McDonald’s

While this used to be a great location it has really declined in customer service to the point of embarrassment.
You also need to wash out for the overnight crew that pulls th old «cash only» skimming scam! This has happened on several occasions to me at this location the most recent this morning at 3:45 am (12-​18-​2015).
When I pulled up to the drive thru window I was informed that they were taking cash only orders. I placed my order and nothing appeared on the drive thru monitor confirmation screen. Then when I pulled to the window the lady totaled my order on her iPhone calculator and gave me my change no from the register but from a cup!
When I asked for a receipt she said there is no receipt because they are doing cash only orders because their credit card machine was don. I said I ain’t using a credit card and wants a receipt for the cash I paid with. She said it wasn’t possible and walked away.
A second lady came to the window to hand me my order and I repeated my request for a receipt and was given the same speech that the credit card system was currently down and no recipes old b given and they only can accept cash.
This is such a blatant skimming scam ripping off the business it was pathetic also this seems to happen regularly on this over night shift.
The food and service are very hit and miss at this location, also the traffic flow has been crippled due to the blocking off of one of the exits onto 96^th St for some odd reason.

Being that this is McDonald’s the food is generally consistent regardless of where you go. That’s been my experience at least. So this is based almost solely on customer service. It was pretty bad. I went to the drive thru and the male voice that came through the speaker said, «Can I help you?» I had flashbacks of my older brother saying that same thing to me when I bothered him when we were kids. No «Welcome to McDonald’s», no «Would you like to try our new (insert random diabetes inducing item)?», no «My name is „so & so“ how can I help you today?» I stated the meal number I wanted and he had a very efficient way of asking what I wanted to drink. He literally said, «Drink?» Hmmm… ok then. He appeared to really not like his job. Or maybe he was having a bad day. In any case, the same quality of service continued when I pulled up to pick up my food. He literally handed me my food and drink and with his back turned to me gave me a half assed, ‘Have a nice day.” Then the drive thru window closed shut. Well then. Uhhhh… you too.
Also, this was an unusually long wait for a McDonald’s drive thru. McDonald’s drive thru’s are normally really quick. This was the first time I had seen a McD’s tell someone to pull forward and wait. Apparently, after reading other reviews for this place, this is a normal occurrence here. Wait, I get it… this McDonald’s makes every order fresh. No, seriously… maybe they do? Ok, stop laughing now.

I found this unique little restaurant a couple of weeks ago and decided to give it a try. It looked a little flamboyant from the outside, a humongous oddly shaped «M» in a bright yellow with red backdrop — I thought to myself this looks more like a gas station than a restaurant but I went inside anyway.
There was no sign that said «please wait to be seated.» After 10 minutes of waiting for my server I went to the front of the restaurant to complain to a manager. I didn’t find a manager but a person who didn’t give me a chance to speak just said «what would you like to order?» I figured I’d cut my losses and not complain about my server never showing up so I ordered the 1^st thing on the menu, literally, I ordered a «#1.»
I was blown away by how quick they got it to me — it’s like they had already made a bunch of «#1“s in anticipation for a lot of folks. I took my meal served on a lunchroom tray back to my table only to find someone else sitting at my table. Again, I cut my losses and just sat at another table.
I finally sit down to enjoy my meal and it was a lovely surprise. The #1 was like a club sandwich with burger buns instead of sliced bread and hamburger instead of turkey/​ham — very new age indeed. It had a sauce that tasted similar to thousand island dressing and also very finely sliced onions that must have taken forever to slice — my compliments to the chef.
All things considered, it’s good to try new things and be adventurous — I’m glad I did and was. I recommend if anyone happens to be in the area to give this little place a try — it’s a unique experience.

Clean, very fast service, eating area was much nicer than expected, and nicer than some non-​fast food places I’ve been. Food was as expected, which is not fine dining. Pleasant place to sit and have breakfast.

Very fancy branch. Has a lounge and a fireplace.

Worst McDonalds Ever! Not kidding every time I am asked to pull forward and I don’t even ask for special orders

Quickest service McD I’ve ever seen. I eat lunch here regularly. However they are still working on the parking lot so traffic around the building is a pain unless you are doing the drivethru lane — its pretty good.

This is the worst McDonald’s I’ve ever visited. We ordered the mushroom angus burger, gourmet 3 piece chicken pieces, large coke & large order of fries… All the food was cold. Should have brought it back to the manager and complained, but we wanted to eat and get out of there. Wonder if it had to do with it being a
a Sunday, around 7pm.

Like many McDonalds, this one was redecorated to have an upscale décor when they got a McCafe, however it’s literally falling down from the ceiling. While they don’t have flies like most McDonalds in town, a one star offense, they do manage to screw up about 50% of our orders. The latest was a missing cheesburger and no straw for my daughters happy meal. This is one of the highest volum McDonalds in Indy and they just do a terrible job with quality standards.