Bella’s Bridal & Formal

I had the best experience at Bella’s Bridal finding my dream gown!!! My consultant really listened to the details I gave her, but encouraged me to try on different styles. I’m so thankful she did because I ended up falling in love with a gown I wouldn’t have picked out! I could tell my consultant truly loved her job and knew what she was doing. Thank you Bella’s Bridal for helping me find my dream gown!!!

This review is for all the future brides out there. Since this store has no reviews I will post my unfortunate experience with them. I came in 3 weeks before my wedding. My bridal consultant which I will not name was very nice and helpful with helping me choose a gown. She asked me about what I envisioned my gown to be, my budget and when my wedding was. I told her all of the above information and was clear to her with regards to my budget. We went ahead with trying on dresses and she pulled a dress that was over my budget, I unfortunately tried it on and fell in love with it immediately. I asked her about their payment plan mentioning that david’s bridal had a 12 month financing option. She then told me I would be able to pay for it in installment for the next 3 months. Keep in mind I had mentioned to her my wedding date. To make the long story short, i agreed, got fitted, altered and payed the downpayment. When I came in to pick up my dress a week before the wedding, to my surprise they demanded I pay for the dress in full before I take it out of the store. I explained to them what my bridal consultant had told me, but the manager was like ’ what store will allow you take merchandise without paying for it? That would be stealing’ in my mind i was thinking’ what store tells you something different and when you make the decision to buy their merchandise they don’t go by their word, that would be lying! I felt stuck, stressed out and trapped, my wedding was that week, so I had no other choice but to pay for the dress right then and there. To make matters worse they overcharged my alterations, the seamstress told me it would be 35 – 40 dollars for alterations, upon pickup they charged me 85 bucks! Wth! That had me shaking with anger right there. Anyways, this review is hecka long, I will end it by saying. If you do go to them, have them put it all in writing, do not trust what they say. My only hope is that no one goes through the same experience as I have had with them. We brides have enough stress!