Panadería La Hacienda

Well i went there the other day… and seen a sign tht if we give a good rating we get $ 3 off so i asked… i got my bread… went to check out… then started to do my survey for my discount… well she continued to check ppl out… bc se had to see tht i gave five stars… mind u she already had bagged my bread… But didnt want to charge or give me my discount until she seen the review… well when i showed her my proof of review. she finally decided to charge me… so when i go to the other side to get my bread… it was gone!!! She could hv set it aside… while she rang ppl up. Then after i asked her about my bread… she got rude with me in frnt of other customers as if it was my fault… i asked to speak to the manager… And there was no manager on site. They called the owner and no answer… I waited and waited she said she couldnt give me my money back… i kept asking her whats going to hpn… bc i wasnt going to leave empty handed… bc i payed! .so she told me to get the dollar amt of bread tht i had payed… So i did… then before i left she told me tht this better not happen again! It clearly was her fault for not paying attention to what she was doing… how can u wrk with ur cell phone full blast with music??? Employees hv to be fully aware of whats going on… now if she would hv charged me first all of this could hv been avoided… but bc she wanted to mk sure i gave them five stars she didnt… the bread is good and fresh dont get me wrong but this place needs to get professional employees and a manager there to handle situations like this… the night shift girl with the glasses was the one tht was rude… i always go there… but maybe now i will go somewhere else.

Yummy tres leches and their chocolate strawberries !!! Also the rice pudding is amazing… The flan cheesecake is unique from the bakery… Love it…