Barnes & Noble Booksellers

The staff is really helpful impatient especially when you don’t know what title you need. It’s great that they’re spaces that you can review books and read a little bit of the book to see if you will truly enjoy it. The bathrooms are a little unkept.

Man, this place is a peaceful oasis. This has to be the tidiest, cleanest, most organized Barnes & Noble I’ve ever visited. Even on a Saturday, late-​morning-​almost-​afternoon, when one would expect the place to be crowded and in a state of disarray, it was quiet and desolate.
There is a Starbucks here, of course. (Do they even allow Barnes & Nobles to exists without coffee shops anymore — I mean, really?) There were a lot of tables and chairs in the café area, and this Starbucks served a full menu of food items, such as hot breakfast sandwiches, muffins, scones, bagels and all the various Starbucks edibles you and I know and love.
The people who work here are courteous and knowledgable; they really know where everything is located. I asked a woman in the children’s section if she could help me locate a particular book that I thought was in the children’s section, and she kindly guided me to the adult section. Bingo! I found the book I was looking for.
Thankfully, this Barnes & Noble has a large gift area with lots of pretty gift bags, tissue paper, wrapping paper and greeting cards. This section saved me on this visit, as I was here today to buy a gift and I needed something to wrap it in.
I am definitely coming back here just to chill and browse all the books, and get a cup of coffee. I really like this Barnes & Noble.

River Crossing B&N is my favorite Indy bookstore because I always find something special there, it’s neat and clean, and close to my home.
This store is well stocked and cozy.
However, last night in particular, I was very impressed. I went for Kimberla Lawson Roby’s book signing. The staff was wonderful. They did the best they could to accommodate the readers with chairs and a round of sample cinnamon dolce lattes, it was nice.

So it’s Christmas Eve and I ventured out. Needed a last min gift and had a return. Took a chance and I am glad I did! Found awesome gifts I missed when I came a few days ago so my list is all done. I also had great customer service and the lines moved like lightning fast! On Christmas Eve! Perfect! I am a bookstore lover and am so glad they are still around. Great deals and great service, fully satisfied I am!

I love this bookstore and the employees! Everyone is friendly and knowledgeable. If they don’t have it they can order it for you. In the days of point-​click-​deliver, I am glad that this place still exists. They have turned me on to many new authors. I have gone to several signings and had actual face-​to-​face time with some of my favorite authors like; Brandon Sanderson, Jonathan Maberry and Joseph Finder.

This is a really nice location, that allows you to meet up with friends in the café area to do things like knit roundtable. They have a Starbucks inside, not just a no-​name café. The Starbucks is manned by a single cashier/​barista so it takes time to get a beverage, but I wasn’t in a rush. There were quite a few people hanging out in the café area on laptops, so this might be a good spot to work remotely.

Barnes & Nobles is one of the few surviving book store chains in the city. Sadly, most of the independently owned chains are gone. Fortunately, Barnes & Nobles offers a great selection of books, popular movies and DVDs as well as gift items such as journals, cards, candles, etc. As an educator, I give B&N a gold star for offering educators discounts all year round and even hosting special discount days and programs for educators throughout the year.
They have cut down their music and DVD section significantly, but you should still be able to find new releases. I like shopping on the website for either items I can’t find in the store or if I just want to order material on line for a quick store pick up.
There is also a large café that serves Starbucks, items from the Cheesecake Factory, and other delicious treats. I’m a huge fan of the Harvey & Sons tea. The holiday tea is spectacular. Free wi-​fi as well!
All in all this is a great place to go and get lost in a book!

Wedged between two meetings on the northside, I had an hour to kill and needed somewhere new to make my mini office. I wasn’t in the mood to hit Starbucks for the second to this week, so I welcomed the alternative option found in B&N.
What to expect:
–Starbucks tucked in the corner with plenty of tables
–all of the stationary, books and magazines you could hope for
–an obnoxiously loud after school crowd
–friend Starbucks staff handing out samples
–a generous number of outlets making the space perfect for hours

Seeing negative reviews from one-​timers made me feel like I need to set the record straight a little bit, because I love this store. Yes, prices are higher than used bookstores, but that’s how it’s always been. B&N always has great sales once or twice a month and has a huge clearance selection, so if you disagree with the price of a brand new hardback, either wait for the paperback or come back for a sale. Or, better yet, become a member and get ridiculous discounts on everything.
I come here all the time, and went to the store before it moved, and I’ve always had a great experience. The store is well organized (and ACTUALLY in alphabetical order) and now that they’ve moved, it’s humongous. No more awkward aisle shuffling when someone else wants the same book as you. They don’t mind if you sit and read for a bit, and the café is quick and friendly. Tech support for Nooks users is always available and they seem like they know what they’re talking about. Now that I have a niece, I actually visit the children’s section and appreciate that it’s never a jumbled, grimy mess. They have everything labelled by age group to make it easy.
As for the staff, they are always available and friendly and know their stuff. If I mention an author, odds are they know who it is and where to find it. If they don’t have what you need in store, they jump at the chance to order it to be delivered to their store. The only reason I don’t give this place five stars is because they suffer from the perpetual understaffed checkout line that many large retailers are afflicted with. I wouldn’t blame customer service on that – I’d blame the chain. But I always enjoy coming here as a lover of bookstores, and I appreciate that they’ve grown to recognize me and my taste in books.

I had no idea that they moved. The store looks nice. A sales clerk helpfully assisted us in finding the books we were looking for.
And then we got to checkout. Friday evening around nine. The store was moderately busy. One person working at checkout, and he was helping a woman with a return or exchange or something. Another salesperson was at check-​out when we first walked up, but she walked away. We waited ten minutes. People began to form in line behind us. No one came up to assist the poor man alone at the check-​out, and he didn’t call anyone for assistance. We considered leaving.
Finally he paged for help. No one arrived. He paged again. Then he told us we could check out at the café or in children’s. REALLY? The sales clerk in the children’s section couldn’t have told us that when we were back there? We trrudged over to the café, and the girl working there was not happy to ring up our books, but she did it.
It’s terrible to judge a place on one experience which may have been a total anomaly, but we both said we would not return.

I hadn’t been inside a B&N for years until I received a gift card for my birthday. I have to admit, I was shocked at the cost of books — the one I wanted was only available in hardcover and it was $ 28. Without the gift card, there’s no way that I would have purchased it!
Service was fine — I was left alone which is how I like it. :-) Nice selection, of course, and they had a huge display of Nooks and accessories upfront, but I’m a Kindle girl …

Great move by B&N to take over the old Border’s space. This spot was meant to be an upscale retail bookstore. This can only help them because there were people that did not even know that there was a B&N on the other side of the bridge and shopped here all the time. Bad news for the little shops over on the other side, though. However, if the River’s Edge development is any indication, the right mix of national and local tenants, along with a pricy facelift, will bring back the old B&N strip.
Now to the new B&N! It’s clean, bright and organized. It’s also very roomy. Not overcrowded like some bookstores are. Maybe because they don’t have much of a music selection (at least I did not see one) and that helped bring about space. One thing that WILL keep them in business is the brilliant kids section. It takes up the back third of the store! It is so vibrant with colors and layout that it will definitely help kids start or continue their love of reading… and lead to future adult customers, who will be most likely buying their Nooks from here.
Need some new photos from Unilocalers!

This location is moving and I went to their moving sale and got some great deals. Their new address thought is:
8675 River Crossing Blvd
Indianapolis, IN 46 240
317−816−1370
Store Hours
Sun 10:00AM-9:00PM | Mon-​Sat 9:00AM-9:00PM

I love this store and William goes out of his way to make it a great place to be. I have spent a lot of time sitting in the coffee shop working on my book. The atmosphere is quiet and friendly, I meet many of my clients here as well.

Barnes and Noble is one of the places I love to go over the weekend to relax, drink coffee, read books or use my laptop. I would say this is rather small one compared to the one I was used to in Bloomington. They have far more couches and an area where there are tables and chairs to read (not the café) and more spacious.
One good thing that I like is that Taiwan Tea House is just next to it, instead of getting regular coffee drinks in B & N, you can have bubble tea for a change!

A lack of anything resembling decent customer service ensures I won’t buy anything from Barnes & Noble.
Got an audio book for Christmas that I don’t want to spend 24 hours of my life listening to, so I tried returning it at this store last night around 8pm. I was enthusiastically greeted by someone at an obnoxious display trying to sell me a $ 100 Nook, then promptly ignored at the cash register until a gruff man in his 50s, buzz cut & glasses, came up and stood in front of me behind the counter, silent. I assumed he was an employee, given his name tag and «I don’t want to be here» look, so I greeted him as a human and asked if I could exchange the audiobook for the print version.
«Not without a receipt or customer card.»
«But I got it as a gift from someone who lives hundreds of miles away and can’t find the receipt.»
«We can’t take it then.» Not even a half-​hearted «Sorry» or «Have a good night.»
I thought about arguing the fact that they could take this perfect, unwrapped audiobook back in exchange for the book version, sell the audio version to someone else, lose NO money — and actually gain some when I purchased other things I wanted, and in the process keep a customer. But I could tell the automaton — er, guy — would only follow procedure and wasn’t worth arguing with.
So I went to Twitter to see if I’d get a different response. @BN_care didn’t care. I told them my story and got the same automaton response. Basically, «You need a receipt.» Then they ignored my followup questions (like «Do you show you ‘care’ by ignoring customers?») for awhile, then replied with the «You need a receipt» line.
Apparently Barnes & Noble is more interested in policy and automaton-​like responses than actually gaining and keeping customers and making money, ensuring their eventual demise due to sheer inflexibility and the ignorance of trying to compete with Amazon and Apple.
Best of luck, B&N!
P. S. Have you ever heard of Nordstrom? I bet they’d take my audiobook back even though they don’t sell it.

This really is and always has been the best bookstore in town. It’s clean, well organized and doesn’t have the warehouse feel that I always disliked about Borders.
The café is good coffee and teas (love the cinnamon sunset one!). And even their pastries aren’t that bad.
As far as coupons are concerned, there is always a 40% off coupon online!

Love the store, some books are less expensive on line, bathrooms are often dirty, café staff always friendly, remember you and your drink if you are a regular. My group often has meetings in the café. Good location.

I really wanted to get the second Game of Thrones novel before I traveled out of town. I knew I could get the box set of all four books online for about $ 20 (or so I’d seen).
I came to this location because I didn’t have time to order online. The box set was somewhere in the ballpark of $ 35-​$ 40. I already had the first book at home. I was only going to buy the set because even though I had the first one, it was still a better deal.
I ended up buying the second book, which was about $ 10 or so (I had gotten the first one at a Borders, Pre-​Liquidation for $ 6-​$ 7).
I do have to commend B&N for making it easy to find what I was looking for.
I don’t think the cashier acknowledged me at all.
I would give this place 2 stars, but I have a friend who works here, and he’s really cool– And I’m sure he’d be a great employee for anyone to speak with, so I’m giving 3.

Come in, read a book, whatever. An easy atmosphere in this place.