5226 Elm, Events

I used 5226 Elm for my wedding and they have a beautiful courtyard, but please beware the inside is not that nice. It’s also run by Sammi Custard, and she made the entire experience terrible. She is terrible at responding to emails and is almost never available for a call. I also used her for the table and chair rental and she quoted my one amount then said there would be additional fees 2 weeks before the wedding. The coordinating of my wedding was the worst case scenario. She never reached out to me I had to call and email her and she took days to respond to an email. That was very stressful, then she was not available to meet on my time even though I was paying her. I could only talk to her assistant when I called and she only met with me once before my wedding. I am so glad its all over, and when I wrote to her explaining my frustration she didn’t admit any fault and said she was available to discuss anytime but she was never available before the wedding. It was the worst experience I have had in my life and now I have a terrible memory about my wedding. I hope no other bride has to go through this, please stay away.

This venue is amazing and has a lot of possibility but I recommended you look elsewhere because the coordinator for the space is a menace. She does not believe in customer service and once you pay (and it all has to be paid before your event) she will not deliver, not communicate and you will be left hanging. She will drink your booze, eat your food and stand around being unhelpful. The preferred vendors are awful to work with, unprofessional and do a lot of bait and switch and the coordinator supports this bad behavior. The venue contract is unclear and you will not have any use of the on premise kitchen except for ovens to keep food warm, read the contract carefully, they don’t clearly state what is expected. Look elsewhere for better service and a supportive and helpful staff, you won’t find that at 5226.

This Venue is beautiful but the event coordinators give very poor service.
i used this venue for my wedding. The Event coordinators (Sammi & Matthew) were horrible, and disorganized at the day of the wedding. All they are concern about is MONEY!!! when they take your money they allow your event to go shitty.
please do not believe what Sammie tells you, she will sweet talk you into every thing and after the event she will blame all the mistakes on somebody else, she will not be accountable for anything.
Too much confusion between Sammie and Matthew, everybody blames each other.
The most annoying part, she took $ 600 from my deposit because of reason i do not understand. They are CHEATS!!! PLEASE DO NOT USE THEM!

They don’t email or call back until days. And it cost to rent the tables and chairs. Which is silly, because if your renting the venue they should provide the chairs and tables. If I couldn’t give a star I wouldn’t

This venue is not one to be recommended! The director of the center Sammie, will sell you the product «the place» but when it comes down to customer service and vendor referral-​watch out. The venue contract even have a clause in it to allow one not to sue them although they traditionally sale a false product-​a supervisor, lighting, descent climate control and simple customer service that would allow a happy customer at the end… There were other reviews on Unilocal but for some reason they have been removed.

We researched many venues and finally found the perfect one for us! 5226 Elm spoke to us and it turned out to be the ideal place for our wedding. Not only did it meet our expectations aesthetically it met our budget. Sammi was easy to work with. Mathieu the wedding coordinator went above and beyond our expectations. He anticipated our needs and fixed all the «behind the scenes» mishaps without breaking a sweat! He’s calm, sweet and composed at all times! He made such an impression that the other vendors even asked about him. Thanks!

Excellent venue! Spacious and artful with lots of areas that will bring out the designer in you. Very picturesque (which is important for a photographer like myself). Go for a nice outdoor wedding in the courtyard and you’ll be very happy. One of my favorite venues to work in.