Bed Bath & Beyond

I rarely visit Bed Bath & Beyond because of their coupon. Who hoards coupons? I don’t and when I look for them on line you have to provide your email address so they can send you one. How is sending me a coupon help me when I am in front of the counter ready to pay. Then they send you online coupons that can only be used online. So again I’m in the store without a damn coupon as I watch all the hoarders with a pile of them.
As I’m standing in front of the cashier I’m venting and she ignores me the whole entire time. Then as I’m grabbing my bag she gives me a printed hand cut piece of paper of how I can get a coupon on line. I am a physical person in your store wanting to benefit from the mass coupons you mail out. How is you giving me instructions on how to get an online coupon for one day help me when I am there TODAY??? Irritating! So you spent company resources (computer, printer, paper, staff) paid someone to print the instructions for the online coupon, then someone to cut them out with scissors. Oh but we cannot offer customer service to our customers because if you even bring up «coupon» you are invisible and they are just going to ring you up and have you pay full price.
This whole thing needs to change! Especially after you sell my email address and inconvenience me more with junk mail everyday.
Such a classy company!

This store is great and the manager is super great. I was looking for a table cover and he helped me a lot by checking and calling other stores to make sure they have the item I ‘m looking for. It showed they have it on system but when he called we figure out it is not valid so I ordered it online instead. The other employees are nice too.

Went in to buy a broom and a silicone loaf pan. Walked in and two employees were standing at the entrance. They didn’t greet me until I asked a question.
I found the brooms in the cleaning section quickly and was disappointed to find only two indoor brooms to choose from. And one was up high where I couldn’t reach it without assistance. Couldn’t find an employee to save my life. So I went for the cheaper one that I could reach.
The loaf pan I had to find myself, and it was way down low where I had a hard time spotting it. Again, couldn’t find anyone to help me until after I found it already. The staff are actually very knowledgeable about where everything is,… if you can find one.
I went to pay, and the lady in front of me paid in cash but the register was out of change. It took FOREVER to get someone to bring her some change. Thankfully, the registers were plentiful and I went to a different line. Will obviously be back, since they are like the only place with a zillion home gadgets, and I have a billion coupons, but this trip wasn’t the best I’ve had there.

This rating is based on one experience… but it’s a bad one!
I had a lot of money on a gift card, a good $ 200. So I went to buy a few things. I only spent about $ 20 but the cashier scanned my card and told me it only had $ 2 on it and tossed it right in the trash!
I was hesitant because the cashier was so sure of herself but I said that I had $ 200 on it and she just insisted I was wrong and she was right and told me to call the customer service number on the card to figure it out.
Then she rudely started to ignore me and started checking out the woman behind me.
Thank g-​d I checked the receipt she gave me, and it showed I indeed did have a $ 200 balance left on my card!
She looked and said ‘oh I guess I hit an incorrect button.’ Ya, you think?!
It was very wrong of her to blame me right away and be so insistent it was me and not her. And this was a big mistake… so much money she could have lost me…
Will definitely be watching out for her and others like her. My fellow Unilocalers, don’t let these cashiers push you around!

I’d been looking for an attachment for my Kitchen Aid mixer for awhile but everyone was out of them (of course it was the holiday season). When I inquired with one of the sales staff (I’m sorry I don’t remember his name) about the item, he checked stock in the back but unfortunately, they were completely out. He informed me that I could order it online and have it shipped to my house. Not only did he go ahead and order it for me, I got to use their standard coupon on the item so I was able to get it relatively inexpensively. I received my attachment much sooner than expected.
I shop at this location periodically and have never had a problem. They have such an extensive array of merchandise and I always end up finding things I just have to have that I hadn’t thought of before !

They don’t gift wrap wedding gifts here. I was told by several personnel that it was free but the cashier said «actually it’s self service.» After much ruckus they sent the bridal registry girl to the gift wrap counter.
Good thing, I can’t wrap to save myself!

I love Bed, Bath and Beyond in general as a chain, as they have always given me great service and the employees are usually very helpful. Once in awhile, you might meet a bad egg, but just keep going and ask the next employee you see and you’ll likely find what you need. The set up can be a bit overwhelming because they pile things high to the ceiling, but it does help in that it allows me to focus on just one section at a time. It’s very organized and sometimes I like to just browse around and see what’s available.
The other great thing is that they honor their 20% coupons regardless of their expiration date.

+ Huge selection of products
+ Helpful employees
+ Good prices (for most items)
+ Clearance sections
— Many items do not have a price tag
— Main isles are too narrow and don’t allow for more than a shopping cart, causing traffic jams
— Employees are hard to spot since they mostly wear normal clothing
I haven’t been to a Bed Bath & Beyond in a long time, and after visiting this location, my love for the store has returned. It has pretty much every product you can think of if you need to furnish your home. Obviously bed and bath products, but lots of other things as well.
My complaints are pretty minor, but I figure I’d mention them anyway. Many of the items in the store do not have a price tag. I have to look through several boxes/​items to find one that does have a price tag. I’m not sure if this store has those automated «price checkers», but if not, I would recommend one. Finding an employee in the store is tough since they are wearing normal clothes, but with a name tag. Once I did find one, they were very helpful.
The main walkways in the store are surprisingly narrow. Weird complaint, but usually stores will have enough space for 2 shopping carts. This location (I’m assuming others as well) has space for one and possibly a person can squeeze by walking sideways. Lots of traffic jams and people having to back out all the time.

Around 11:45 ½/​16 at the aisle met a little tall male employee suddenly came
Greeting tone like a fighting female employees are all good, hello?

Service was nice but I expected more selection but it is only one floor. Overall good experience. I shopped here with my friend for secret santa. We got a mug with chocolate and a speaker with a mini disco ball in it.

I get lost wandering the merchandise shelves and end up buying way more than I need of travel sized products. I never understand how people can make a purchase without one of the 20%-off or $ 5-​off coupons they get in the mail. Why else would you shop here?! Random tip — you CAN combine coupons!
And, one time, I did however come unprepared once on a whim and signed up for the text messages to get the discount. At first it was very efficient but then the messages started coming fast and furious so I had to cancel my subscription so it’s not recommended.

I like BB&B because the prices aren’t that high and they have some pretty cool stuff. The employees are nice and will say hello when walking by you which is nice because that gives you the opportunity to ask a question.
I really love how BB&B has just about everything from nice pictures to specialty items like chocolate covered potato chips to wine and George Foreman grills. It can be a maze if you never been in before so you may have to ask how to get out of there.
There are usually a lot of people here and the lines can be a little busy so just be patient. Also this is a great place to get gifts for your love ones or just anyone.

My wife and I made the mistake of showing up at bed bath and beyond at 8 AM ready to go shopping. We could clearly see the store was not open but there was no signage on the front telling us what time it opened. There was a man walking towards the store and we asked him if he knew what time the store opened, he promptly replied 9 AM but told us he would be happy to have us come in the store and do any shopping that we needed to do. His name Rob and he told us he was the store manager and walked by us a few times to ask if we had any questions about any items. We had no intention of spending that much time in the store but with no one there we thought we would take advantage of it and ended up leaving about $ 850 later. What a great experience, what a great manager and what a great store.

Never knew bed bath and beyond could look soo good and amazing wow! This one is super super huge it seems to me. I feel like they have more things than many other Bed Bath and Beyonds that I have been to.
Since my aunt has moved to the OC I was helping her pick up some things for the new home and we decided to go to Bed Bath and Beyond to start our adventure. We bought so many things from there it is kind of crazy but it is also good that we got so many things from here. That just means we don’t have to go to other places also.
Don’t worry about parking here in Irvine, every parking lot is super gigantic so you don’t really have to worry about finding a spot. If you are looking for bed linens, curtains, bath essentials, kitchen equipment or anything like this you should go here.
Also they have 20% off one item sometimes in the newspaper or sent by mail. You can also text them and start receiving coupons through your phone.

I love bed, bath and beyond for several reasons! The free coupons they have readily available to you are awesome, and you can use several of the coupons during one purchase plus their coupons never expire. They definitely have a great variety of products and their products are affordable! The store is clean, the staff are friendly, they also carry fair trade items, which is always a plus in my book!
The last time I was in one of their store locations, I was able to give some of my coupons to the customer who was ahead of me, since they had forgotten theirs!
Of course, I will return. it’s a great place to shop and they have a great variety of products!

This Bed Bath and Beyond is a location with lots of potential. It is located in the Irvine Market Place; the store is a very good size; and the parking lot is huge.
My shopping experience was average to say the least.
The customer service here is excellent… this is their saving grace.
The issue is that they don’t keep their shelves properly stocked. I came in looking for a juicer and it appeared that they were out of stock.
After asking when they would get more in… the employee learned that they had EIGHT of the juicers somewhere in the store, but he didn’t know where they were at.
The upside is they he thoroughly searched the store and found the juicers. He even gave me feedback on the model that he uses at home.
The above mentioned situation had occurred twice during the same shopping trip.
It may not seem like a big deal to most, but I ended up staying at this store longer because I had to wait while they searched for product. They need to stay on top of their inventory and stocking the shelves.

I came to Bed Bath & Beyond to return a gift I bought just so I could get 20% since I didn’t have the coupon when I purchased the gift. It irks me that retailer in this day in age will not give you the discount at the register when a coupon is mass mailed to every house in the area. However, I won’t dock stars on this location because of the bad policies of its parent corporation or of the behavior of another location. On the flipside, their guest services team took care of me right away and even explained to me that next time I didn’t need to bring back the gift, just the receipt and the coupon.

A very complete and organized store. Truly a great go-​to place for anything bedroom, kitchen or bathroom related.
Shower curtains, pillows, towels, linens, beauty supplies, toiletries, kitchen gadgets, pots & pans, china and framed art are just some of the stuff you can find here. I walked up to the cash register with some shampoo, a broiling pan and a porcelain butter dish.
Unfortunately the pan didn’t have a bar code sticker on the bottom and, even though the price sticker clearly stated the cost, the checker was unable to ring me up. It took a couple of phone calls to staff to bring a different pan up to the check out area so the transaction could be completed. Clearly this is a downfall of modern technology when I have to wait for 6 minutes, absorbing the glares of the customers in line behind me, because a cashier is rendered impotent to punch in the price because we live in a bar code dependent society. In other words — check to make sure all your items have a bar code before you go up to the cashier!

pros and cons
Pros.
1. A wide variety of household items
2. They have a lot of coupons
cons.
1. Some items can be expensive
I enjoy coming to Bed Bath and Beyond becuase they have a good selection of household items such as pillows, bedsheets, curtains, plates, bowls, cups, etc. some of their designs are creative such as pillows with USA flags on them. usually they will give out coupons in the mail which is nice as wel since the prices are usually a tad bit high on some items.

I was here during the CRAZY Black Friday-​Cyber Monday weekend! :)
This store has an amazing manager Candice (I believe her name is.) She was out in the front making sure everyone was served in a timely manner and had a smile on her face. She really took care of us and made sure that the customers were taking care of. I honestly bought over $ 200 worth of merchandise in under 20 minutes and that is because I had to order something and have it shipped! One of the BEST store I have ever experienced!