I am disappointed in you, Hobby Lobby of Houma. I needed a return for some glitter spray paint that made me sad; where was your manager? I needed fabric for my astronaut cape; where were your workers? When my friend and I arrived at the store, we had some items to return. My friend is smart and methodical; she had her receipt. I am an artist, do you think I remember where I put my receipt? Or which glue was bought at what store? Nope! Sorry, I am busy creating new things in my mind. «Ain’t got time for dat.» Leah had her receipt; her return was nice and easy, like taking candy from a baby. Mine, on the other hand, was like potty training a willful, tantrum prone two year old. It took years for the manager to come to the front of the store. And then because I was unwilling to give my phone number to the people, I was berated for it.(You have to be super cool and super special to give my phone number to. No corporate machine is ever getting my number! Even if they do send coupons via text. Not happenin’.) So what is the response of the Manager when I say I don’t have a phone? «Are you serious? Everyone has a phone these days.» I looked at him, stood up straight and said, «Not everyone. Nope.» And smiled so sweetly. IF I really was without a phone, I may have been embarrassed and intimidated. And really, it’s my choice whether or not I want to give you my phone number. There was no need for all that.(The irony, Hobby Lobby of Houma, of the sign that states that all returns are stress-free and joyful(even without a receipt) was not lost on me.) But truly, shame on that manager for being such a prig about my phone number. So after the torture of returning without a receipt, I needed fabric for a cape I was making. Yes, so I was one of the first customers of the day, but I rang that bell at the fabric counter plenty enough times.(Enough times that Leah became embarrassed and went hide behind the ribbons!). After waiting five or ten minutes, I had to walk my happy butt up to the counter and get them to call someone to help me. And you, Hobby Lobby worker, were sad and frown-y faced the whole time. No matter what I did to try and cheer you. None of my funny jokes worked on you. Ah, maybe my English not so good. That’s the problem! It wasn’t you, it was me! Hahaha. I like you Hobby Lobby, because your sales rock.(I don’t like that all your crap comes from China, but hey, I’m a starving artist and I go where the sales are.) So even if your manager tried to shame me into giving him my phone number, I probably will return to your store to buy more supplies. But I will be keeping that receipt!
Re H.
Place rating: 4 Mathews, LA
This is one of three local places to buy art supplies and that is my main reason for shopping here. Hobby Lobby’s decorative items come from China and there IS a huge selection in all styles, but unless it’s on sale for 50% off it’s not worth the original price. I have found many items here and I like that they have everything from pre-stretched canvas to funky yarn… it’s the option we have here and I would say the prices are cheaper than going to Michael’s…