Fetch Pet Resort

Just picked up my dogs from Fetch again! I’m very satisfied with the way my girls look and they clearly were well taken care of! The staff is great about communicating with my if my dog needs a different type of cut depending on how matted my morkie is!
I’ll continue to be a returning customer!

I’ve been taking my dogs here since they’ve opened. My dogs love it! They’ve done boarding, daycare, and grooming. They treat my babies like their own. We haved moved recently about 20−25mins. away but still come here. Love Lori and her staff!

This review is for the cage-​free boarding and bathing. We left our dog (a 100 lb. lab mix) with Fetch over a holiday weekend last summer, and we were so happy! He came back to us clean and smelling good, and exhausted from all of his play time with the other pups. I was so happy to find a place that offers cage free for large dogs as our pup isn’t crated at home and hates being isolated, especially around other playful dogs. If he can smell or hear them, he wants to be part of the action. He had a couple nicks and scrapes, but I chalk that up to a good time — he gets those when we take him to play with his buddies and to the dog parks too.

We had problems with other places — you can see my other reviews for those. All I want to say about Fetch is that we walked away extremely satisfied. my dogs were super playful when we picked them up and slept the entire day when we got home. When we arrived to pick them up, the dogs were outside — which i certainly appreciated considering that they knew we were coming to pick up our dogs that morning. It would have been easy enough for them to keep them in the kennel and not worry about them until we picked them up. That said a lot about the place to me. But, as always, you don’t have to take my word for it.

We just picked our dogs up from a 2 night stay in the cage free area. We have 3 big dogs and they all had baths. The price was great, they were all very friendly and everyone said a personal good bye to each dog. I saw great care from each employee there. We didn’t have any issues. We don’t have any reason to not go back.

I would give this place zero stars if Unilocal would allow it. I paid extra to pick my dogs up after hours, which is an offered service. I went to pick my dogs up as scheduled, even showed up early but no one was there to meet me. I waited for over an hour outside and tried various forms of contact without any luck. I fear that if this place cannot even get something as simple as a pickup time right how can they possible take care of your animals? Do not use this place if you can avoid it.

I would highly recommend people NOT use Fetch Pet Resort as a boarder. My dog died in their care and although he was older, he was in perfect health when we left him there for a weekend stay and grooming. They never could adequately explain what exactly happened. They just stated his breathing suddenly became laborous and they wasted precious time trying to call me (at a wedding, which they knew about) for approval to take him to the vet instead of simply just doing the humane thing by getting immediate care for a dog that was in obvious distress. I find it interesting that his «distress» started immediately after a grooming. My dog was a bit cantankerous and I have my suspicions that the groomer may have done something to him. Of course it’s pure speculation on my part, but bottom line… my dog died in their care and they did not handle the situation appropriately.

I took my small dog (schnauzer mix) to be groomed here. The front desk lady is very nice but the groomer came out, didn’t say a word to me nor did she pet or speak to my dog… she simply stooped over, scooped him up and walked away with him. Two hours later I was called and told that they were unable to complete his groom and that I would have to take him to the vet to be sedated if I wanted his groom to be complete. I asked what he was doing and was told that he was jumping around and had pee’d all over the grooming table. I have groomed my dog numerous times myself at home and I have never had any problems with him. However, I don’t deny that he was most likely jumping around, but that may have been due to the fact that the groomer did not talk to him or allow him to get to know her before beginning her work on him. I asked if she would complete the groom if I came over to hold him for her. They agreed. I held my dog and he was perfect and the groom was completed. I did notice a small nick under his eye while I was holding him and I asked the groomer if she had accidently nicked him and she flatly stated, «I didn’t nick him, HE probably did it while trying to remove the muzzle.»
I used to be a professional groomer and I’m pretty sure I groomed dogs that were way more difficult than MY dog was for this groomer, not to mention had dogs pee and poop on my table. My dog is typically very obedient and lovable. I think if she had taken the time to talk soothingly to him and had one of the bathers or other office staff help her hold him, things would have gone smoothly.
I WAS going to board one of my other dogs here when I go on vacation in the near future, but because they didn’t appear able to control my small dog during grooming, I don’t feel comfortable leaving my larger dog with them because the last thing I need is to be 1800 miles away and have them call me to say my large dog is being «difficult» and that they cannot care for him.