Kaufman Avrum A, DO

I took my mother to Dr. Kaufman and he was very patient and helpful, giving a recommendation for her problem and then following through with a referral to help her get treated. I was impressed with his kindness and willingness to explain what needed to be done. His office staff is very efficient and helpful. We had a great experience, and I highly recommend this doctor.

WORST «DR» EVER GIVEN THE PRIVILEGE TO PRACTICE MEDICINE. In fact, probably one of the worst human beings I have ever I countered. Insensitive is not even the word for these monsters who are suppose to be there to help others with their health. My primary recommended me to lovely Kaufman. I have been suffering from pancreatitis for months. My pancreas shows up on labs as extremely inflamed and has been causing me such severe pain and exhaustion that it takes everything I have to get out of bed and go to work because I have to, and that’s all I can handle to so in a day. I hardly get through a shift though. I drag myself to his office, where I wait in the waiting room for close to 45 minutes because I can hear the receptionist say my appointment has been double booked. I’m in tears at this point because the pain has gotten so bad I just need to go home. I finally get called back to the exam room where I wait another 15 minutes. So I exit and ask the receptionist for my copay back. With such inappropriate rudeness and aggression she replies that the «Dr.» Is right there on the computer looking at my charts and will be in shortly to see me. I point out how I’ve waited for an hour and I need to go at this point because I’m in too much pain to be out of bed she replies, «sometimes people wait». I collect my copay back and leave, then realizing it took me months to get my appointment and I didn’t want the thing to rupture and leave me worse off, so I returned to see the person I was hoping could help me. He has me wait another 10 minutes then comes rushing in, yelling at me that I need to calm down. I was already sitting there calmly, just crying from pain and just looked at him with confusion and told him he needs to calm down. He sees me for only 10 minutes, touches my belly, and goes on to tell me about his daughters acne problems…? He sends me to get labs which turned out to be unnecessary to my problem and left me with a $ 1000 bill which offered no answer nor solution. I finally found another doctor to see, turns out it’s my birth control that my pancreas can’t digest. Simple solution, but if Kaufman offered up that how would he be able to make so much extra money doing nothing but being rude?
THIS GUY IS A JOKE
AVOID HIM AT ALL COSTS
YOUR HEALTH MATTERS

The girl in the front was initially kind. Dr. Kaufman was just okay. I came in for what I thought was a sinus infection and he didn’t elaborate on what was going on in my nose. He didn’t explain the cause, he was short, and seemed rushed. The front girl then called me the next day or so and gave me a quote for his cost of surgery but that it didn’t include the cost of facility that I would have to call a facility myself and ask for the quote. I fount that strange and she said that’s how they work. She said she needed a date before she can get quotes but I wasn’t going to give a date unless I knew the cost so I gave her an approximate date. With attitude, she said she would call facilities for me and return my call but that never happened.

He came to the room and told me he had things to do so I should make another appointment for tomorrow. Worse doctor I ever went to he was not knowledgable, rude and unproffesional. Never have I ever hated a doctor so much. Do yourself a favor and find a doctor that cares and not one that rather be out playing golf than in the office.

After suffering from Sinus infections for a year, I finally threw my hands up in the air and made an appointment with Dr Kaufman (family recommendation). I went in, he ordered a CT, and found that it was all kinds of nasty up in there. So off to surgery I went. Here I am, 4 months later with my first cold since. Perfect! My congestion has been minimal, I’m able to properly clear my sinuses with nose blowing and sinus flushing. Best decision I made!
I found Dr Kaufman to be straightforward and informative. He really went in depth to explain the entire procedure (my husband was put off by how descriptive it was :)). When I returned for 1 week followup, Dr could see that I was nervous about him sticking metal instruments up my nose to pull out the splints. He told me not worry then he was in and out in 10 seconds, total both sides. Dr was professional but kind. I’m there for him to fix me, not be besties!
I will defintly refer people to him!

Dr. Kaufman is OK… his staff is incredibly insensitive. I called to see about my MRI results and the girl on the phone was like,“yah, they’re here, but you’re gonna have to wait for the dr to get in touch with u.” And I said,“ok, but you know, this is stressful. If you have them, can you see if he can look at them today??” All she said was «nope. You’ll probably hear from us tomorrow.» You’d think that the staff would get some sensitivity training seeing as how they work in an ENT’s office. Nothing like having your vital information in the hands of someone who could simply care less.

STAY AWAY!!!
I saw Dr. Kaufman because i have trouble with my ears when I fly. Dr. Kaufman told me he was going to put TINY, FLEXIBLE, ear tubes in my ears for my upcoming long flight. He was going to use these TINY ones because I told him that several years ago I’d had a bit of trouble with ear tubes. He said the tiny ones would fall out in 3 or so months, and were easy to remove in the office if I wanted them out sooner.
I had the procedure done under sedation at a surgie center. I woke up hurting and completely blocked with massive pressure and hearing my heartbeat from the inside out! Dr. Kaufman did not return ANY of my calls! After many calls and lots of arguing, I finally got an appointment. Dr. Kaufman was condescending and said he’d take the tubes out in his office the following day.
Thank God I sought a SECOND OPINION. Dr. Kaufman had used the LARGEST AND most PERMENENT ear tube and PLACED THEM INCORRECTLY so that I now have a hearing loss and a constant high pitched ringing in my ear.
My new and highly skilled ENT had to remove them surgically and delicately and then my ear drum needed to be patched. My new surgeon was shocked at Kaufmann’s shoddy work.
My new ENT wasn’t able to get a response from Dr. KAUFMAN for 2 weeks in spite of multiple faxes and personal calls from her and her office staff!
This guy should NOT be in practice! Don’t go to him, and DO NOT allow him to perform any type of surgery on a loved one.

Just a quick update! I recovered very well with no problems at all! I still snore, but my breathing through my nose is much better and is better when I have allergies. Still recommend Dr K!

Dr kaufman took a conservative approach to my eustachian tube dysfunction. He is a mentor to students looking to go into medicine, a pre-​med student was «shadowing» him during my exam.

After a concussion my doctor noticed a small growth which he thought was nothing and referred me to Dr. Kaufman. I went and saw him at the Ladera Ranch office. The staff was extremely friendly and it was quite easy to make an appointment!
On my first appointment Dr. Kaufman took at look and my scans and said oh don’t worry about a thing it is most likely nothing but ordered a different scan just to be on the safe side. He made me feel at ease and I didn’t give the matter a second thought. Two days after the scan the office gave me a call and set an appointment to go over the results with Dr. Kaufman. Unfortunately it turned out to be a tumor in my sinus. I was alone at the appointment when I was given the news (getting this type of news is scary especially when alone) Dr. Kaufman broke it very gently! His bedside manner was outstanding! He assured me that it can be removed and all would be alright! He sat with me and spent a great deal of time going over what the next steps where and to make sure my spirits we okay before I left the office.
The surgery was a success !! Dr. Kaufman did a wonderful Job !!! The recovery was a breeze. He even called me at home twice to check up and make sure all was going smoothly.
I would recommend Dr. Kaufman to all my family and friends. The staff is friendly and accommodating. Dr. Kaufman is warm, caring and willing to spend as much time with you as necessary! (That is hard to find in a doctor today)
I plan on going back to him to fix a deviated septum. Don’t look further for another ENT.

We are really disappointed with Dr. Kaufman. Both my son and husband have seen him this year and have been let down. He saw my husband several times for his tinnitus and ordered many outside tests and never got back to him with results despite my husband’s repeated phone calls. I had to ask him in person to call my husband back when I took my son in to see him. When he called, he said there was nothing he could do and told him to take some homeopathic medicine.
It is difficutl to schedule appointments because he only works one day a week at the Ladera office. I think he is at his Irvine office only 2 days a week. What a life!
He inserted ear tubes in my son’s ears about 14 mos ago. Recently, I took my son in to find out if his ear tubes had come out (on their own) yet (so I could schedule swim lessons for him) and Dr. Kaufman first said his tympanogram tool was «in the shop» so he couldn’t tell if they were still inside or if the ear drum had healed. So why didn’t his office tell me that his tool was broken before making my appointment? Then when I asked when it would be fixed, he said it wasn’t really being fixed. It was broken and he was going to buy a new one, but hadn’t gotten around to it yet. Ugh! How unprofessional. Of course, he still billed me for this waste of time appointment… dnd then wrote me an order for a tympanogram for my son at another facility… where my husband had one of HIS useless tests. I feel like our family is getting the run around. We will be looking for a new ENT.