Midas

The service was great and the cost was excellent. The manager was one of the best that I have encountered at a shop in TX. She made sure I was comfortable and gave me many updates on my vehicle. The fact that she had knowledge on cars was a plus, but her honesty won me over. This Midas has my business while I’m in TX. Go visit this Midas you won’t go wrong.

Avoid this location:
Went in for an oil change/​tune up.
Was told I needed a new alternator and manifold intake.
My car wouldn’t start after they were done with the oil change/​tune up. The mechanic jumped my vehicle. When I sat in my car the AC was no longer working. I asked the mechanic what had happened to my AC. His explanation was that a sensor had shut off my AC to keep the Engine cool. I told them I would bring the car the following day to get serviced again. I took my vehicle to another mechanic who discovered two wires had been unplugged on my vehicle which caused the AC to shut off! I called the manager at this location who was the lady who assisted the mechanic with my vehicle. She was no help. I do not recommend bringing your vehicle here.
I will be contacting corporate ASAP!

The owner provide free service to make up missing appointment.

I needed to get a bearing hub replaced and did not have time to leave my car somewhere for days and did not have extra money to pay for it. I called on a Wed. to get a quote. When I called the people were nice and gave me a price that was good for the work that was going to be done. I made and appointment for Saturday morning at 7am. I arrived and they took the car in and confirmed that it was the rear bearings and informed me that they could not get the part until 8am. They gave me a free shuttle ride to my house. They called around 9:15am and informed me that my car was ready. I thought my car was going to be there all day but it was done fast. On top of this I got to use a coupon I found online. They have a customer for life…

I needed to have my spark plugs and valve cover gaskets changed on my car and was having trouble finding a good mechanic in the area. I read some reviews of this place and decided to give it a try. I worked with Erick and he gave me a quote that was below what I expected so I brought the car in to him. The work ended up taking much longer than anticipated but Erick was great to work with and was never shy about telling me that it would take longer than expected. I like to work with honest people. They completed the work and made sure it was right and didn’t charge me for the extra time. I will be bringing all of my auto repair work here from now on.
By the way, I’m also a mechanic but don’t have the time/​space/​tools/​volition to do my own work anymore, so I know when something is done right.

I am very happy with this Midas shop. I recently had brakes done at NTB and then my car started shaking when I put the brakes on. I called and spoke with Eric and he said there is still a brake problem. These guys were much more knowledgeable and honest than other places I have been. They took the time to show and explain what the NTB folks failed to fix. There prices were very good, but the best part was the time they took to explain everything and get the job done right. No more NTB for me! If you are looking for honest and professional service look no further — you found it!
Brett

A Very Happy Customer
I received a coupon for a free multi-​point inspection from Wes Blair at Russell & Smith Honda (a dealership). My car had over 100,000 miles, so I took it in for the free inspection. They recommended that I get the following services: rear brakes ($ 209), spark plugs ($ 189), drive belt ($ 179), transmission flush (?), fuel injector flush ($ 175).
I decided to call around to get the best prices. I called several mechanics in the NW/​Houston area (Ray Blackburn National Auto, My Mechanic, Sears, etc.), and the most reputable place w/​the best prices was Midas Total Car Care & Tires, located at 15 410 North Kuykendhal.
Other places were charging anywhere from $ 170 to $ 209 for rear brakes, $ 98 to $ 189 for spark plugs, $ 96 to $ 179 for drive belt, and $ 170 to $ 198 for a fuel injector flush. (I will get to Midas prices later on).
The good thing about Midas is that they open at 7AM — and not 8AM like the other places. When I got there, Steve helped me out. He offered a free brake inspection, showed me the brakes, and told me that the rear brakes were still good and would be good for another 10,000 miles. He told me that he could change them, but there wasn’t a need. Honestly, I was really surprised that he didn’t try to change the brakes, since I told him beforehand that I went to the dealership and they told me that I needed them changed.
After I agreed not to change the brakes, he gave me a quote on the other services. The platinum spark plugs (will last for 100,000 miles… not sure if other mechanics use high quality spark plugs) was $ 81, the drive belt was $ 115, and the fuel injector flush was $ 69.00 (they had a special). I had a coupon from one of those value-​pack mailers, so I used it to receive an additional discount.
Anyways, if you want to go to an honest place where they don’t try to rip you off and will give you the best prices, go to Midas. Before I was taking my car to the dealership for major repairs, because I thought I could trust them. However, after reading online articles about service repairs and going to Midas, I don’t think I can trust dealerships anymore.
Lesson: Go to the dealership to get an inspection (if they offer it for free) and then take it to Midas for the best prices. (Make sure you visit their website and print-​out the coupons before you go). I noticed other customers getting good deals, because I think Midas matches competitor coupons. I’m not 100% on this, but I overheard them matching another customer’s coupon for a wheel alignment from a competitor.
P. S. I forgot to mention why I didn’t get a transmission flush that the Honda dealership recommended. I did a bit of research online and determined that the transmission flush really doesn’t need to be cleaned unless there was a problem (maybe around 200,000 miles). I already got a transmission flush during my first round of scheduled maintenance (35,000 miles)…and yes, I got ripped-​off because my car didn’t need it at that time. (It was recommended by a different Honda dealership located on 610/​Med Center). The thing that made me upset was the fact that the Honda dealership recommended the transmission flush even though I had gotten one 65,000 miles ago (which they didn’t know because the Honda dealership databases aren’t connected) and that it «looked» dirty. Apparently, the techs don’t realize that the transmission fluid is usually that color according to the articles I read online.