Phoenix Nails & Spa

If you don’t mind paying a little more you won’t be disappointed. These women are meticulous and you won’t go anywhere else after. The chairs are comfortable complimentary wine water coke. beautiful clean establishment. Love coming here and relaxing.

I love this place. I’ve been going here for years. The pedicures are always a good amount of time and the ladies do a feat job. They’re very friendly and make you feel welcome. I bring my son along on occasion as well and he loves it too, they do good with kids, they don’t skimp on the service with them like other places will. Their prices are competitive too.

I really like this place and have been coming here for the past year. What i like most is that they were the first salon I visited that ever used the plastic pining for the pedicures.
I went in today and had the WORST experience. The lady who prepared my water (I’ve never had a problem with water temp) prepped the water and it was scalding hot when I began to place my foot in it and she acted like it was no big deal. I almost kicked her out of her little stool. She was too nonchalant for my liking. Then the lady who did my pedicure did some other things I did not like. My regular lady was not present or else I would have waited for her. I did not enjoy my visit today, the up side was that they had new OPI colors which is one of the reasons I like them; they always have a variety of colors to choose from.

Cheaper than my last salon by $ 7! Great service. The lavender pedicure is relaxing and has hot rocks :)

Anna has been doing my nails for almost 4 year now (overlay). Does a great job and is a nice woman.
I’d follow her anywhere as I’m BEYOND picky about my nails.

I live right down the street so I’m very happy to have this place in driving distance. I go during weekdays in the day time hours so I don’t have to fight the line on Saturdays. This is great, sanitary and the ladies are so sweet! I always leave here pleased! Good eyebrow waxing as well!

Salon is fairly new, it’s very clean and the staff is sweet. I’ve only been in a few times but I keep going back because they do a good job. Peter is good with shellac manicures and Cindy is my fave for pedis both are meticulous and thorough.

I want to say that I love this place but I really do not. I’ve been twice and both times I got my nails done, they looked like they had been done by an amateur. Overlay with shellac on top. Easy $ 45 anywhere. That’s a lot $ to be dishing out for terrible work.
The polish was messy and the shaping was not right.
It seems like there is only one gal that does good work and she’s apparently impossible to book. The quality of work here is very mediocre for what it is. Don’t be fooled by the ambiance!
Not to mention customer service is also very poor. I’m Vietnamese and both times I have been talked about. What a huge turn off! I believe in second chances, but fool me twice and shame on me!!! Spend your good $ elsewhere.

I have been going to Phoenix Nails for almost a year about every 2 weeks. When I got a pedi it really did not matter who; I really was not impressed with the pedicure services. So, I would try different places for that services. However, my nails were always done my Terry. It is hard to read her personality; you do not know if she likes you or if you are bothering her. Because I like my nails I ignored it. This Tuesday I arrived for appointment and was told she was on vacation. They suggested someone else do it, but I decided to wait for Terry. I came back the next day to see when I could make an appointment and she was booked. Decided to let another Nail tech them. I was not happy with the results. I informed Terry what my concerns were about my nails, and she seemed nonchalant and dismissive about my concern. I cancelled my following appointment and told her I would not be back. If I tell you my concern, don’t make excuses about why it is that way. If it is wrong, correct it and satisfy the customer. I felt like just another dollar. Customer service is a necessity. I will not continue to pay Terry, not be happy with the service, and Terry act like she is doing me a favor.
There is a new nail salon in the area. I will be there soon.

Now that I’ve been back, I’m disappointed. The last time was great… They treated new like a person, and did a great job. This time, I felt like just another number and upon close inspection, my polish looks like I did it, not a salon. For the price you pay, it should look like a pro did it.
I guess the hunt is on for a new salon.

I don’t have a nail salon ‘home’ so I tried this one. To me, they are a little overpriced for what they do. I appreciated the cool bags they have for the pedicure stations, and my hands and feet look wonderful. I upgraded to the lavender manicure and pedicure, but I know I can get what was offered at other places for cheaper.

I’ve been coming to Ana and terry for a solid 6 years now when they were on jones and 1960 and moved to huffmeiester. I literally drive 1 ½ for these girls. No one like them!