Counterforce Alarm

Trying to change your name to Red Hawk Fire and Security Monitoring wont fix you terrible customer service and bad polices. Don’t sign a contract with them! Company names are «Titan Alarm» «Counterforce Alarm» and now «Red Hawk Fire and Security Monitoring.»

This is the worse company ever! Customer service is a negative –5 star. All they care is how much they will charge you. Last September I’ve called in to cancel my account with them. They stated that our contract is not expired until Dec. and that I need to give them a written notice. (this is a way for them to keep you as customer because you have to go through extra steps just to cancel your account). I’ve faxed in the written cancellation and low and behold its now July (10 months later) and my account is still active. I’ve called in to cancel and they told me that since our account was not cancelled last year that we had an automatic renewal of a year. Now if we want to cancel we will need to write in a written cancellation and pay a early termination fee of $ 125. This is the worse alarm company ever.
BUYER BEWARE!!! DO NOT GO WITH THIS SHADY COMPANY.