Rejuvenate Beauty Center

HORRIBLE! Bought their groupon for laser hair removal and on arrival for my appointment they mention a $ 50 medical director fee. Apparently written in the tiny fine print, they expected me to be aware of it. When asked what this «fee» was even for, the two girls at the front couldn’t even answer the question. When I gave up and gave them my card, they refused my Amex and did not offer any other assistance. I ended up having to abandon my appointment. HORRIBLE experience. Would not recommend to anyone

DO NOT GO HERE! Be aware that this place has changed their name to Beautified Skin Center, but was previously Rejuvenate Beauty Center. I’ve now posted the review on both to forewarn as many as I can! The most important thing is that the owner/​manager is CARMEN ALEMAN. This woman is a scam. My guess is every few months she changes the business name and even location as that’s exactly what has happened within the last 3 months. I am guilty of not doing my homework before purchasing a few IPL photo facials from this place. The first session went fine. The 2^nd session they cancelled as the machine had broken down so when I rescheduled and couldn’t make it in I was told I needed to pay a $ 25 fee or forfeit a session. When I finally made it to my appointment, I tried to reason with Carmen kindly asking her to «forgive» the fee as a courtesy since they had cancelled on me first forcing me to take a ½ day off from work due to their limited available hours of operation. She was so rude and unprofessional leaving me talking to pick up the phone. The irony is if you ever go here you will know she never cares to answer the phone. If ever you try to call the business, you should know that you must leave a message for her to call you whenever she bothers to get back to you. This is not even the worst part of my experience though! During my 2^nd session, the technician used such a high level that she literally burned my face. I am now worried about the cost of a specialist and possible permanent scarring! No matter how good of a deal you think you’re getting believe me, save yourself your money and a heartache. This woman doesn’t care to be of service to you. She is using you! You are just one more innocent victim she was able to fool. Find yourself a reputable business and professional. If you already purchased a deal from Groupon and have experienced it, do us all a favor and call Groupon’s customer service to report them. If enough people call, she can stop scamming people.

This business is as shady as they come. I went in after purchasing the Groupon for IPL photo facial, as it was $ 30 cheaper than any other deal for the same thing in Houston, but this is a case of «get what you pay for». When I arrived the owner advised me that on top of what I already paid for the Groupon, I would have to pay a $ 50 fee for my treatment. To be fair, this was written in the fine print on the voucher, but it was not mentioned when I booked. When I stated that I was unhappy about the bait and switch, the owner simply brushed me off and said «well you can call Groupon if you don’t want to pay», and that’s just what I did. I will pay well for good customer service but this owners rude attitude has ensured that I never spend a cent with her company again. Also, the business is located in an old office building, definitely looks like a back-​room set up. Spend your money elsewhere.

I bought the groupon and I wish I had read the reviews before buying it but I sucked it up and did the full year. They changed location 3 times but the first time they didn’t update all sections if their website or notify me. The first lady who treated me was very rude and bagged out her boss, I never saw her again so she must have quit. The second time I heard Carmen on the phone to a new client arguing very loudly about the groupon which was very unprofessional.
After about three treatments I then had to pay $ 25 to a doctor who would be on standby for any medical issues. There was no prior email or phone call advising of this and I couldn’t argue it.
There is a sign in treatment which I don’t mind doing but I don’t think you should have to write down what you’re having done as then everyone after you can read it.
I had had IPL hair removal done 4 times before which worked but I had to go somewhere new when I moved to Houston. Overall the laser hair removal worked ok but I still have patches where the hair grows. The two ladies who treated me were very friendly.
Overall, I wouldn’t recommend this business to friends. I’m sure there are other places that are friendlier and more professional.

I was thinking about buying a groupon for this place, but after seeing so many bad comments I’m going somewhere else. It’s so obvious someone got paid just to show one good comment review.

Carmen and tech are friendly, professional and flexible. Very pleased with my laser treatment. Don’t really understand the previous comments. Environment is pleasant and clean. People are welcoming. Treatment has been effective!

Got the groupon as a gift and thought it was a good deal for the areas covered but actually it is very inferior service, they didn’t really go over the consultation process to even determine if you’re qualified for laser, and then they didn’t call to tell you what to expect when you come in and what you have to do to prepare for the procedure, and on top of that, the space was shady and unhygienic looking. Do not buy the groupon!

DO NOT GO HERE. I have been to many places for IPL, but was looking for a place closer to my home so I bought a Groupon. Shame on Groupon and the awful owner, Carmen, because there was a fine print fee for $ 25 additional once you’re there for new clients and a «medical director fee.» Very unprofessional for not including this fine print fee in the total cost. Carmen was rude and unprofessional and will not be in business for much longer.

Only came here because of the reasonable deal they were offering on Groupon other than that I would not be stupid enough to pay full price for THIS place. Difficult to reach, calls always go to voicemail. The owner, Carmen knows nothing about giving good service… I called Groupon to fix my problem and Carmen never responded back to Groupon…

I’m giving this place 2 stars because my experience wasn’t as bad as the reviews that I saw.
Well, apparently this business doesn’t want customers. They are not friendly at all, and their customer service is average.
The following reasons for my reviews are:
1. The voucher states that I can use it for my lower legs. Turns out that it is for one lower leg only. They told me it was $ 50 extra for both legs.
2. Nothing was explained to me until afterwards. Apparently I shouldn’t get a tan or be in the sun before appointments. They didn’t tell me when I booked it.
3. The manager’s voice slowly got louder when I told her that I thought the voucher was for both legs. I even showed it to her. I was calm when talking and she said it wasn’t her fault. She blamed it on the website where I purchased a voucher from (she said: false advertisement).
4. They were not friendly at all. They don’t seem to care or know about good customer service. I was too nice in giving them a tip (still giving them the benefit of the doubt) and I didn’t receive a thank you or anything. I even wanted to ask if they don’t care.
5. She went through the leg area once or twice only, and I heard that its suppose to be more.
6. It says that appointments are scheduled 6 – 8 weeks, it was scheduled in 8 weeks. They just have me the card and didn’t say «is this date okay»?
7. She said its 6 sessions total, but that’s not in one year. There’s more sessions in one year. I checked after I left. The vouchers says «one year of unlimited laser hair removal»
Bottom line, I don’t recommend this place.

If you bought a groupon, return it! Groupon will honor it. These people are very unprofessional, the girl has her hair all over, the room doesn’t even seem sanitized. I had my face done and she missed so many spots. Yes, i can feel where she missed. I have had laser done before and this definitely is not going to work. Dont waste your time and money. Get your money back now.

I found this place through Groupon and let me say one thing, if it’s too good to be true, then it probably is! First off, calling the place to schedule your appointment is pointless because Carmen, the owner, will never answer your phone calls. I had to email twice to even get an appointment. And when I finally went in for my treatments, she didn’t even show up! I’m glad she didn’t since I ended up complaining to Groupon and got my money back. This place is inside an office building and even one of the tenants told me she would see angry girls waiting outside all the time. Please don’t waste your time or money here and go to a legit laser center where they take to seriously and treat you properly!

Still getting nightmare service. Now I’m only allowed to book my next appointment 8 weeks out (not every 4 – 6 as advertised) online on a non-​functional system. When I try to book I have to put in my request and wait for a call back, never gonna happen. This means I am in office with the owner and she refuses to open the books and schedule me, instead I have to wait until she feels like calling me back to schedule. I had hoped this experience would get better but it’s only gotten worse.

Don’t ever buy anything from
. I had purchased a coupon for haircut, and called the number to make an appointment, it was never answered. So I googled the name «Nu Image» and it says that the business is closed. So I contacted Dealfind, com, the told me to keep calling the number and leave a clear message which I did several times with no reply whatsoever. And I contacted
again several times about a month ago, and I still yet to hear from them. I guess since I’m not getting my money back, I feel the need to tell everyone to be careful buying anything from

DO NOT GO HERE!!! I purchased a groupon for Rejuvenate Beauty Center and Carmen (the owner/​operator) REFUSED to honor it. I told her about the groupon when I scheduled and she outright refused to let me schedule every 6 weeks as the groupon stated. apparently she thought that is too much for the price… THEN DON’T PUT IT OUT THERE ON GROUPON!!! She was also rude and curt… like it is MY FAULT that HER groupon was not worded how she wantedo it! also the other reviews are right… she works in what should be an office space with a desk and NOT a «beauty center». would be better to be at someones home.
SAVE YOUR MONEY FOR SOMEWHERE ELSE. I have no confidence in her ability to do anything

DO NOT GO HERE! This is not even a legit business. There is one lady named Carmen who runs this sham and works out of a 8 by 8 ft room that she rents out. She is completely unprofessional and has never answered one phone call. You must leave a message or email you and she will contact you back at her convienence. I purchased the laser hair removal deal so imagine how hard it will be booking your next appointment.
I arrive to this hole of an office and she did the laziest laser hair removal job ever and I could tell she missed so many areas. She only went over the area twice, IF that while most companies do a thorough job and go over the area 4 times.
When I went to book my next appointment she said I could only book 8 weeks from now. Her DealFInd ad clearly says you may come 4 – 6 weeks in between. I showed her this and she still refused and said she can not conrol what DealFind puts on her ad. What a load of bull crap! I am beyond furious!
She does not even deserve 1 star, but there was not an option for 0 stars!

This is a scam… I drive up to the Alabama address after NUMEROUS calls and messages and they do not exist. Need to contact groupon and Amex for refund!