DoubleTree by Hilton Houston Hobby Airport

This hotel is for decoration and sleep only. The food service set up for this hotel is terrible. The bar claims it closes at 12 but they stop serving everything at 1130. How is a hard working businessman supposed to get something to eat after flying in late? Ridiculous. Even 2 star hotels have a dining option in or around the surrounding area for late nights.
They don’t even have something simple in the shop to hold you over besides chips.
A jack in the box is across the street; but they only have the drive thru open late. And you, traveling businessesman, have no car. They won’t serve you even if you ask.
FOOD OPTIONS SUCK

Just to remind people, a hotel is just a place for you to put your head down at the end of the night. Sleep as well as you can so you can wake up, freshen up, and be ready for whatever comes your way the next day.
I can only speak for what I saw in the short stay that we had here in this hotel.
The lobby is very nice. We’ll decorated for the space that it had. The check in desk is nice, the staff is very courteous and naturally cheerful. We walked up, we told them we had a reservation, they check us in, gave the keys and we were on our way to our rooms.
The rooms are nice. The best are very comfy. I had two full beds. The room also came with lampshades for light. There’s a dresser, a TV, a closet, a desk, a chair, etc. It comes with a lot of stuff. The toilet in the bathroom flushes, the tub holds water, water comes out of the shower and the sink faucet. What else do you want?
I had a very nice experience during my short night stay here. Thank you Double Tree for a restful night. I adore your cookies btw.

This review is about the facility for business purposes in the meeting rooms and the restaurant.
The room our two day conference was in was ample space for our group. At no point did we need any tech support for anything and there were plenty of outlets.
Coffee, hot tea, water, and orange juice were the available beverages in the morning along with a few pastries and fruit.
There is basically nothing around this area of Houston. For lunch the hotel restaurant was it. I had a car and I know Houston. I could have easily driven to the Beltway area for something else, but I wanted to dine with the people that were in the workshop with me to network.
The food is meh. I am NOT a buffet kind of a gal. They creep me out. Wednesday there was a BBQ buffet. Methinks not. It just looked scary. I ordered the blacked catfish and it was tasty. Nothing to do a dance about but it was edible for sure. Thursday was their prime rib buffet. I went for that because there was salmon and chicken dishes too. However, there were only two veggies corn and Italian green beans. It was pretty much stuff your face with meat day.
The bathrooms were clean but the stalls, really? I mean do little children use them and that is it no adults? VERY NARROW. Just a kinda odd sort of a thing. I felt cramped and who wants that?
Parking was ample and free as is most parking in Houston unless you are Downtown or in the Medical Center.
Halley Puppy was not impressed. She took a nap.

Fits off this hotel is not your typical doubletree, this place is huge almost puts you in the mind frame your in a palace. The in house restaurant is awed in and open until midnight everyday. The rooms are spacious and bed is very comfortable.

Spent 2 nites here and we were very pleased. Hotel is very nice and the staff is wonderful, from front desk to wait staff, they did everything to make your stay great.

Food is good but nothing to rave about. Order fried shrimp which was not well seasoned. The wait staff and atmosphere is Excellent however.

This hotel is good but my room was noisy because of the ventilation system .
Also most of the employees either do not want to speak English or can not. If you work in America u need to be able to understand and speak English to a certain degree. It’s very time consuming and just an insult to me when I can not get what I need in a timely manner because of language issue, in my own country.
Breakfast. The gravy was cold and so were the eggs. The staff just did not seem to care about this fact.
For all customers of future please plan ahead as things at this hotel take a while to get done. Plan ahead.
Two stars only because of employees attitudes and language barrier.

This is a great hotel for us. We are spending one night here and got the room for a great price on Hotwire. They have a bar, restaurant and a pool. They have a lot of meeting rooms or banquet rooms (there was a little beauty pageant going on in one of them — how Texas).
We ate in the restaurant for dinner and surprisingly the food was very good. First we went to the bar for a pre-​dinner cocktail. They had complementary food in there of fried fish, shrimp and stuffed crab.
The restaurant was beautiful inside with a waterfall. Majordomo started with French onion soup and said it was good. He then ordered the prime rib sandwich, I ordered the veal picatta and our friends (J & B) ordered the chicken fettuccine. Mine came with a side of mixed veggies (very good) and a choice of starch (new potatoes, good). I tried J’s fettuccine and it was quite tasty. A little bit of a kick to it, but very good. We all agreed that it was delicious food for a hotel, although it is owned by Hilton.
The only negative for me — there was a two single cup coffee brewer but only one cup so I had to go down to the restaurant to get coffee for us. I talked to a woman in the elevator and she was not happy with the hotel. The problem? Check in is at 3:00p.m. and they arrived at 11:00 and had to wait in the lobby (part of the pageant). Everyone on staff is friendly and very helpful.
Would I stay here again? Yes, I would.

Could not be more disappointed. Checked in at 8:00 PM after a long flight. Was tired and hungry. Called for room service and was told they were closed for the night. I asked for the front desk and they also said that there was nothing available and the restaurant was closed. If you advertise food in your hotel, you should have it. I will look to another place to stay next time I travel, so my family can be cozy in their room and fed.

Unsure what to think of this hotel. The hotel itself it quite nice in my opinion. But the staff is horrible. The front desk is very rude. This is the hotel where Southwest flight attendants stay and unless you are one of them, prepare to be ignored. I’ve stayed here twice and my most recent trip the room was so loud that it sounded like a rolling noise (like a cart or something) every 20 min. Needless to say I didn’t get any sleep. When I complained, the staff had no comment.
They do have shuttle service to the airport. WiFi didn’t work.

Clean rooms with ample space. Cozy bar area upon entrance to building. However, the 3 star rating comes from the fact that their executive lounge closes at 8pm, they don’t have a dinner service (actually knew this at time of booking but still sorely missed), and, what really pissed me off, is they didn’t offer me or my wife their signature cookie. Later on I saw that they offered some other people the cookies. Inconsistency is frustrating in hotels.

Stranded at Hobby.
Saved by the Doubletree. This one is more modern than most, and has a great shuttle. Enjoyed our stay and the amazing service.

Had to stop here in between flights. The rooms were clean and the beds are comfortable after a long day of traveling. The cookie at check-​in was a cute touch and the staff has been great. We were confused about the breakfast voucher but Loretta Kay took care of us. She came back to our table several times to make sure we were okay. Best waitress ever!

Nice and clean. staff is very professional. The cookie at check in makes it feel homey

This is a review of the on property restaurant Boardwalk. A traditional cafeteria style setting with a hotel, large area sectioned off with a water feature to add white noise and break up the enormous space. The food was adequate. I order a chicken Milanese dish with mixed vegetable melody and rice pilaf. The good… The chicken was moist and well prepared with the breading staying intact during the entire dinner. The portion was typical Western society (way more than one person should eat). The sauce an artichoke and pepper sauce was a bit watery and lacked in depth but overall a cohesive dish with the chicken.
The negatives… Vegetable melody should be that a melody. This side dish was primarily zucchini and squash which is great if you love those two, I do not! The rice pilaf lacked in depth and texture and taste like it was prepared hours ago (over cooked).
The wait staff was great and easy going. Overall not a bad place and if you are not in the mood to hit the town and stay in you can try the on property restaurant.

Had to spend a night here when my flight out of NY was delayed for several hours and I missed my connection to LAX. Super close to Hobby. It’s a 3 minute shuttle ride. Unfortunately, when I got in at midnight I waited for 20 minutes after I called for a shuttle until eventually grabbing a cab to the hotel. Rooms were clean and bed was comfy so I give them the benefit of the doubt.

No working wifi. When asking the front desk about it I was told to call AT&T because it was «their problem». Also come to find out they have a cell phone personal hotspot jammer to make sure you pay for their wifi. The FCC has been notified.

After having a flight cancelled on Southwest due to weather, I decided to stay close to the airport for an early morning flight. Was extremely pleased with my stay at this Doubletree. The front desk was wonderful. Room was clean and comfortable. Breakfast was really good. Took shuttle back to airport. Driver was helpful and friendly. Had a misunderstanding and received immediate call from manager to make sure all was good. Mistake was on our end. This is a well managed location.
Thank you for the great service!

A quality Doubletree. Very clean, friendly people, great bed and pillows and shower!
Fantastic job to the people of this hotel!

There is a reason I am a platinum member with Marriott. There is no customer service at this hotel. Helen the general manager doesn’t return calls. Grace and Jasmine at the front desk need another job than in the customer service business. Down right uncaring and rude. My wife traveling with a 2 month old and 2 year old were treated like go somewhere else. How dare u ask to get a 1pm check out it will be another $ 25??? Really is that for your tip? We will never ever stay at this hotel and if you are traveling to Houston airport area please try the Hampton inn next door it is nicer.