Hollywood Dogs Grooming Spa

Takes all day for what should take 3 – 4 hours. Dogs are ridiculously thirsty when picked up.

Don’t consider taking your dog here!
We have been unhappy with our dogs’ cuts and the lack of customer service at Hollywood. They have been very argumentative when any issues arise and have needed to keep the dogs for a very long time (7+ hours in one case).
We had suspicions our dogs were being sedated in some way (accounting for the very long time required to leave them there), and we later had a friend tell us one of the workers admitted to her that they DRUG THE DOGS to make it easier to groom them.

STAY AWAY! STAY FAR FAR FAR AWAY! IS ANYONE EVEN TRAINED/​EDUCATED ?My dog looked UNRECOGNIZABLE!!! After 3 weeks of growth he STILL looks like a TERRIER… MY DOG IS A SHIH-​TZU! The groomer cut his ears off high and short and the CUT her tailll! WHO DOES THAT? Do you have any CONCEPT of a dogs breed and hair characteristics? The hair on top of his head ranges from a quarter inch to over an Inch!!! And I don’t mean gradually either! Who would totally change the look of a dog’s breed??? Besides the worst cut my dog has had in 7 years! It looks as if someone BLIND took KINDERGARTEN SCISSORS and cut him WHILE he was performing in CIRQUE DU SOLEIL!!! WHAT THE HELL?
There
words…we really tried here… for the past year it has been constant issues with Gails business. One of our dogs was cut WAY TOO close .and it took a trip to the vet to get her comfortable! There has NOT been ONE time our dog has been cut well or cut right at this business. Yes, we have said USE SCISSORS! (as his hair lays down if razored and you can’t use a form either)
I will go out of my way to ensure people are informed about the LACK OF ABILITY and training, and disregard for customer satisfaction. We always give exact instructions every time, plus it’s written on a card. As an owner Gail is responsible for who is hired and their training… or in this case, LACK OF TRAINING! IT’S SO BAD THERE IS NO WAY IT. WAS DONE BY SOMEONE OVER THE AGE OF 3… THEY.
1. CAN NOT FOLLOW INSTRUCTIONS!
2. HAVE NO KNOWLEDGE OF DOG BREEDS/​CHARACTERISTICS!
3. DO NOT CARE ABOUT REPEAT CUSTOMERS OR CUSTOMER SATISFACTION!
4. HAVE LITTLE/​NO TRAINING GROOMING DOGS!
How can you trust a business that won’t get even the basics right???
I would be embarrassed to call myself a grooming business if I were you. If my dog was human, I know he would need therapy and I could sue for mental anguish!!! I should sue for ours!