Papa John’s Pizza

Consistently slow in delivery AND inaccurate with order.
My last order took 1 hour to deliver and the driver forgot part of it. He said he would run back and get the remainder. 1 hour later, the driver has yet to return. I called and cancelled the remainder. I’m eating cereal tonight. Sigh.

This is the absolute worst papa johns. They have the worst customer service that I’ve ever come across. For play dates I’ll usually order pizza for the kids and adults, I have planned ahead (placed order at 10am for a delivery to be made at 12) only to not receive my pizza at 1:00! And on top of that when I called in the manager was rude and said their computers were having problems and that it wasn’t his problem. No apologies offered or compensation. Today I hurt my back so I ordered a delivery for 11. I placed the order at 9:50 but their computer systems weren’t up and running until 10:15 according to the female manager – we have waited so far for an hour and a half now for a pizza that still isn’t here. It will arrive, at some point I’m sure, warm-​ish but not hot as usual. I will not be ordering from this Papa Johns again because they LITERALLY can’t deliver a hot pizza on time even though I’m 3 miles from their store.

This papa johns seriously never delivers the pizza on time, quality of the pizza is usually okay if it is still warm but, the wait is horrible. This is why I always order dominos!

Been going to this Papa Johns for about a year now and the pizza I got today was the worst. To bad. I needed a goto place. Now I will have to find somewhere else. Toppings were almost non existent. Lots of sauce and cheese but this was a every topping pizza. What the heck! Asked to hold the Canadian bacon and add more pepperoni. Missed the mark completely. Each piece averaged one pepperoni and maybe two little sausages. Asked for red pepper and a menu as well. Never made it.

When I get there they haven’t even started my order, which I made half an hour ago. I have to wait another 20 minutes for them just to begin the order, and by the time its out of the oven its been an hour. I was the only customer there and there were 5 people behind the counter, so I have no idea what happened or how it took so long.

I have been a loyal Pizza hut customer until I went to this Papa John’s…The staff are extra friendly. They won’t charge you for the extra garlic dip if you ask for it (Great customer service) The pizza’s are great… Love this place.