Indy Hyundai

We brought in our Tiburon to have the timing belt and emergency brake cable replaced. We dropped it off Monday night for a 9:00 Tuesday appointment. When we called at 10:30 to check the progress they hadn’t looked at it yet. At 4:30 they said there was a «big problem» they didn’t do anything because there was no key for the locking lug nut so they couldn’t get the tire off to access the belts. Magically on Wednesday the mechanic found his key for the lug nut. So they replaced the belt. But they didn’t mention they didn’t the brake cable was a special order part and they wouldn’t have it for 3 – 5 days. They couldn’t tell us that Monday when we made the appointment? They charged almost $ 600 to replace two belts. Don’t take your car here.

I took my 2013 Hyundai Elantra to Bob Rohrman Hyundai in Indy after moving from the Northside (went to Butler Hyundai prior). I needed to have my brakes checked out because they’ve been grinding (metal on metal contact sound) and needed the factory recommended maintenance performed.
I called a week earlier to confirm my appointment and when I took my car in Today they said I wasn’t on their schedule. Nonetheless they still serviced my car but only completed a basic oil change and didn’t complete a multi-​point inspection like Butler Hyundai does. However they informed me my brake pads were aftermarket and my rotors needed replaced. I bought my car brand new from Hyundai and it has only been serviced by Hyundai. I informed them of this and they continued to say they were aftermarket therefore it was not a defect of the Hyundai brakes and I would need to pay $ 400 for brakes and rotors replaced. I know the rotors don’t need replaced and if anything they could be turned down first.
They were quick to get my car done considering i wasn’t on their schedule however I felt like they were trying to take advantage of me. Honestly, if you want your Hyundai serviced the right way and by honest people just go to Butler Hyundai. I will not be returning to Indy Hyundai.

The sales staff here is very helpful. The facility is extremely clean too, and they have a nice selection of new, certified, and used vehicles on the lot in various price points. Cars that come in on a trade and in bad condition are sent to auction, not sold to suckers that either don’t know any better or can’t afford better. Bob Rohrman doesn’t sell crap. I unintentionally got a behind-​the-​scenes tour of the entire place when the car I wanted to see couldn’t be found (it was moved to Lafayette) and the salesman invited me to come help him look for it. Nice waiting area if your car’s getting repaired too.
They used to have a cat that lived at the lot, which was really cute… a car lot cat. They let him sleep in the lobby at night.