LUSH

I’ve been to another location (Memorial) and always have horrible experiences like being harassed for not wanting to buy EVERYTHING they shoved in my face, not welcomed when entering the store, and being followed and bugged while minding my own business.
At this location, the guy (can’t remember his name but I think he said he had a managerial position) was so nice and welcomed us into the store, asked if we needed help (we said no thanks) and then he minded his own business. He’d come in and check on us, but we ended up asking him a few questions anyways. Definitely a great experience. I don’t mind driving the 45 minutes to this location to avoid the other one that’s only 20 minutes away from my house.

This location is the closest to my home and I love this place. I have been going there for years even when they had an small space at Macy’s, I was really excited and happy for them when I realized they got their own store at the mall. I went today to browse the store and my husband and I were greeted by Yormynnelly. The funny thing is that we haven’t seen this nice girl since a few years ago because we have been there in different hours and days, well, she remember us! And we had amazing time there so I got tons of stuff I needed so bad and I am really happy. Everyone there is super nice and chill, ALL OF THEM! Who won’t be this happy with all the fragrances and amazing products they have at the store… I love the atmosphere, the products and all the staff. I am a happy customer!

I love LUSH and all the employees! They all know me by first name and will stop by the mall only for this place

BEST RETAIL EXPERIENCE EVER!
First, let me start off by saying that i have been using Lush products since they opened years ago. I have NEVER had a bad experience at this location or any other Lush to be honest. This location knows me by a first name basis which is great because they also know my favorites, and also bad because now you know where all my money goes. LOL. My most recent visit i was greeted with excitement on my return for another fabulous Lush haul. As usual, the girls showed me the new products they have in stock, and the special items you can get for a limited time (like their beach box for summer which is a must have!). Two of the girls there that day were so very helpful, and even though i know the products like the back of my hand, they offered to pamper me!
Spending less than 100 dollars is hard for me here. I try to stock up when i can!
Another great thing about Lush Cosmetics is they do NOT test on animals. Animal testing is near and dear to my heart. I do not use ANY products that are tested on animals, nor do i condone animal cruelty.
On a end note, Lush uses natural products. You will not find preservatives and all that nasty stuff!
If you decide to try out Lush… BEWARE… you will turn into a Lushie like me:)

Never EVER have a bad experience here! The associates are as awesome as the product! Always helpful, never pushy — I could shop here every day!

I’ve been a fan of UK’s Lush brand since I visited the store in Boston. The stores are usually very clean and fun looking but this one is inside a Macy’s and not very tidy. I’d still rather go to a store independent from a department store but it is what it is.
The employees are a bit overly perky for me but maybe they market to bubbly teens more often.

Wow.
I’m a recently converted fan of this brand. Their customer service is beyond amazing. The staff here are just soooo knowledgeable. It is really refreshing to see people who care about what they do.
I went in today to find a shampoo bar «Irresistible Bliss» only to find out they don’t sell them at any of the locations because it was considered a“Retro” product, so they’re online only. :sadface:
But basically, you pick out your soap and they cut off a chunk for you and weigh it. You can ask them anything really about their products and they know it. I bought the Karma Komba, and Seanik solid shampoos, a chunk of Bohemian Body Soap, and Sandstone for $ 30. They tossed in a free tin and sample of their «BIG» shampoo, which i thought was nice.
Yep. I’m an addicted fan. I’ll write an update later of how long these products last.
oh yeah… their logo is AWFUL. i really wish they’d do some kind of redesign soon. I’m glad they fixed their website at least.

LUSH is an amazing brand that makes its products from homemade goodies and does not test their products on animals. As a consumer, there is no reason why I shouldn’t love LUSH.
I always pass by LUSH when I enter Macy’s since it’s right near all the cosmetics. The staff here is so helpful and really wants to make sure that the product you get is great for your needs. On my last visit, the woman asked me questions to find out what products were suitable for my skin type. There is a sink in their area, so you get to try out the products. They really know what ingredients the products are made from, when, and how you should use it.
I am a big fan of their cleansers. I really like Angels on Bare Skin. It’s a lavender scent and leaves your face soft and clean. The price of their products depends on the ounces that you are getting. For instance, a 3.5 ounce of Angels on Bare Skin is about $ 10.95. For $ 8 worth, it usually lasts me 3 weeks. It does get pricey, but I like knowing that LUSH uses homemade ingredients.
I say… come, stop by, and sample some products on your skin. The last time I was here, I was telling a staff member about wanting to try some new products, and she let me have $ 4 worth of a cleanser. It was very generous of her since all she wanted to do was make sure I would like the product first before buying more of it.

I’ve been a fan of Lush Cosmetics since 2003, when I found them on a trip to Banff, Canada. I had seen them featured on a TV show about beauty products, but at that time they only had 1 US Location. When I saw the place in Canada, I went CRAZY! I spent about $ 150USD on their products, and enjoyed EVERYTHING!
Fast forward 6+ years, and they have landed in my own back yard! I really enjoy the product, and the staff here is amazing! They don’t try to sell you everything under the sun, but make some great recommendations based on what scents you like and what your needs are.
This location is just inside Macy’s at Willowbrook Mall.
My tips: You MUST try the bath bombs… they truly are the bomb! They also accept the Macy’s Credit card since they are located in the store.