinforcing the need to always exceed customer expectations.