JC Installations

I scheduled roller shade installation with JC Installation on 1÷15÷2016. I scheduled the appointment over the telephone. I provided all the information about quantity of blinds, height of the ceiling including the motorization of my shades. The customer representative said the price was $ 100 for 4 windows installation. The installers arrived at my condo. The installers install all 4 roller shades. Then after installation, the installers said that motorization is extra so he decided to charge me $ 140. I believe it is extremely unfair to charge higher than quoted given all the information. Also, the installers damaged my dry wall and scratched my hardwood floors. My condo is brand new. I am the first one to ever live in my unit. I sent pictures of the drywall and hardwood floor damage to Brenda. No one ever followed up with me regarding the damage. The installers also left a mess, leaving debris from drilling in to the dry wall. Subsequently I needed a second installation of roller shades (2÷19÷16) because the first installation was of roller shades without valances.
sent me new roller shades for all 4 windows that included valances. I scheduled a second installation appointment. I reminded them that there was dry wall and hardwood floor damage before they quoted me the price. The customer representative told me that she was going to give me a discount for the installation because of the previous damage to my unit. The contracted price was $ 42.50. Today, 2÷24÷16, I received an email stating that I need to pay them an additional $ 42.50, bringing the total to $ 85. This is completely illegal. Summary: 1) First installation price changed from $ 100 to $ 140 2) Second installation price changed from $ 42.50 to $ 85 3) Installers caused structural damage to my condo unit
Desired Settlement:
Refund
Desired Outcome Description:
I believe I should be refunded the installation charges as well as monetary compensation for damages to my condo unit.

Fabulous work! Super quick installation! The couple poor reviews scared me, but I read them and saw they were due to weird scheduling issues as opposed to quality of work so I gave them a try. They probably took the reviews to heart b/​c they were really good about scheduling. They both emailed me and called to confirm my scheduling time, and then called again the day before to confirm the time. The blinds installer was on time, incredibly friendly, installed quickly, did a great job, and cleaned up his mess. We were very pleased.

This review is for JC Installation on 1866 W. 169^th St #D, Gardena, CA 90 247. After reading the previous two ratings on JC installation I was very skeptical about using 3 Day Blinds as they contract out to JC installation, since whether the shades look good or not is mostly in the installation. Because 3-​Day Blinds were so good with their customer service I decided to give it a try. I requested to have Juan Carlos from JC installation who is the owner to install my shades. He came twice. Once to install the Hunter Douglas top down bottom up and the second time to install the Hunter Douglas skylne. He did a great job both times and he gave me 3 poles free used to bring down or up my cordless shades. The crew he brought were very professional.
The two reviews below are accurate about the lack of follow-​up from their office when it comes to scheduling. I found that it’s easiest just going through 3-​Day Blinds to get everything scheduled. 3-​Day Blinds made sure that I got a confirmation phone call for my installation.

This review is for JC Installations located on 1866 169^th Unit D, Gardena CA 90 247.
This is a pathetic operation that 3 Day Blinds uses as a repair facility.
I called 3 Day Blinds and paid $ 48.00 for restringing of a roman blind. I was offered the choice to drop off the blind or mail them to the facility. Because I live in the vicinity, I opted to drop-​off.
The staff at the front desk were courteous and told me I should hear back within 2 weeks tops. Two weeks later, I had no call or feedback so I called and was told that they had trouble ordering parts which they expected to be delivered on Friday so I should call back the following week on Tuesday.
I called back on Tuesday and got the same story. I courteously told them that this didn’t make sense considering this was a re-​string and nobody called to let me know. They apologized and said that it happens and they would try to expedite. So I waited till the following week and called again on Tuesday (4 weeks now) and go the exact same story from the previous week!
I blew my top and asked that they get the blinds ready for pickup ASAP, don’t fix it, don’t touch it, just get it ready for me to pickup and I will call customer service to process my repair refund. I then called 3 Day Blind customer service and after explaining the ordeal, they called them on the other line, had me on hold for ~30 minutes and voila, my blinds were ready for immediate pickup??? Hard to imagine how but clearly some dimwit did not want to help me at JC Installation.
Kudos to the 3 Day Blind representative I spoke to but shame on JC Installations for a shoddy job. I hope I never have to use them for repair ever again. I DO NOT RECOMMEND THEM AT ALL FOR ANYTHING. 3 Day Blinds should seriously consider changing their repair facility partner.

Unilocal won’t let me give zero stars, which is really what this company deserves. There have been so many attempts to set up a delivery and installation of our new blinds from 3 Day Blinds that I’m unable to document it all here. Lets just know that after DOZENS of phone calls to both JC Installations (thanks for your no help Brenda and to the VERY rude and unprofessional installer) and 3 Day Blinds (i’m a first name basis with half their customer service department at this point), my blinds were dumped in the alley behind the home, unboxed and unprotected in any way, and left there over night with no installation date in sight. This is the most disrespectful, rude, lying company I’ve ever dealt with. Sorry 3 Day Blinds, but I will NEVER utilize your services again…

In December 2012 and for the second time in 10 years I purchased window treatments through 3 Day Blind in Los Angeles, CA, however because of fraying fabric, puckering fabric and faulty installation 3 Day agreed to provide new ones. 3 Day outsources installation to JC Installation and my experience with JC has been atrocious, customer service does not exist at JC Installation. First, JC Installation does not confirm installation times. Two weeks ago I was scheduled to have an installation and needed to reschedule, working through the 3 Day Blind office communication to the installer took place. Today my scheduled installation was to take place between 9 — 11am. At 10:48a the installer called and at 10:55am he called again, my phone was in another location and I didn’t hear it so the installer left. At 10:59 I received a call from the Corporate Office and at 11:01am I returned the call to the Corporate Office. To my frustration and disappointment the installer left and «could not be reached.» In speaking with Desha at 3 Day I asked that he be contacted and return for the installation, after all it was 11:05am, I was told he’s probably gone to his next job but no one actually spoke with him. Really? Would you believe this? Today’s experience with JC Installation was shady. I called 3 Day Customer Service to try and contact the installer since less than 30 mins. had passed from the time he first rang my phone. Again JC told 3 Day that the installer had gone to his next job but wasn’t answering his phone. The gentleman provided me with JC Installation’s phone 888−473−6816 to discuss with them the problem and find out their agreement with 3 Day for working with customers, after leaving 6 messages and no response this is a number given to customers so they can be avoided. I did some research on JC and none of the JC Installation phone numbers listed for them on websites were accurate. A reliable company?

Today’s debacle is a reflection of 3 Day Blind. Since filing Chapter 11 in 2006 3 Day has improved their customer service however their lack of attention to their outsourced businesses has lost a customer.