Petco

I have three rescue rats from this Petco. This means they were animals surrendered to Petco by people who could no longer care for them. Charlie is a bit overweight, and Binky has a heart defect. But they basically have a special table for these animals and you get them in return fr a small donation to help other animals in need. We have made friends with a specific staff member who is honest when she doesn’t know an answer and very helpful.

I’m really torn on this review. Here’s my take on Petco.
If you KNOW what you need, they’ve likely got it. Nice sized store, good variety of merchandise, and it’s clean.
But if you need advise, don’t ask the employees, especially if you keep herps. (reptiles and amphibians). Although they sell these, more than once I’ve seen employees giving absolutely wrong advice on the care of animals.
To be fair. I think they’re OK with dogs and cats, and small rodents. Other than that, steer clear for advice.

DO NOT TAKE YOUR ANIMAL THERE FOR GROOMING! They are mean and nasty and they will strike and sit on your dog and are very abusive in general. How do I know this you may ask? Because my wife worked for them in the past as a dog bather. The staff treat their employees like crap even worse than the walmart that is next door! Now that is saying alot! All the locations are the same way. I am surprised that the groomers do not have scars from dog bites!

I love petco. The products are good and so are the employees. They always steer me the right way.

On my way home from hiking in Delphi… I stopped at the Petco near my home to get my furry family some Wellness cat food. While I was in the store, 5… yes 5… employees were trying to re-​capture a bird that had gotten loose.
My observations: these knitwits had no business working in a place that had live animals. No wonder the poor bird got loose. THEN, in what universe did these knitwits ever think that by throwing a plastic football up at the bird — who at this point was perched on the rafters — that the bird would say: «Okay people… I’m coming down now.» Had they actually hit the bird with the football, they could have 1) knocked it down and it would have died after falling 50 feet onto the cement floor, 2) be killed on impact with the object, 3) died of a heart attack (birds are fragile!), or 4) frightened the poor thing into flying outside once the automatic doors opened.
As I’m witnessing this mayhem… I’m holding a 20 pound bag of cat food for over 10 minutes in line, because of course, it takes 5 incompetent Petco employees to terrorize this bird… and only one employee can ring up the line of customers.
I will never shop at this Petco again and I’m seriously considering contacting corporate to fill them in on their incompetent employees at this location. Shocking…