VCA Countryside Animal Hospital

I love VCA Countryside! Everyone that works here are so nice. We’ve never had any issues. We’ve kenneled Daggs twice and never had an issue. They even sent me a picture during on of his morning potty break /​playtime. It was so unexpected, but an awesome jester. I’d recommend the place to anyone in the area. I’m sad that we are having t find another vet due to a move to Austin.

After experiencing the tragic loss of my cat, I will never return to this vet again. My cat was having bad discharge (while not on her cycle) and crying in pain for about 4 days so I took her in. She was admittedly late on her vaccines but we never did them simply because she literally never went outside. She was strictly indoors. Dr. Washington saw my cat and said she had Pyometra but we had caught it in plenty of time and she would be fine. I asked over and over what the survival rate was and I’m in the medical field so I understand that sometimes things go wrong but I was not expecting at all for my cat not to live through this. I don’t feel as though I was properly educated or prepared for this situation, the Dr made me feel absolutely safe about her prognosis. She stated that they only thing that could go wrong is for the cat to get an infection and she didn’t foresee that happening and it was extremely rare. So we had to have her fixed and because it was so serious, we had to remove her entire uterus. This service was expensive and I applied for Care Credit just to save my cat. My cat did well all weekend then all of a sudden she wouldn’t move. We brought her back in on Monday for the doctor to give us stories about «this test and that test and this antibiotic,» being needed etc, etc. Over $ 1200 later she said her blood work showed that she’s HAD a bad infection and an X-​ray showed she had pneumonia. I asked why these tests weren’t done before her surgery and nobody could give me answers and I believe those tests could have saved her life, since it turned out she passed because her kidneys failing. I believe delay in «patient» care is what killed our cat. If they had done certain tests showing infection prior to surgery, at the very least we could have saved her pain and saved money and put her down before putting her through a surgery she wasn’t meant to survive anyway. We had to put her down and not even 3 minutes later I had a tech shoving a bill in my face. Dr. Washington had great bedside manner; she called me often at work with updates and was compassionate and I liked her, she empathsized and tried to comfort us. but I do believe certain prelimanary tests should have been performed BEFORE her treatment and I do believe this clinic is all about the money. So over $ 1600 later, my cat still passed away and we lost a big part of our hearts that day. I will never recommend this clinic and I will never return. If you’re reading this and have a female pet and don’t plan to breed, I urge you to have your cat spayed. If I had done that when she was a kitten, even though she was an indoor cat, it would have saved her.

My family just became a little bigger! My friend recently gave me a cute little Yorkshire Terrier. I named him Rajah and he is the cutest thing ever! Seriously!
As a new parent of a puppy, I took my little one to get some shots. The employees of VCA Animal Hospital were really nice and super gentle with my puppy. I chose not to be there when he got his shots because I didn’t want to see my baby in pain. He needed about three shots and the heart worm medicine. All of that cost about $ 128. Of course they told me he needed things I don’t think are necessary, but I guess they are just doing their job. I have never been to any other animal hospital so I don’t have anything to compare VCA to. I thought they did a good job, so I will continue to go to them until something changes.