Portrait Innovations

The worst photo studio i’ve been to even for the price. The ones in Fort Worth are 100%. This studio is beyond filthy, shocked I didnt see roaches scrambling across the floor! When we came to pick our pics back up the lady at the front told the other outloud that we need to wait she gotta go eat her food, wish i wouldve gotten her name! So unprofessional. One big black lady was nice but the white lady act like she was on drugs & impatient. They rushed everything. The couches and floor just so run down n filthy uggh. Do better! Pics came out nice tho.

Last year was the first time I tried this place out. It was jammed packed and we waited two hours AFTER our appointment time when we were finally in. No where to really sit and everyone brought so many change of clothes it took up even more room. It was myself and my two kids getting holiday pictures. Our guy photographer was great. He was funny, took his time, was meticulous and made sure I was happy with the poses and the shots. Long story short, I ended up buying over $ 400 worth of photos that I didn’t need but they turned out so beautiful. The free keychain was trash though. Broke within two weeks. They don’t touch up so my sons glasses had a glare. Ugh.
THIS YEAR it was a little more expensive but not too much. I booked a Sunday morning hoping it was going to be empty bc people should be at church. There was only four families but this time we were rushed. All the photographers were females and they kept having side comments — talking smack about people. We waited patiently. Kept being told the wrong thing but still waited
Past our appt time. Our photographer was pleasant. She remembered me from last year. But with so little customers you would think they would take their time. Nope. We were rushed. The manager came in and everything got really flustered. She was hurrying us up. All the poses were the same. Glare in my sons glasses again in almost all of them. My other sons pictures turned out horrible. His back was too hunched, there was too much spacing between us –it didn’t look like a family picture at all. Like we were scared of each other. Eyes were closed on a lot of them, awkward poses, lighting was off… You would think they would catch those things. They took more time and care with families who had babies. I deserve quality time too! When my photographer realized I was only sticking to the special and one sheet her demeanor quickly changed. Received our pictures and it was a little too dark. I will not be returning to this place again. Beware — there’s a HANDLING fee they did not disclose of.
I took out my phone and snapped ONE shot of my kids sitting on the chair (no where near the picture area) while we waited and was quickly approached by the manager and was told sternly «we don’t allow photos inside the studio» so I apologized and put it up. But I watched a Caucasian mother taking photos INSIDE the studio (obvious shutter noises with each shot) for a good ten minutes with manager and employees walking by but was NOT approached or told to stop like I was. Hmmmmmm !!!

I wrote a true review here a couple months back about my experience with Portrait Innovations and it was filtered. If you want an honest assessment, click on the filtered comments!

I have been to this studio three times in the past year. I know, I’m a slow learner. I just kept hoping that the next time it would be better, but it just got worse and worse every time. The reason I kept coming back was the price. They are lower than many other places and you get more shots. Also, the photo proof CD where you get all of your pictures from the session that you can download onto your computer was a draw as well. However, that’s where the positives end. And what’s the point of having all of those photos when they’re all poorly taken…
The photographers at this studio take absolutely no pride in their work. They are there to get you in and out, and take the photos whether your child is crying, whether everyone is facing the front, whether your fly is unzipped, whatever, they really just don’t care. So many of our best shots had an arm cut out of the picture, or the chair my son was sitting in was only halfway in the shot, making those photos completely unusuable. Then, I was told they would crop them and center them before printing… they didn’t. I was told they would photoshop the dirt or scratches from the dirty props out… they didn’t. They really do not care if the customer is happy. They are in a big hurry and it shows.
Also, you MUST have an appointment. Don’t let their «Walk-​Ins Welcome» on their website and on the front door fool you, they don’t mean it. I had called yesterday in the late afternoon to make an appointment and they said they had some available right after they opened the next morning. I ended up booking an afternoon appointment instead, but when we got up we thought we would just do a walk-​in because it worked out better for our schedule. On the way, I called just to make sure it wasn’t too crowded and the guy who answered was extremely rude and told me that they were just much too booked. I asked if we could just do a walk-​in and wait on the next available room, that we were in no hurry at all, and he said we could walk in but we would still have to wait five hours until our appointment time because they were extremely booked throughout the weekend. When I went at our appointment time there were only two families in there for the entire hour we were there, and the two men who work up front and also double as photographers spent the majority of that hour sitting in chairs and slandering customers they had either talked to on the phone that day or had in the studio. It was extremely unprofessional.
After three times of wasting money here and a years worth of very disappointing photographic memories, I would rather go ANYWHERE else than go back here. Spend a little more for better quality, you don’t even get what you pay for here, you get so much less.

This new company in the portrait game is the closest your going to get to private photographer quality at wal-​mart or target prices. Don’t let their $ 9.95 special fool you. This is not cheap studio. They are at the top of their market quality wise higher than Studio-​one-​to-​one/​glamour shots, but priced to compete with wal-​mart. There are not fitting fees or minimum purchase either. You get the pictures same day, 15 minutes to about an hour depending on how busy it is. Would you rather have your kids picture taken on a table or in a studio room the size of a bedroom?
Don’t take your past experiences from other studios and expect the same run around here. When your photographer says to buy in the collections (3 sheets of a pose), do it. They are trying to get you a better deal, like they say. Not trying get the most of your money like you have come to expect. They don’t work on commission, so you should not feel pressured. If you do it is because you are too consumed by your misconceptions of value. If you spend more on your child’s outfit and on the pictures it is for, your priorities are in the wrong place.
The company is the same in every location, so you should have the same experience where ever you go. There are lots of props for the pictures and you are allowed to have a change of clothes. This does not mean to bring your closet with you. They do invite you to bring your own props. It definitely brings out the creativity in the photographer when they get to use something new and it makes the pictures even better when they are personalized to your child. If its for a special events don’t forget what is important, if its their birthday talk to the studio about you bringing a cake, if its first communion for God sakes remember your Bible and rosary, if its graduation seriously bring the cap and gown. You can’t see the event in your pictures if you don’t bring your props!
They expand their hours for the Christmas and Easter holidays. Which means they open on Mondays and expand their hours to about 7 am to 7 pm depending on demand. Do make appointments, they accept walk-​ins but as appointment times are available. They are not going to take a walk-​in ahead of an appointment, that is just rude and inconsiderate of the person who took the time to make an appointment.
The best tip I can give you is if you go the last week of October they have their Christmas set already up and you can get fun pictures in halloween costumes at the same sitting and save you a lot of time, money and unneeded frustration during the holidays.