Complete Auto Center

I have been here for more than 10 years, and love their services. I have referred most of my family and friends here over the years, and they are all satisfied with their pricing and services. The reason why I want to post is because they deserve really good recognition for their quality of work and great pricing compare to the dealerships. The owners are very nice, and they are very knowledgeable about mechanical parts, and will let you know what’s necessary to work on instead of giving pressure to upsale services you don’t need. I like their honestly and opinions they give me. I hope everyone gets to check them out!

I was close by the area and had wanted to bring my car up for an AC recharge, so this place popped up as an ad on Unilocal and I decided to go here last minute. First review, so here I go based on experience!
First, the driveway! Geez. It was very inconvenient for my car since my car was very low and couldn’t go up the steep driveway.
Second, I walked in and told the lady at the front desk that I had called earlier to get a quote and so I had arrived. The first thing she told me was, «let me see your keys», and so I said okay and handed them to her. Uhhhhh okay?
Third, she went outside and gave a mechanic my keys, as I had to park on the side of the shop since my car could not go up the steep driveway. The mechanic immediately threw my keys and continued what he was doing.
Fourth, when the mechanic was done with what he had to do, he got my keys and did not acknowledge me at all as I was standing there waiting to walk to my car to see what he would do. (My car is my baby!!!)
He got into my car and drove it up the driveway (lol) and I am now currently sitting in the waiting area.
Don’t get me wrong, the lady was nice, but an auto shop should be more firm and professional when doing business, at least letting the customer know what they are going to do when it comes to their cars!
Update: lady had came in and said that there was a hole in my condenser for the A/​C and said I had to pay $ 60 for freon that entirely blew out of my car. WHAT?! Aren’t professional mechanics supposed to check if the A/​C is good to go BEFORE putting freon into the car??? No freaking thanks. Avoid this place at all costs.