Team Mancuso Powersports Gulf Freeway

Let me just say I been to the store before but this time it was through email. To cut the story short Phillip Orange offered me a price for a bike I liked through email and all I said was but such and such store has it for cheaper and his reply was: ” ok, great… That would be the best place to buy. They have it in stock. The best place to get your value is on
. make sure you get trade value not the retail value.” I wish I could post a snapshot but I had also asked him how much for my trade and what I was looking to get. That looked like him saying you don’t pay me what I want then F* off. Worst GM. never going to do business here.

Service dept is horrible and crooks. They have lost me as a customer forever. Took my spyder for some warranty work and after having the bike for about a month they decided to call me and tell me that they are voiding my warranty because I had leds put on the bike. And the cost of the repair would be 2K to change out the wiring harness. I asked if they change out the wiring harness and that is not the problem then what? Then he would have to change out the DPS and that would be an additional 2K. So I told them I would pick up the bike and take it somewhere else. He then tells me there is a $ 100.00 fee. They refused to give me the bike back until I paid the $ 100.00 my argument was It’s under warranty. Well I took it down to another can am dealer down the street in la marque and they had no problem fixing the bike and even had to get BRP involved to help trouble shoot which this dealer did not do. Come to find out the problem was the vcm was bad. Something that is covered under warranty. Cost me $ 0… so the gulf frwy location was ready to charge me over 4k to change out parts that didn’t need to be changed. Platinum dealer status means NOTHING!!!

Family and I stopped in to view some boats after leaving the boat show a couple of weekends ago. We walked in the showroom floor and watched 3 salesmen and a manager just stare at us from their office and a counter. We gave it 10 minutes viewing some of the showroom floor for jetskis and to see if a salesman would approach us for interest as we had some questions on what to buy on our interest was… None. Needless to say, we walked right out the door and no a single person stopped us, not even the salesman standing in the parking lot who watched us pull up. I will not return back there nor recommend it to anyone. I will drive to a farther location.

The overweight and tattoo’d salesman that helped me knew practically nothing about the the overpriced used motorcycles they sell.
The salesmen here act as if they’re doing you a huge favor by helping you. The owner needs to trim the fat and axe these lazy employees. I’d never take a bike here for service.