The therapist and office staff where great! Very helpful and professional. Thank you!
Jake B.
Place rating: 1 Hoffman Estates, IL
The receptionists are cold and snippy. They are very very rude and don’t give you the time of day.
Pete O.
Place rating: 5 Barrington, IL
I found the Doctors and administrative staff to be very friendly and efficient. I would highly recommend Dr. Rachman and Dr. Lendvay they both care deeply about their patients well being and overall health/happiness. The receptionist is hilarious!!!
Jenny N.
Place rating: 1 Palatine, IL
If you are looking for a new doctor, I would NEVER recommend going to Proactive Behavioral Services. The receptionists are all very rude, and numerous times I saw them laughing at the patients. They staff are very inefficient when it comes to returning their patients calls. Many times I would have to wait 5 – 6 days to hear back from the doctor that I was seeing at the time or the nurse. Dr. Rachman was more interested in dishing out samples of psychotropic drugs from the pharmaceutical companies than actually taking any interest in the overall well being of his patients. His professional conduct was very rude and unprofessional in the one emergency situation that I experienced. He returned a call from the office’s crisis line after about 2 hours of waiting. I was screamed at and hung up on, being told that«he was on the train and was too busy to help me». There was never a sense of urgency or wanting to help the patients. This office will gladly charge you or your insurance company a lot of money, but as far as caring for their patients goes, it was a total joke and a complete nightmare!!!