Hardee’s

I just stopped in Humboldt at the Hardees, and had a really good beef bean and cheese Burrito. It comes with a nice bowl of refried beans, some chips and salsa and was a pleasant surprise coming from a fast food place. Although the service is a bit slow here they seem to provide good quality food that is usually hot and tasty.

There is always one woman I seem to get most times when I started eating here when I moved back to Iowa the end of last year. The 3 times she waited on me, she got my order wrong. She’s young, short, glasses, long dark hair.
The last time she waited on me, I ordered breakfast thru drive through. Included in my order was the fried chicken breakfast biscuit. after taking my money, she told me to pull ahead, there would be a wait. I was in a hurry. I asked why, she said to fry the chicken. I pulled ahead and was furious.
After a couple minutes, I got out of my truck to ask for a free soda while I waited. It was just as she was coming out to bring my food and she met me at the door. She said it’s not their policy to provide free drinks. I said that is was very not cool of her to tell me there would be a wait for chicken biscuits *after* you take my money. Once she told me I had to wait, after she had already taken my $, I told her it took away my right to choose whether I wanted to wait or not, or if I wanted to order something else. She should have asked me immediately after choosing the menu item while I was still parked back at the menu board if I wanted to wait, informing me of the wait time. She responded by telling me that everyone knows there’s a wait for chicken biscuits.
This is the worst fast food restaurant I’ve been to in probably the last 10 – 15 years, all because of the poor service I have received from this woman. The very very worst part of all of it, was when I asked to speak with her manager, she said, «I am the manager.»