Imperial Beach Auto

This company has no regard for its neighbors or its customers. All hours of the day cars are moved and shoved in between other business’s customers and employees cars. Imperial Beach auto leaves their very own customers cars on the street throughout the entire night. These vehicles are typically in various states of repair. Having had to park in this vicinity to get to work, my own vehicle has been hit and a co workers received damage due to paint overspray. The core integrity of a company is defined by how they treat others and not just a focus on profit. This type of business practices reflects a lack of ethics and community care. I know I do not stand alone and hopefully the city will begin an enforcement on making changes regarding this poor business practice.

Don’t judge a book by its cover! This long time IB establishment is one of those you want to keep a secret. Superior customer service, very fair prices and top notch work.
Wait, you aren’t happy with the job? Tell Scott and I assure you he’ll make it right. These guys are all about customer service, and ensuring they provide a quality service. Highly recommended!

If you look at my other reviews, you’ll see I do my best to be fair. Imperial Beach Auto deserves 5 stars and here’s why:
I scraped the front bumper on my BMW and it wasn’t pretty. So I took it in to IBA and had Roger look at it. He gave me a fair assessment and a fair price, so we set up a tentative day to bring it in the following week. I called a day ahead, as he had asked, and confirmed everything.
I got the car back a day later, as promised, and the price was as agreed. In fact, everything was handled in a friendly, professional manner. I can’t say enough about Roger’s dependability and quality of work at IBA. One more thing. Not only did they take care of the scrape, but they went ahead and fixed a couple of other bumper dings while they were at it, no extra charge.
Taking your car in for anything can be stressful. If you need some work done, don’t stress about it. Let Roger handle it.

Came in to get my Toyota Sienna’s door fixed. Door stay was making a clicking sound when opening. Roger B. took care of the prob and got me out of there in less than an hour. And it didn’t cost me an arm and a leg. Very friendly and efficient service. Highly recommended.

I took my Mustang here after being involved in an accident that left the entire left side of my car wrecked. I had received quotes from various other body shops in the area and these guys quoted me at half of what anyone else wanted. Other places quoted me at $ 2500 dollars, but here I was quoted at $ 900. The whole time, I never felt pressured and felt that I was leaving my car in good hands.
Why not a 5 star rating? They had to basically replace the entire left panels on my car and the paint doesn’t quite match. You can’t really tell from a distance but up close you can see that it’s not quite the same. Personally though it is not a big deal to me. I love what they did and the price they gave me.

IB Auto did an awesome job painting and replacing my runner board. The job was complete beyond my expectations in one day and the price was very reasonable! Christian was great to work with. I was a bit nervous because they are new to Imperial Beach but I am so glad that I went with them.