Champions Collision Center

I will never come back here. I took my
Car here recommended by my auto insurance to get my
Front bumper replaced. Should have taken about a week. Two weeks later and four phone calls telling me
They found something more
Wrong each time (brand new vehicle BTW) I get to pick up my car. New bumper in place. The color
Matched it pretty well I mean the paint is a little
Hazy but not noticeable. Fine. Okay great
I go to drive at night a few
Days later and my fog
Lights are positioned higher over my main driving lights! Not to mention they didn’t plug one in! I try adjusting it but the light is stuck. So I take it back and they say they fixed it, come to find out that they didn’t do anything. I’m never taking it back there. So my father takes my front bumper off to re-​align these fog lights. Come to find out. They BROKE the right side one
The clips
Are missing and it’s not even screwed in all the way. Two screws are missing. I will never bring my vehicle back, owner real nice but the people that actually work on the cars are crap and not thorough-​It may look fine on the outside but they are breaking and covering stuff up underneath. NEVER AGAIN.

I have a small work order that they havent sent me a proposal for and thats two weeks ago with me calling them four times. Each time with a diffrent story and ending with I will have my manager take care of this for you; two days have passed since ‚” the manager takeing care of this” story. They probably dont have time for small work, but at least have respect for a clients time. Let me know your not available for small work, dont make me wait two weeks when all I need is a quote for services to provide my insurance company. Not getting my work!
I went to ABR Automotive and they handeled it in 20 mins. (BMW X5)

Worse experience ever in that shop, they try to reel you in with a bunch of lies and fake promises… Do not go to that place I repeat «DO NOT!!!» Do business with them.

My husband went to have the front bumper reattached to our car. They did it in under an hour and did above and beyond what was expected for the quote. Very pleased with the service!

After my car was hit, I was looking for a new shop in the area since I just moved. I came to this place as a recommendation from another used auto parts shop. The process to come in and get an estimate was pretty straight-​forward. The people I initially met were nice and gave me all the information I needed. Later in the week, I received a call from the insurance saying the shop was moving very slow to communicate supplemental damage and to ask for a time extension. I didn’t think anything of it because sometimes insurance companies exaggerate and I gave the shop the benefit of the doubt.
I spoke to the staff at the shop to ask when my car would be ready. I was quoted Monday for my car being repaired/​cleaned. I called that Monday morning at 8AM and they apologized and said it would be ready the next day. They did not even have the courtesy to call me beforehand and say there was a delay! So now after I cleared my schedule to pick my car up Monday, they want me to do it for another day. I confirmed with the staff the car would be ready by 9AM Tuesday and I would stop by to pick it up. Tuesday morning I called the shop at 8AM to confirm my car would be ready by 9AM and was assured that it would be done. I showed up promptly at 9AM and asked if my car was ready. They said, «Yes! It will be done shortly. We are just washing things»
15 minutes pass. 30 minutes pass. 60 minutes pass… I am fed up. I ask them what is going on and then they go to check on it. «Sorry, we found that a light bulb is not working and needs to be replaced. It will take some time» This contradicts everything they communicated with me previously! You would think they would check everything before quoting a time for a car to be «ready». They ask me to come back later, after an hour of me sitting there. I ask when the car will be ready, and they assure me it will be ready right after lunch-​time. All they needed was a bulb, which they had in-​house. I have just called at 1PM and they said the car will need some more time because they needed to get the bulb shipped from another shop. (I thought you had the bulb in house and just had to pop it in?)
All of this could have been avoided had the staff just informed me when I asked when my car would be ready. Just tell me, «You car will be done late afternoon on Tuesday.» Now I have wasted 2 days waiting around for my car because these guys don’t want to let me know the accurate time my car will be ready. We all have jobs you know — and now I have missed 2 days of work. Doubt I’ll get a discount for that.
They did a good job on my car but this experience has turned me off from returning to this shop.

These guys are very trustworthy and dependable… great people to go to for body repairs!!!

Great experience !! Vanessa took care of every detail with excellent communication. I highly recommend this body shop! Terrific work.