The Face Shop

First time I came here to buy the masks from freckles. The result was super, my skin became younger. All my friends noticed it. Since that time I buy cosmetics for my skin only in the Face Shop.
Also I like products for hair in this store. The workers are communicative, they know the information about all products and every time when I came they helped me. The prices are not very expensive. To my mind everything is fine there.

I have recently been introduced to Korean cosmetics and skin care and I love the Face Shop. I’m very disappointed that the one at Memorial City Mall, but it’s worth the drive to Bellaire. It’s such a fun and unique store to find products that I wouldn’t normally find at Sephora or other major make up stores.
My favorite things to get so far are the Cleansing Tissues and the Character Face masks. The cleansing tissues smell really good and they do a pretty decent job at cleaning my make up off after a long day. The character face masks are not only super cute, but make my face feel soft and healthy. I usually only keep my face masks on for about 15 minutes and I can feel results almost instantly. The packages with the face masks always have left over collagen left in it, so you can put it not only on your face, but on your neck as well.
Although, I enjoy this place and brand a lot, the products can be pricey, but its understandable since all their products are imported from Korea. I am excited to come back to the Face Shop and explore new cosmetic products.

Love love the products here! From skin care to hair care, absolutely love it. As it was under construction a few years ago, I was curious as to what products were sold and as soon as they opened I went it and checked it out. Every since, I always buy my skin care and hair care products here. I had really bad acne and I bought the acne set to help me out with it. Now, about two years later, my face is clean and I love it. The products are not harsh at all and is great for sensitive skin. The shampoo and rinse smell so good and leave your hair as smooth as a baby’s bottom. With every purchase I get samples and if you sign up for the rewards you get $ 5 off! So if you want great skin & beautiful hair I suggest trying the face shop products, you won’t regret it.

All their mask do what they say there for! Love this place when it comes to my skin care regimen. Wouldn’t think twice about telling friends to go here.

What a fun place to shop for skincare! I wanted to get some makeup too, but most of the foundations and colors didn’t work for me since day i’m not as fair as the Korean target market.
Since Korean cosmetics aren’t widely available yet in American stores, it’s nice to have a shop to see what’s available. I appreciated the range of products and price ranges available. Also, who can say no to $ 2 face masks and fun animal sheet masks?
There are also some very high end lines, which I’m hesitant to spend money on without more research. So you can bet I’ll be back armed with more research into the active ingredients. I’m not much into essences, but there were at least 10 different options. Also, if you’re into whitening products, there is a plethora of stuff available. There are some body products, but not too much beyond body lotion. I did spot some foot peels that I want to try out when I’m not preggo (avoiding high levels of salicylic acid that’s in contact with my skin for a while).
Overall, if you’re into skincare, check this place out!

Great experience here! The employee, Anh, was really welcoming and helpful. The store is really clean and organized. Ask them about a free membership card and you can get discounts every time and samples too! I really enjoy their products too! The sparkling water masks are great and non-​sticky. I will be back!

For two years, I and my sister have been visiting The Face Shop in Bellaire for more than 10 times. The most recent trip (which is today) has been my most satisfied visit up to date :)
The Staffs:
Overall, the girls who work there are helpful and are always ready to answer all my ridiculous questions. However, my very first visit in 2014 has been intimidating. The two girls who worked there kindly greeted me and asked if I needed any help, when I told one of the girls that I would take a look first for now, she smiled and retreated back to her station behind the counter. It was fairly crowded at the time but I overheard the two girls complaining about a customer who came in earlier, asked a bunch of questions, then decided not to buy anything. I took a peep and saw one girl rolling her eyes then let out a smirk, saying it was such a waste of her time to be answering questions constantly and yet they (customers) barely make any purchase. Working in customer service must be really sucks: S Anyway, that conversation kind of pressured me into buying some stuffs and not walking out the store empty handed. Despite coming here more or less than a dozen times, I never see the same girl/​girls who work here. I feel like the shop hires new people every week O_​O Glaiza, the girl who helped me out today (I think… since the name was on the receipt :3), was so sweet and patient with me. The Korean owner was here this time and he was unpacking products in the back. They haven’t displayed the newly arrived Oil Control Water Cushion, but when I asked for it (after seeing it in the displayed brochure on the shelf), the owner immediately unboxed the package and gave it to me for testing :)
The products:
Pfft~ I could go on and on forever about The Face Shop’s products. Though the shop doesn’t have every single thing, they have a fairly good amount of products that is catered to teenagers, 20s, and 30s adults. They have the men section too, though I’ll have to get a boyfriend first U_​U My dad and grandpa are not really fond of the BB cream or the guyliners…
The prices:
More expensive than what you get online. A product might cost 5,000 Korean won (5 USD) in South Korea, it becomes 10 USD on eBay, then it turns into 15 USD at the store. So you get the idea of how costly these are. I bought $ 50 worth today and I could have saved $ 20 if I were to buy them separately on eBay, but I just couldn’t wait :(However, you get what you paid for and The Face Shop has never failed me in helping me looking nice, clean, and confident ^_^v Also, you can skip the online store’s waiting time since it usually takes 1~2 weeks for a product to arrive from South Korea or anywhere else.
The store:
Extremely clean. Polished wooden floor and neat shelves. The smell is pleasant and the interior is a natural blend of white and green. I just feel like I’ve stepped into a paradise every time I come here. There are testers everywhere. Though I don’t recommend you try them on your face, they are great for testing products to match your skin tone.
The freebies:
Oh. My. Buddha. They give out free calendars! Grab them! Only available within a limited time (usually at the beginning of the year) and they run out of stocks after just a few weeks. Last year, I purchased a $ 100 worth of products and I was gifted a Suzy calendar, I thought I have hit jackpot until my sister went in and bought a $ 7 eyeshadow and walked out with a Kim Hyun Joong calendar… So for any purchase, you are given a calendar and free samples. My birthday is coming up in two days and guess what, Glaiza told me to get any two facial masks and they are going to be my birthday gifts. I was like, «Are you kidding? Why are you so nice to me?!» then Glaiza proceeded on to give me a 5% discount off my total purchase and that’s when I screamed in my head, «Stop being so nice arghhhh~» I found out that the birthday facial masks and the 5% discount were applied because I just registered for their membership. As a The Face Shop member, I’ll be able to receive 5% discount for every visit. Make sure you ask to sign up for a membership if you haven’t yet, it is cost-​free!

I love this hidden gem lol. So recently I really got into Korean beauty products and was thrilled when I realized this is close to my home. It’s a small shop but you can find many bb, cc creams, cushion powders etc. They also have many different face masks and other skin products and makeup. They offer a free reward program and when you sign up they give you a baggie full of samples! You should definitely should swing by! By the way, my skin texture has improved with their products!

I love the faceshops eyeliners and nail polish removers haha but the worker here wasn’t very friendly.

I have been here a few times to pick up some face masks that I have seen online. The face masks are all under six bucks and there’s lots of other Korean beauty products.
I have also tried a Chia Seed under eye lotion and the red lip tint with the bunnies on it (I don’t know the brand). These products are great, but I think she said I have to use several products (because they all work together) to get the best results. So, maybe I’ll try some more products next time.
The staff is really helpful. And, there’s a great reward program to earn points and get free samples.

Buyer beware… everything is final sale can’t return or exchange. Except skin care product. Sunblock is not skin care??? Lol

I was extremely pleased at my recent visit here. The clerk was extremely helpful and knowledgeable. I was only my way with a great mascara and BB cream. However, it was a little messy and only a few things had prices. It was a busy weekend so I’ll let that slide.

Got what I needed in an hour only because I had so many questions. The sales rep was really nice and answered all my questions with detail. She knew exactly how much everything was, and when asking about a product, she explained in full details. She’s also been working there for two years when I asked and it definitely shows!

So I am a Californian visiting Houston for a few weeks for the holidays and stopped by TFS to buy a few things I forgot to bring from CA. To my surprise, the shop is very well decorated, very organized and well stocked. Usually the shops in California is always under stocked and products tend to run out fast, so this was a nice surprise, although they ran out of the bar soaps that I love so much. The bad thing about this place is that the sales rep really have no business selling cosmetic products to customers. As I looking at the products, the sales rep was helping out another customer with BB cream, and I was shocked to hear that the sales rep really didn’t know the difference between the BB creams and could not recommend a suitable BB cream to the customer. So, the customer just randomly chose one, which is quite a disappointment for me since I am used to amazing service.
I guess this is normal here in Houston to not get great customer service from well educated sales rep with their products?! The sales reps in California were really well educated in the products and knew exactly which products would help with different types of skin, so this was a complete shock to me. At that point, I just did not want any help from the sales rep because she was completely clueless why she is working there, and I just quickly bought what I wanted (luckily I know my products well enough to not require any assistance).
Another thing I have noticed about this shop is that the price tags are not up for every product, so it gets annoying to ask the clueless sales rep the prices of each product, since she has to scan each one to find out the price. It’s either she is new, or she really doesn’t know why she is working in the shop.
The Face Shop products itself is very good, especially for the price you are paying for. I have been using Faceshop products for over 5 years after switching from American/​Japanese products and I must say that Korean products are on the rise since it is very affordable for the quality of products they have.
Although, the shop is well stocked, clean, and organized, they should actually educate their sales rep on the products they are selling. They are working with people’s skin, and can really cause damage to sensitive skined people if they don’t know what they are doing. I would suggest the customers to do their own research before relying on customer service here.

I love the faceshop. I would stop by the store everytime I went to Houston. I like the Korean saler. She is extremely useful and friendly but I didn’t see her the last 2 times I was there.
Instead there were 2 other new staffs. Always show :(face like people owe them money. One of the girl was so rude …

I like the face shop product. I both membership at Dallas and Houston. But the new worker (I never saw her before); She is not friendly and :(face. I shopping around almost check out. But she told me «shop close in 5minute «using improper tone. Ok I dropped of the items and left the store.

Finally upgraded my face-​care products with The Face Shop products and I’m extremely happy!
Friends and I visited the store since we were vacationing in the area. We take skin care importantly, and this is something that The Face Shop focuses on. Each time I’ve been here there’s always been a cute girl by the cashier, and each time they’ve been helpful whenever I had a million questions pertaining to my oily face.
Even if you’re not looking for anything in particular, it is fun to just window shop. The packaging on so many of their products are just WAY CUTE!!! UGH!!! Sometimes that’s all I need. I don’t care whatever is inside, just let me buy the cute cat shaped lip balm.
I recommend checking out their face masks. They have a nice variety, and they’re not expensive. I usually stock up on these before leaving Houston.
Also, this shop is not connected to The Face Shop in Dallas. I’m not sure what the technicality is behind that, but whatev’s.

I visit THEFACESHOP at least twice a year and spend a good hour at this place testing out old and new products. I would stock up on their face washes and skincare items. If I want to save money a little bit of money, I would ask my friends who will go on vacation to Korea to get me products. Some of their products are overpriced, since they are from Korea.
Face washes-​All of their face washes are pretty good. I really like their Acerola face wash. It smells nice and it doesn’t tighten your face too much. And the Acerola face wash leaves your face feeling clean and smooth.
Face lotion/​toner: The mango seed lotion is a good one, but I would say this is more for the winter to prevent dry cracked skin. For the summer, the Greentea lotion and toner is a good one. It’s light but it does leave your skin a bit sticky. The sticky feeling goes away after it dries or when you put on your makeup.
Nails– I’m not a huge fan of their lovely me-​ex $ 2 nail polishes. They clump and it doesn’t give my nails a smooth finish. I advise people to get the $ 5 nail polishes instead. I really like the quick dry polish ($ 5) from FACEIT.
Eyebrow– I’m not a huge fan of their lovely me-​ex double ended stick. The ones that twist and the brush on one end. It’s not that great of a product. I really like their facehsop style my eyebrow pencil compared to the lovely me-​ex.
Eyeliner-​The extreme black brush pen eyeliner ($ 15) works pretty good.
Body Mist-​I really like the Honeysuckle body mist! The scent is clean and fresh.
Hair Mist– I didn’t really like the Cherry blossom clearing hair mist. It smells nice after you shower. But if you spray it on unwashed hair, it’ll make your hair smell a bit musty. For this product, if your hair doesn’t build up easily you can probably use this without having your hair smell funny.
Face Mist– Hydro gel face mist ($ 29) works pretty well. I usually spray this after I wash my face or before going to sleep. I wouldn’t spray this after my makeup because this face mist is like face mask. So, when you spray the mist your face will be lightly moisturized and you’ll notice the spray turns into a gel-​type layer. I didn’t see it be helpful when using it on after my makeup.
Powder puff/​Foundation puff– I really like the CC foundation puff ($ 4) and loose powder puff ($ 3). It’s really cheap, too.
Face Masks– I would either ask friends who will go to Korea to get me masks from Korea or go to Hmart for cheaper face masks. THEFACESHOP masks are pretty good but pricey. Why buy $ 2 masks when you get $ 1 masks from Hmart? You’ll save a lot of money by buying them at Hmart.

I love Korean beauty products because I feel like it caters to more of the clarifying your skin side than covering up your blemishes compared to what most Western brands do. If anyone is not familiar with Korean skin care, they spend more on skin care products than make-​up. So thats usually why there’s a tendancy to see more skin-​care stuff than make-​up at The Face Shop.
The Face Shop isn’t my favorite Korean beauty brand, but they do have some items that I love. Also, it’s nice to actually go into a store and try on the samples instead of ordering online and paying extremely ridiculous shipping prices.
My favorite thing about this place are the face masks/​pack, whatever you wanna call it. They have a variety of scents and types and each helps with something different. They usually have deals with this like buy 5 get 1 free or something similar to that so be on the look out for it!
In the past, I have gotten their Aura CC cream, which had good coverage; the Radiance Concealor Duel Viel, which I definitely used up really fast; and the eyebrow pencil which was meh, it was cheap but I’d rather go for other brands. The Face Shop and along with other Korean brands have a lot of super pink blushes, colorful shadows and liners so don’t be surprised to see it there. Another thing I love about Korean beauty products is that they always come in the cutest packages! But be careful though, it lured me to buy a lot of stuff that ended up being not good lol
I haven’t tried any of their cleansers or toners or anything like that because my skin is pretty sensitive so I don’t want to spend and not use it because it doesn’t work on my face. But another plus about Korean beauty stores is that they always give you a crap load of samples after you purchase something, and even more if you spend over $ 50, $ 75, or $ 100. Because of that, I tried out some of their cleanser stuff and really loved it.
Advice to people coming here: do your research about the products before coming here. Or at least know what you want. The people working there aren’t always helpful or at all…

I went here because I’ve heard about it from my friends. I decided to check it out. Small but clean. I love their mask! They have if you buy 5, get one free mask deal. The masks are amazing. The female sale associate (she has pretty nails lol) was super helpful and knowledgable.
I went here with one of my best friend who is slightly on the dark side. We had ask her if she had any bb cream for her. She politely responded carefully (without trying to offend) that they don’t have any products in YET for her tone. I saw how she tried to be nice about it so it didn’t offend my friend.
Pretty cool place. I wish they had more stuff.