Mar-Tex Cleaners

I DO NOT RECOMMEND this cleaners to anyone. I’ve had to have so many of my clothes re-​done over and over again. Brand new items coming back stained. Slacks with double and triple creases. White pants and shirts with blue or brown stains, I have a pair of jeans there now brand new sending back for the second time because nothing was done about the brown stains and being torn the first time. Of course the owner was not available this morning and no reimbursement was offered but I was told by one of the clerks that he said «I was no longer allowed back there because I was the only customer that continued to return items.» Really?! Paid for a zipper that was not repaired/​replaced either. This is a cleaner there to clean, alter and take care of your clothes not destroy them, all the while you are paying for them and you should just accept it. Not… piss poor!!!

This place sucks, dropped a coat off on Thursday morning to get cleaned, picked it up Friday, paid, got out to my car and realized its not clean. Brought it back in, requested a refund and was told that the only person that can authorize refunds wont be there till Monday morning, but they’d reclean it for me. Monday morning I go to pick up my coat and its not ready, and they refuse to reimburse me anything for my inconvenience of not having a coat when its cold out for several days. They are rude and inconsiderate, I will not be bringing any more items here, and you shouldn’t either. I asked the clerk for the owners information and she refuses. Obviously she cannot be proud of her work ethic and customer complaints must be plenty to have a policy of hiding the ownership of the company.