Chili’s Grill & Bar

Great Food, Good Service! However I do not recommend you get broccoli from this location, they don’t wash it properly and I tasted dirt.

My wife and I have eaten at many Chilis restaurants across the country. We love Chilis and in particular the fajitas. We have tried this restaurant a few times since moving to the area a year ago. Each time the service has been mediocre and the food OK but not to Chilis standard… Very disappointing! Tonight we sat in the bar. The bar tender was not very friendly. We asked for fajitas with extra crispy onions… The steak was tough… The chicken was barely cooked and it looked like the peppers and onions were thrown on at the last minute! We will not be going back.

I have eaten at other Chili’s in the past, but my experience with this Chili’s was the WORST.
I ordered a Triple Dipper for takeout thru the Chili’s iPhone app, and that part of my experience went smoothly.
However, it took 15 extra minutes to pay for my food than it should have because there was only one employee handling the Chili’s To Go register at the restaurant. She was taking a phone order and couldn’t figure out what buttons to push on her computer to complete the order, and rather than place the phone customer on hold, she allowed me to wait while my food sat on the counter getting cold. When she was finally ready to take my money, she gave me the wrong amount of change. I was shorted $ 1.00. Then when I got home to eat my food, the Chicken Crispers, French Fries, and Southwestern Egg Rolls were lukewarm, soggy, and gross, and the Sliders were cold and looked like they had been dropped on the floor before being assembled.
What a waste of time and money! I live only 500 yards from this restaurant, but I will not be patronizing this Chili’s in the future, and I would not recommend this restaurant to anyone who wants a good meal. Ew ew ew.
PS… To the cooks and chef of this restaurant, turn the temperature up on your oil fryers if you actually want to avoid food the tastes like it’s been marinated in oil… If your food goes into the fryer when it’s not hot enough, the result will ALWAYS be a soggy, unappetizing disaster, much like what I experienced.

Great food as always had the buffalo boneless chicken salad, very tasty. Chili’s is always a good place to come to if you get home sick.

Food was perfect, waitress was great, everything on time, food was perfect temperature, and their menu has a lot of new options

Would be one star if it wasn’t for Gail our server. Let’s get it together here people, common sense tells me sitting 2 cops beside a couple enjoying a few adult beverages is an immediate buzz kill. Sending a socially awkward manager around around that ask 2 tables out of six in the area how they are doing… well what’s the point? I use term «manager» loosely bc he never introduced himself, had no name tag & frankly looked like bum in his stripped shirt. Step it up Chilies… will update next visit

Decent food, good prices. what you would expect from a large chain. This location stands out due to the staff. We’ve always had great service. Very attentive and we never run out of drinks or chips. Several of the staff have been around for a while and always take a moment to come say hello to our girls.

I would give 4.5 stars if I could. I save 5 stars for really amazing experiences, that way I’m not an every-‘like’-is-5-stars guy.
We went to this location Sunday because the Northlake location has annoyed us — they changed their kitchen line a few months or so ago and so now the grilled chicken for stuff comes out without the ‘cooked’ lines and it honestly looks /​seems like pre-​cooked chicken that has just been heated (although not microwaved).
So we tried this Huntersville location — and were very happy. The waitress, although very recently hired, was super nice, attentive (brought kids’ new drinks without waiting to be called). She talked with the manager to put in my request for vegetarian fajitas as part of the 2-​for-​20 deal and it came out perfect, it was super good and more than I could have asked for.
The chips & salsa are fairly normal — I wish the salsa was more Sonoran style but you can’t have everything.
The kids food (grilled chicken and various sides) and my wife’s food (margarita chicken) was good and cooked properly. The restaurant was not very crowded, which I understand based on location. They are a bit messed up because of the crazy way they re-​did that intersection. The bartender forgot the orange wedge on my Blue Moon, but that’s not a big deal, I only mention it in case the restaurant people read this.

Went in to eat on 11−10−12 and ordered the nachos to start. Getting toward the bottom of chips, I grabbed a handful of small chips and dip it in my salsa and start to chew, well guess what I chomped down on, a piece of glass… yes, GLASS. Told the waiter and he took the glass and I guess told a manager but no one came to me. Lucky for me, I didn’t get hurt but still. I proceed to eat my ribs that I love and at the end of my last rib I now pull out a long ass hair. Now I tell the waiter again and I say, «now I want something at least comped». He says oh yes sir, so sorry. Me personally, If I was the Gm at this restaurant, I would of comped the whole meal. This guy didn’t even apologize and all he gave me was 8 dollars off for my ribs. I love the food at chilis but I will never order from this chilis ever again in my life. Piss poor management. I still may call to the corporate offices and explain this situation.

I had the Cajun Pasta and Shrimp. SOOOOO good. Always love Chilis! The waitress was super nice and friendly. Food was hot and ready pretty quick. Anyone ever had the parmesan sweet potato fries? They are EXCELLANT…

Chili’s always seems to have just what I want to eat!

Went here during one of my lunch time excursions. I decided to give them another chance and see if a year or so had changed the chain. Well…
The restaurant is your typical Chili’s cookie cutter interior design. If you’ve been to one, you’ve been to them all. Tables and floors were clean, especially during the lunch time rush, so I give them a thumbs up for that. We were seated fairly quickly and our server came around in an adequate amount of time.
Looking through that menu though brought back memories of 2009. I could’ve swore it was 2011! Oh, I am right, it is 2011. Not much has changed in their menu, except the occasional «Tex-​Mex» item dashed throughout the menu. I opted for an easy and hopefully satisfying unlimited chili and salad for $ 7 something. They gave us salsa and chips to snack on while we waited for the entrees.
I am a little particular with my chili, so don’t get me wrong, I know what I paid for. But anyways, it was a very average chili bowl (didn’t even qualify to be a bowl, more like two hand scoops). The meat was chunks of chicken and beef, each smashed into little bits and squished into small balls and sprinkled here and there until the quota was met. I swore I only had three solid beans in there. The rest seemed to be mashed in with the runny broth. I swear Wendy’s has better Chili and they’re fast food! The Caesars salad was just as disappointing. CHUNKS of cheese?! You couldn’t take the time to grate it out and instead left me with four slices of cheese. Really?
Service was excellent though. Always attentive and speedy. My three stars go to the food and not the waiters or staff. I know they have some good picks here and there in the menu, which is another reason why I didn’t give it a one for my mediocre lunch.

My boyfriend and i go to this location about once a week. We always sit in the bar area (much better environment, no huge parties or kids running around), and we LOVE it if we get Gary or Nicole as our waiter/​waitress. We always get great food and great service!

Do everything here, but take-​out for lunch.
See Mary-​Beth inside at the bar; she rocks.
Dining inside is always a pleasure; also, before 6 there are great «happy hour» specials…