Ballantyne & Beyond Moving Company

I wanted everyone to know the horrid experience we experienced, using this company. We moved while living in Charlotte, locally, once and they were great. When getting quotes to move to Colorado, we asked them if they would move cross country, since we had such a great experience in town. They gave us a quote for one truck and told us they happened to be moving another couple to Colorado at the same time and would combine our things on the truck. We were staying in an apt temporarily for 3 months until we closed on our house. So less than ¼ of our things were being moved into the apt… prelabled by us… and the remainder was going to storage. When asked about payment prior to moving, they stated we could pay with a personal check, that was fine. When they arrived at storage, they told us they needed a cashiers check. They would not unload our things until they had one. This was at 6 pm on a Saturday evening. We had to pay for the time they stayed in town until Monday morning when we could get a check to do so. Then, they unloaded the last of our stuff at the apartment after unloading the majority in storage. The guy left to go to his truck to get the paperwork for us to sign… never came back… and screeched off down the road! We immediately called the owner of Ballantyne and Beyond as I had already started to open some wardrobe boxes. The boxes did not have our hanging clothes in them. The bar had been removed and they were filled to the brim… with what we later realized were the contents of several other smaller boxes DUMPED out into the wardrobe box. It seems that they quoted us one truck which ended up not being enough. So they took every one of our smaller boxes and dropped all our hanging clothes into the bottom of every wardrobe and dumped the contents of as many boxes as possible in to the boxes until they were filled. They did this with at least half of our boxes– we have a family of FIVE. They stole all of my husbands power tools. We found garage items with legos dumped in. Shoes, with kitchen utensils dumped on top. American girls buried under all of our wedding keepsakes. All of my children’s special boxes I had with all of their firsts, baptism certificates, locks of hair. coming home outfits, first pacifier, etc, cards from family… have never been found. The boxes are there. The contents were empty. NOTHING was as labeled. Our brand new front load washer had a HUGE dent in the front, our new fridge had a horizontal scrape across the front. Almost every box had broken items in it.
The owner, Everett, denied everything. They are thieves and dishonest people in general. Interesting to hear the experience Anna, below, posted. These people are thieves and criminals. Do not use them. Tell everyone you know. Our experience was in December of 2011. They are still continuing to take advantage of people, I see.

Please do your research before using this company. Ask to see where and how your valuables are stored. Their prices are comparable to more well known moving companies, but the quality of your move will not be. We have moved a lot with my husband’s job and this is the worst moving company we have ever used.

We moved from Charlotte to Indian Land over the course of several months. We moved most of the smaller and fragile items ourselves but wanted professionals to deal with the large, heavy items. We got a number of quote and these guys were by far the best price, which I will admit worried me a but. However, the 3 man crew showed up on time, efficiently loaded all the items and even helped my husband move a treadmill that we were selling across the house for easier movement later. At the destination, they carefully moved all furniture into place and moved an existing washer dryer from the 2^nd story to the basement.
We could not have been happier with their service. They were only about 15 minutes over their estimated time but that was mostly due to the extra help with the treadmill. We would definitely use them again for furniture moves!

At first, I thought I has found one of the best moving companies. They came in and looked at everything, got back to us the next day with a reasonable quote, and before packing up we had another walk through to see what all was going and to check items for previous damage. Then, it came time to pack up. The guys that came in to pack we’re nice, but their packing was horrible. They left the first day around 1:30 with so much left to pack that I was worries how they were going to get it all done. The next day they said they will get it all done. The time went by and one room had not even been touched. One of the guys came in and asked if they were responsible to get everything in there and I said yes. He was upset about that so I told him not to worry about it I’ll get it. They finished packing everything up and told us they were going to head out. My husband asked him if they got everything in the garage and he said yes sir.
We met them at our destination in Asheville and unloading went fairly well. However, when it came time to unpack, the hurrying they did on Saturday to finish packing us, they just through everything in boxes not caring how they packed! As we continued to unpack, we noticed things missing and thought we would find them in another box, but we didn’t. The following week came and I had to head back to Charlotte for work and final cleaning of our apartment. When I got there ALL of our pictures were still there, all of the stuff was left in the garage that my husband asked about, I started opening drawers and my pot lids were all left, cake and pie pans all left, grilling stuff all left and much more. It was awful how much stuff was left! I had to make one trip back to Asheville with my truck to the ceiling with stuff and then come back the next day!
What is even more horrible, we fed these guys breakfast and lunch, had a fridge stocked with drinks of all sorts and tipped them at the end (which they probably didn’t want the food and drinks just more money) emailed the COO and nothing! Well, he said he’d was sorry, he’d look into it and get back to me ASAP. Two weeks later and we still have not heard from him. We should have listen to our friends who were about to use them, but changed their minds because of a few things they heard. Learned our lesson!

I have used Ballantyne and Beyond for two moves. I’m getting ready to move again and about to give them a call. Because of that, it compelled me to write a positive review for them. Both times I’ve used them, they were fast and efficient. I was moving to an apartment on the 3^rd story each time. They took very few breaks and everything was moved in very quickly and where I wanted it. The prices were very reasonable. I’ve used other movers previously that were «angie’s list best» and they were not at all the best. Unless I move to another state, I will continue to use Ballantyne and Beyond movers for any of my future moves.