IMT Uptown Post Oak

I moved into these apartments over the past weekend and am very pleased with the staff and facilities so far. Dominique Sauls was my point of contact throughout the introduction period. He was very knowledgeable and able to answer any and all questions I had promptly. He made the move in process very easy. I would recommend him and this complex if you are looking for a new place in a good location to move.

I’ve just moved in, so I can only review the leasing process. Dominique was very friendly and helpful and made the process easy. The few times I have interacted with other staff, they have been prompt and professional. I only hope my living experience bears this out.

Jamie,
Unfortunately this is too little too late. Through many complaints about all that I mentioned to the leasing staff and emails with Shannon post move-​out… I have voiced my opinion and concerns, largely without any response from you. While the construction issue is out of your control, all of the other issues are in your control. Fortunately for us we have moved on-​still not happy with Uptown Post Oak and IMT, but very happy in our new place. I truly hope for current and future residents of UPO that management is able to rectify these issues, but chances are not much will change.

I love it here at Uptown Post Oak. The grounds are beautiful and the amenities are great. It is so peaceful and serene. Not to mention, location, location, location. It’s great being in Uptown Park, near the Galleria, the new River Oaks District, Highland Village, and some of the best dining that Houston has to offer. In addition, Daniella, Dominique, and the rest of the IMT Uptown Post Oak were extremely professional and helpful during every step of my moving process. If you are looking for a great place to live ITL (inside the loop), IMT Post Oak is it.

Love the building, love the location and love the front office and maintenance crews! Everyone is very friendly, helpful and professional. Lots of planned and surprise events for residents. Who doesn’t love getting an email on a Sunday morning that there are free breakfast tacos in the clubhouse? Highly recommend.

Great place to live and excellent customer service! Dominique was great showing me around and very proffesional! We wouldnt want to live anywhere else! Dominique is the go to guy for everything. We love living here. Reasonable rent and very accommodating. We have two dogs and they also like living here with easy access to the outside and many resident functions which we can bring our dogs too. I also like that parking is never an issue like it is at a lot of apartments. If your thinking about living here ask for Dominique in the leasing office!!!

I’ve lived here since more than 5 years. The apartments complex is beautiful with 2 swimming pools, BBQ areas, everything you need in a GYM and plenty of parking. It’s still the best location in Galleria, close to Uptown Park and access to major freeways. The best sushi in Houston, is located across the street at Uptown Sushi. One block away is a brand new Whole foods, with eateries and the healthy True Foods restaurant. It’s a luxurious building in the heart of Galleria.

IMT took over this property from monogram a few months ago and it has gone downhill drastically ever since then.
1– They are consistently making changes to the key fobs used to enter the gates. This is the 5^th time I’ve gotten home only to discover I have no access to enter the property. The office is also closed. I can understand once or twice but this is getting ridiculous.
2– They got rid of the security company and replaced them with a few guards that are never around. I’ve seen them twice in 2 months.
3– Additional security measures such as the need to use a key fob to access the elevator and floors were turned off without notice to the tenants.
4– They raised my rent over 150 dollars/​month after We’ve lived here for a number of years. Our unit is current listed online for hundreds less per month than what they asked us to pay during our lease renewal.
5– Only one girl working in the office, expect to wait in a line of 6 – 7 people before getting help with an issue or picking up a package.
Needless to say we’re moving out soon. Don’t waste your time. Spend your money elsewhere.

I don’t live here but the experience I’ve had dealing with this place has been a joke. I applied to get an apartment here but found a condo that was twice the size for the same amount. The guy who initially helped me told me I got the apartment and made it seem like all was good but then later on called and said no never mind, can’t help you. Since I wasn’t approved for the apartment here, they had to refund me $ 325.00. This process started on June 16 and it’s almost August and I haven’t been refunded. The check finally came the day after I called and threw a fit complaining it still hadn’t arrived so they cancelled the check. So now I’m waiting for another one, which will probably take another month and a half. This place is a mess. Looks pretty from the outside but obviously the struggle is real when it comes to people’s money. Glad I didn’t get stuck here.

I recently moved out of Uptown Post Oak and I must say it was a pleasure living there. Yes, there was noise near the pool side, but it was always happiness in the air. The office staff was a pleasure to work with. Had it not been for the traffic getting to work, I would have renewed my lease.