The Perfect Stitch

Went tonight looking for my wedding dress. The lady at the desk was very nice and helpful. But they only have less than 100 dresses. I am a plus size bride so there was only 2 dresses in my size. Kinda felt like a waste of time making the drive there. If you are under a size 10 you will be fine.
They are also a full service bridal shop so they do alteration on any dress. You don’t have to buy it there to get it altered. Trust me the lady told me a half a dozen times.

I didn’t have a great experience with the Perfect Stitch. It started off ok, but didn’t end well for me. I went in to meet with Melissa for a dress that was initially «too small». I had gained a little weight since purchasing the dress and was worried I wouldn’t lose the weight so I went in to see about getting it taken out. My first impression with Melissa was was a bit cocky and didn’t have that great of an attitude. She came into the fitting room and begin trying to zip my dress and said «I can’t zip this» and just had this look on her face. Clearly I knew the dress couldn’t fit but she is in the bridal alterations business, she may want to be a little more sensitive towards brides. I chalked it up and just explained the situation and figured that is just her personality. Fast forward she ended up warming up a little and becoming nicer. I ended up getting the dress taken out but warned both Her and Her assistant that I plan on losing weight and if I do will they be able to take the dress in. They reassured me that it wouldnt be a problem. I went to my 2^nd fitting where she had taken the dress out and noticed the seams on the side where very noticeable and looked as if the dress was taken out. I mentioned it and they reassured me it will be pressed and will look better. I came back to my final fitting 10 pounds lighter! I lost 2 inches from my waist. I’m already a small person and went from a size 6 back to my normal size 4 which is where I was when I purchased the dress a year in advance. I was very proud of myself. Her assistant Tried to convince me that the dress still fit perfect. I told her I didn’t feel it fit well and that even though it was my decision to lose weight I would now like to pay to have the dress taken back in. She kept saying it fits perfectly. I advised her that I lost 2 inches and also reminded her that at my last appointment I told them I planned on losing some weight and they said it would be no problem to take it in. (Taken it out was just a precautionary thing for me). She still tried to convince me it fit perfectly and that I don’t need it taken in. I requested to speak to Melissa, the seamstress. She said she was too busy. I feel the seamstress should have gotten involved at that point once she realized I wasn’t happy with the fit. Melissa never came to see me at my LAST fitting. I think that should be customary for the actual seamstress to come and make sure it fits well. Long story short I ended up leaving taking their advice that the dress fit well. I got home and I still felt uneasy so I tried it on for my then Fiancé. He didn’t like it at all and said to take it back to have it taken in no matter what the cost. It’s. Mermaid dress for heavens sake, it’s supposed to be tight not loose. The next morning I called and spoke to the assistant and explained my situation about not feeling good about the fit and I would like to pay to have it taken in. Their attitudes were very rude and snippy. Melissa finally got on the phone acting high and mighty saying the dress fit perfect when I left. Lady, you didn’t even come see me to see if it fit well. Even when I asked to speak to you. That is bad business. I spent about $ 500 with them ordering my bridal accessories, getting my daughters flower girl dress hemmed, etc. and you send me away with a poorly fitting dress? And then you don’t even have the courtesy to come check with me THE CUSTOMER once I express displeasure? A blind man could see the dress didn’t fit well. They finally said to bring it back to get taken in but the fact that their attitudes were so bad I didn’t want to do business with them anymore. The attitudes is what frustrated me the most. They didn’t deserve anymore of my business or money. Melissa, needs to have several seats and learn to listen to her customers needs and wants. She doesn’t have a great attitude and honestly that’s what bothered me the most. If I would have called and she was pleasant about everything vs. rude I wouldnt be so displeased. It wasn’t like I was asking her to take it in for free. I was willing to pay whatever the amount for it. It was the fact that she had a snippy attitude. I don’t think her work is all that great in all actuality. I wouldn’t say she’s the best in Indy. She thinks a little too highly of her work and its not all that. I ended up taking my dress to Yong’s alterations and explained the situation and she agreed that the dress didn’t fit well at all. She took my dress in for $ 85 bucks and had it ready within 1 day. Perfect customer service. Great attitude and showed a willingness to help. The last thing a bride needs to deal with is a cocky lady with a bad attitude since we already have enough stress our plate so I wouldn’t recommend the Perfect Stitch, ain’t nothing «Perfect» about them.

Sharing this because I had no idea it existed before today, but I just bought the most beautiful dress at The Perfect Stitch in Wanamaker! I am so excited. After trying in 13 dresses at David’s Bridal yesterday, I fell in love with the first dress I tried on at Perfect Stitch! And, believe me, it was not due to lack of selection. I was so surprised at the amount of dresses to choose from… ALL at reasonable prices. I have 5 still unmarried daughters… The Perfect Stitch will be our first stop when wedding dress shopping in the future!

Perfect Stitch has fantastic customer service! They were exact in their measurements and extremely timely with the alterations! I would highly recommend this place!

I had a wonderful experience with the staff at The Perfect Stitch. I dealt primarily with Tanya, but Melissa was great as well. My wedding dress fit like a glove on my wedding day. I went to 3 – 4 fittings until my dress fit perfectly and they did an amazing job with the alterations. Would recommend to anyone. Well worth the price paid because a had a lot of fabric taken off of my dress, as well as taken in.

I was extremely disappointed in my dealings with The Perfect Stitch. Initially Melissa very friendly and claimed to have a world of experience so I decided after talking with different seamstresses that she would be a good fit. When I went for my «final fitting,» 5 months after dropping the dress off, it hadn’t been worked on at all and she had completely forgotten about it and everything we discussed. I tried to be understanding and we decided to have her get to work and I would come back soon to try it on once the alterations had been made. When I came back I was upset to find that it had been altered to be way too small, and the hem was taken up so far that you could see my feet. To take the dress in she sowed a a seam down the middle of the back of the dress as opposed to taking it on on each side near the seams. Part of the lining was bunched and sewed up into the side of the dress creating a large bulge on my left hip and the top was uneven across the bust. My dress was such a horrible mess that I had to go buy a new dress just 1 week before my wedding. They took no responsibility and were completely unwilling to even reimburse the costs for the alterations.
I have seen both extremely positive reviews and ones that seem to tell a tale similar to mine. I caution you to be careful and thoughtful when making your choice on who does alterations to such an expensive gown for such a big day. I would under no circumstances recommend The Perfect Stitch based on my unfortunate experience.

I had simple alterations made to my wedding dress, and Melissa and Susan did a first-​class job. They didn’t try to convince me to do unnecessary alterations, and they were professional and timely. I got tons of compliments on my dress, and the ladies at Perfect Stitch helped to make that happen. If you’re looking for quality alterations and good customer service, I highly recommend Melissa and Susan.