Town & Country Leather

Houston, United States

3.3

9 reviews

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Telephone:
+1 713-621-3366
Website:
www.townandcountryleather.com
Address:
1749 Post Oak Blvd, Houston, TX, 77056
Galleria/Uptown
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Today

Today –
Local time (Houston) 9:31 PM Friday, November 29, 2024

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

Town & Country Leather is a furniture store with top name brand leather sofas, sectionals, recliners and home theater seating. Brand names include Natuzzi, Palliser, and Flexsteel and more!

We’re not called the «Leather Experts» for nothing… We’re called the «Leather Experts» for everything!

Town and Country Leather is proud to be a family-​owned and operated business who is well known for its reliability and loyalty to our customers. We will match ANY price on a comparable leather sofa, leather sectional, recliner or media room chairs. We can beat the competition, not only on price, but with superior customer service, faster delivery, and an overall better shopping experience.

History

Established in 2008.

Town and Country Leather opened in Austin, Texas and has been Texas’ first choice for fine leather furniture, at very competitive prices for over 5 years. Since opening, Town and Country has expanded their locations to Houston, TX and Bee Cave, TX. This family owned business that has been in the retail leather furniture industry for over 25 years with a chain of 12 stores throughout Florida before opening in Texas.

Meet the Business Owner

Eric and Karen S.

Business Owner

Eric and Karen Salem have over 25 years experience exclusively working as leather furniture retailers. They previously owned a twelve-​store operation throughout Florida but have shifted their operations to Austin. They are proud to be a family owned and operated business and are well known for their reliability and loyalty to their customers. Both Karen and Eric are very involved in the Austin and Houston community and give back by donating to local charities and sponsoring sports teams.

Vicinity

Near this location:
20
ft
The Little Bird
1735 Post Oak Blvd
20
ft
Empowered Womens Golf
1735 Post Oak Blvd
160
ft
Masraff’s
1753 Post Oak Blvd
170
ft
Verizon Destination Store
1700 Post Oak Blvd
180
ft
Meredith O’donnell
1751 Post Oak Blvd
220
ft
Philippe Restaurant + Lounge
1800 Post Oak Blvd Ste 6110

9 reviews of Town & Country Leather

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Place rating: 3
Houston, TX
Ordered sectional leather couch on 9÷6÷15. Was told by Brien Wetherby that it would be 90 – 120 days. we are past the 120 days and Eric, the owner has sent us a loaner couch until our sofa can be delivered. Eric was very customer service oriented and very appreciative of his willingness to work with us. Just be aware that 90 – 120 days is an estimate and will more likely be much longer.
Place rating: 1
Houston, TX
I went into the store on post oak in Houston back in august … salesman very nice and helped me find a recliner … was told I would receive it in 90 – 120 days … now sales person is telling me that it was shipped but won’t get until sometime in January … not overly thrilled …
Update. Salesman contacted me and offered $$$ off balance for hassle. Nice of company but still no delivery date. All I have is sometime in January.
update — after much talk back and forth, I finally got my deposit back. owner did call to see if I still wanted the chair … I was not interested …
Place rating: 1
Spring, TX
The measure of a business is what happens after the sale. We recently purchased a leather recliner at town and country. It arrived with problems. The local repair place they sent out (AHM Furniture) was not good. After two visits they said it had to be returned to be fixed. It took us a month to get our furniture back. There seems to be no coordination or communication between people at the Houston store. When we spoke to different people we got comments like «I was out yesterday» «no one told me» «I am not the one who communicates that», etc. we were polite and patient with the process, but 1) It should never have been delivered in less than perfect condition 2) they should have immediately had it fixed without any hassle on our part. 3) they should care enough about a customer to call and express some concern, apologize or let the customer know what the status is. I had to make numerous calls to find out what was going on. I even left two voice messages that were not returned until I called a third time. This was definitely not what I was expecting from a store that sells quality products. I must say that their delivery team led by Frank was excellent. I wish the rest of the experience had been more pleasant.
Place rating: 4
Houston, TX
We had an easy shopping experience here! We walked in, knowing what we wanted… more or less. The saleswoman gave us some helpful information on leather grades and pricing. There was a sale going on at the time, so we managed to get a really amazing price on our first leather couch.
Place rating: 3
Spring, TX
After driving over 25 miles to buy one of the sofas listed on their website, we found that the prices listed on the web site are not factual. Supposedly the lowest grade price is shown, but when we called the salesperson on it, we’re told sometimes they make mistakes. Too bad. We will be purchasing from another store with a sales coupon for less.
Place rating: 5
Houston, TX
Town & Country Leather has a great team of people working for them. Knowledgeable and informative advise from Brien in sales.
Professional delivery and set-​up by Tyler and Juan from the Austin show room.
Same day service by Miguel when I called with a problem.
Place rating: 3
Houston, TX
I am extremely happy with the piece of furniture but not necessarily the service that I received after purchasing. I was initially told that the sofa was in stock, but a few days later found out that was not the case, I was quoted a six week timeline for delivery, it was more like 11 weeks. We had read several of the posts on Unilocal and they were the reason we chose to buy from Town & Country, but we did not experience the same service as many of the others.
Once it was finally delivered, the delivery team, Tyler & Juan, were great, which is what is bumping up my score, they were very professional, friendly, courteous and careful with my property (they had to carry the sofa up one flight of a spiral staircase).
Place rating: 5
Houston, TX
Wow, found exactly what we were looking for with high quality and a great price, so easy to do business here — Eric, thanks for everything –Jeremiah Magaro
Place rating: 5
Spring, TX
We purchased a 5-​piece leather sectional in Nov. from Town & Country Leather. The store personnel were very helpful in helping us to select the right sectional for us, & the owner, Eric Salem, was very cooperative in negotiating the price. I can’t rate this store highly enough. The furniture arrived on time, in wonderful condition, & the delivery service came in, set up the sectional & removed the old sofa in a very professional manner. I have since purchased an addition to our sectional & was again treated in a warm & friendly manner. This is a store that truly values customer relations, & we look forward to future purchases with them.
Kelly Epstein
Spring, TX