CSI Collision

This shop fixed my vehicle like it was new. I recommend this shop to all that I know

PLEASE DO NOT TRUST THESE PEOPLE!
I had someone hit my side one day (T-​boned me) and CSI oh so conveniently sent one of their tow trucks to the scene to help. The driver was kind so I went with it. When I arrived to the shop, the staff was friendly and promised me a rental as part of the service, and a lifetime guarantee on their work. Perfect! Although my car was less than a year old, I went with their shop because of its proximity to my home, lifetime guarantee promise and the rental. I should have gone to Honda.
I left my car there in September and did not get it back until DECEMBER! As soon as I left the shop, I noticed my car’s alignment was completely off. It wouldn’t drive in a straight line. I called the shop in a frantic voice and spoke to Ronnie, and he immediately began yelling (yes, YELLING) at me saying that nothing was wrong with my vehicle. I cried the rest of the test drive to Honda and they immediately rejected the work because of the alignment.
After all of this occurred, the owner (I can’t remember his name. He’s blonde-​ish with blue eyes) told the insurance company that I was making up the alignment issue and that the real problem were my tires. He said all of this despite Honda themselves saying it was in fact the alignment. Not to mention, my car was close to new and so were the tires.
What was the point of trusting CSI to work on my vehicle and confide in the lifetime guarantee when Ronnie and the owner were absolutely rude and cruel? They did a TERRIBLE job. The emergency light on my dash board always ALWAYS comes back on because the alignment is still off. I should take it back since, you know, I have a «lifetime guarantee».
Funny thing is, I thought I had a good relationship with the staff up until they returned my vehicle. I often dropped by with beverages for them, and I was patient about the fact that they took THREE MONTHS to «complete» the repair.
Please, save yourself the headache.