The UPS Store

This store has excellent staff and owner. They are very nice and helpful with all of my shipping needs. I would recommend this store to all of my friends and business partners.

Save yourself some time and frustration and good on the road to another UPS store. The person who works in the store is rude and incompetent the worst combination possible. I tried to send a return back from this store and the lady told me I had to fill out a form, pay for it and had to get the ship to address… all of which is false, this is in about five minutes. she insisted and when I showed her what the instruction said she just kept saying I’ve been here for 22 years I know what I’m doing.

I came here on my lunch to ship a package that I sold on ebay. I was greeted when I walked in the door and their were two associates waiting on 2 customers so I was next in line. While I was waiting a gentleman came out the \back and he waiting on me.
He asked me if I needed a box to ship my item in and I told him I did. He packed it up and taped it shut and returned to the counter. I had previously printed a label to use the USPS but decide that UPS would be quicker. I gave him the post office label to get he shipping name and address to ship to He then told me something that I didn’t know. I thought I had wasted my money on that shipping label but he told me I could log back into my Paypal and void it and get a full refund! That was unexpected and really enlighten me ti something I never knew over the years of using Paypal and ebay.
After paying for my shipment I really thanked him for the info and he told me how to go in and do it.

In and out dropping off three packages in 2 minutes pretty much without one word being spoken. She pretty much read my mind and took care of everything!

I’ve only been here twice for laminating services. Tried a different UPS store for the same service in between and the job was done so poorly I refused to pay. Then I took my project to this store and once again they nailed it. The gentlemen who manages the place is excellent and knows what real customer service is. Reasonable prices compared to other similar places in the area. I will only go here.

This is by far the best UPS store I’ve ever been in. I’ve always thought of all UPS Stores as pretty equal, until moving to Houston and finding this location. The employees in here are always helpful and kind. They go above and beyond. I my most recent stop in they made a suggestion that saved me over $ 20 in shipping costs. I actually like this location enough that I’ll holding to things that I need to mail until I can make it but this UPS location. Thanks y’all!

Went here to return some Dish Network equipment via their pre-​labeled boxes. They have deal with UPS so I naturally decided to hit up the closest UPS store to avoid any extra charges.
Awesome service! The lady behind the counter was really nice and quick to serve customers. I was third in line with both people in front of me with boxes as well. Everything took 5min from the time I walked in to the time I walked out!
the lady behind the counter didn’t know English very well and really only said like 5 things repeatedly to every customer. I guess she didn’t now much English but her smile and process made everything more than understandable.
I will be a repeat customer.