Berkeley Eye Center

Quick Summary — 2 hours 15 minutes they kept me there, $ 105 they tried to up-​sell me, 20 days for glasses instead of the 7 days promised.
I’ll find another doctor’s office that cares more about their patient satisfaction & schedule.
I was there for a 2 hours and 15 minutes, they put me in 2 different waiting rooms and 2 different patient rooms. When I arrived I was super hungry and asked if they were on time and the lady was so rude, she told me, «As far as I know they are,» so I didn’t go eat. I should have.
They would not give me a contacts prescription unless I paid a $ 75 extra, even though I knew which brand I wanted and have used it for years (I don’t need to pay you to put contacts in like I do every morning; I already know they fit). They also tried to charge an extra $ 40 instead of using the free dilating drops. I of course said no, but I heard them up-​sell an elderly woman who didn’t know any better.
For my glasses, they quoted me $ 300 and when I asked the lady for cheaper options and she rolled her eyes and acted like I was asking a lot from her. When I checked out she told me it would be a week for my glasses; so then I called after 10 days (they did not call me), and all they could say was that the estimated arrival was 20 days from the date of my order. I had a surgery and couldn’t wear contacts so I had to go through the surgical ward half blind without my glasses. I’ll find another doctor’s office that cares more about their patient satisfaction & schedule.

The staff at the Berkeley Eye Center for my LASIK procedure was top notch. Everyone that I saw and came into counter with was very caring and polite. Dr. Yankelove and his nurses truely care for their patients and want you to have the best vision possible. You can tell alot about a business by it’s employees and everyone here seems to get along great and love what they do!
I have been going to Berkeley Eye Center for the past few years since I moved to Houston and have always received great service. Recently, my contacts really started bothering me and would move around a lot on my eye. My husband had the same issue and he decided to get the Free LASIK Consultation before going and spending money with an eye visit. If he wasn’t a candidate, he didn’t lose out on anything and then would go see his normal eye doctor at Berkeley. After his visit was so great, I decided the same thing to get my FREE LASIK Consultation. They conducted a few eye tests, Dr. Yankelove came to look at my eyes through the microscope, and they thoroughly explained the process to me with some short videos. I also had some dry eye issues with my contacts, but Dr. Yankelove prescribed me some antibiotics and suggested a few things to try to help out. Dr. Yankelove’s staff at Berkeley Center also described all my LASIK costs up front during my consultation so there were no surprises. Everything was included in the price they gave me except the eye drops used around the surgery, but they informed me of this ahead of time. I scheduled my LASIK Pre-​appointment, Day of procedure, and post-​op appointment. I also was to not wear my contacts 2 weeks before the procedure, but since they bothered me so much stopped right after my consultation and wore my glasses.
On the day before my procedure, I had my Pre-​Op appointment where they did more tests to double check my vision and see what needed to be done to make my vision perfect during the operation. They explained again the entire procedure and how my visit the next day would work. On the day of the procedure, my husband dropped me off and they took me back to get my eyelids cleaned (wiped down to remove bacteria), put in numbing drops, and get my Valium to help with the nervousness of the experience. After a little while they took me back to the operating room and I laid down in the chair. Once I was in there they put many more stronger numbing drops into my eyes. This did not hurt at all since my eyes were already a little numb from before. I informed the main nurse in the operation suite that I didn’t think my Valium had kicked in yet and she made sure to wait a little more before I felt comfortable to start. The procedure only took a few minutes and I felt absolutely no pain whatsoever! They prepare you and tell you that you might feel a lot pressure during the first step of the procedure but I didn’t feel this at all. The entire time I was in the op chair and during the procedure, the 2 nurses and Dr. Yankelove were talking and counting me down through the procedure. I knew everything that was happening as it was happening and this helped calm me a lot. After the operation, they took me back to my room so Dr. Yankelove could look through the microscope and make sure everything looked good. A few minutes later my husband came in and took me home. I was in and out in 1 hour. Once I got home, I tried to go to sleep. I did have some burning sensation and my eyes were watering once I laid down about 1 hr after the procedure but since the Valium was in effect it wasn’t that bad because I was able to fall asleep easier even with the discomfort. This was the most uncomfortable part of the entire process but it still wasn’t horrible. It was normal to experience this. I woke up later that evening and laid down and watched some TV and I could see! I used some eye drops since I was awake but was able to still sleep that night.
The next day I had my post-​op visit and was able to drive myself there that morning. This was only about a 15 minute visit for Dr. Yankelove to check my eyes to make sure everything looked good. I had ²⁰⁄₁₅ vision in each eye, and ²⁰⁄₂₀ with both. They nurse said it was probably better than that but didn’t want to stress my eyes further the day after the procedure.
Today I have my 1 week followup visit. My vision is perfect. I do have some dry eye but this is normal and I have OTC drops to use as needed.

Very happy with the professionalism, staff and overall experience! Dr. Yankelove a competant and pleasant Opthamologist, technicians are approachable and patient. I would reccommend Berkeley Eye Center to family and friends!

I was welcomed promptly and filled out my info sheet. The assistant called me in and completed my eye exam. Dr. Yankelov came in shortly and we discussed a couple of solutions to minor questions. He addressed my concerns with a couple if solutions. I found frames which I really liked and am now waiting for them to arrive. Happy with my visit.

Horrible service. I had to wait a month to get my glasses and when they finally came they were the wrong color. Rude sales woman. Had to speak to manager because she was super ghetto.

I’ve been going to Dr. YankeIove for years. I have super weird eyeballs and he knows how to deal with them.
When I was younger, I wore hard contacts for a short period of time, but never grew accustomed to the discomfort. It took me several different soft contacts (I can only wear toric lenses and the brands are very limited) before finding one that worked for me. A year or so ago, this brand decided to change up their formula and it didn’t agree with my eyes. Dr. Yankelove and his team spent countless hours finding a different toric lens that would work for my eyes. I had to come in for multiple fittings to make sure they worked for me.
These lenses were recently on back order, but Jose (one of the amazing techs) called me several times to make sure they got to me on time.
Great service. Great people.

I have been a patient of Dr Yankelove for many years. I have full faith in his abilities and would recommend him to anyone. He also has an outstanding staff. They are always courteous and
helpful.

I’ve been going to Dr. Yankelov for many years, and the service has always been prompt, efficient, and done quite well. I have no reservations about recommending him to others.

The staff is very efficient and courteous. I would recommend Dr. Yankelove to anyone.