Acupuncture & Integrative Medical Center

I was not a believer in acupuncture until clinical methods gave me no relief to chronic stomach, sinus, back problems. I am a believer in the methods that both Drs. Chapa & Kao use and it’s amazing how the acupuncture have long term benefits. They are not pushy in ‘selling’ their products but rather listen and treat your ailments.
I’d HIGHLY recommend this type of diagnosis if clinical methods fail to treat your ailments.

Dr. Chapa is simply Amazing.
Even though I am not very familiar with Eastern Medicine and Acupuncture, I gave it a try for some chronic problems that my regular doctor has been unable to help me with.
Even though it took me over 2 weeks for my first appointment (Dr. Chapa was traveling to Korea for his annual trips for training), I am happy I went.
In one session, he was able to help me with my migraine headaches that I usually get at least 1 – 2 times a week.
In three sessions, he helped me with my stomach issues which I have had my entire life.
How does it work? I have no idea, but it works.
Dr. Chapa not only helped me, but most importantly he TAUGHT me many things about my diet that was actually hurting me.
Thank you and I appreciate you.

I visited this clinic in 2014 and would love to go back soon! Dr. Chappa helped me with my condition.

Dr. Chapa is an unprofessional provider. I was a potential new patient. I arrived 5 minutes early on 12/​23/​2014, to ensure all paperwork was signed for a 9 am appointment. At 9:20, I walked out, frustrated this practitioner had yet to even make an appearance at his own clinic. Who knows what time he finally decided to make it into work? The hypocrisy of a practitioner, who can’t make his own appointments. Yet, requires patients agree to be charged for their missed appointments. Patients have jobs and responsibilities. Their time is every bit as valuable as the inconsiderate Dr. Chapa. Taking patients for granted, is a poor business model, drives away customers, and reflects negatively on this practice.
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As follow up to Chapa’s response: I attempted to be a patient. Your failure to provide treatment, prevented that from occurring. If you claim the subject appointment was actually for 9:20, perhaps office staff should not indicate the appointment was for 9. Unless, it is office policy to intentionally waste patient’s time. Ostensibly, moving this target, after the fact, doesn’t change the dynamic. I made it very clear to your staff I was leaving @ 9:20. They asked why, and I indicated it was inexcusable for a patient to be left waiting for a no-​show provider. Prior to leaving, they apologized, said you were delayed by traffic, and offered a refreshing cup of water. Are you attempting to insinuate they apologized for you not being there, when in fact you were in the office? A nonsense, childish, response on your part. I have nothing to gain by expressing my experience with your clinic. While you have a reputation to maintain. Your response is a very transparent attempt to hold yourself harmless. Dishonesty is not a characteristic patients seek in a doctor. Further confirmation of your lack of professionalism.
My suggestions:
1. Staff has your last name. I presume a relative. She should be better trained.
2. This could have easily been resolved. Instead of taking the opportunity to create goodwill, your clinic fostered a negative opinion which is expressed to friends/​co-​workers/​internet. When you are late arriving for an appointment, staff should be quick to offer a concession like a free consultation, or treatment, to placate affected patients. You had the platform to earn patient loyalty. My insurance covers 20 treatments a year, and you lost me to the competition.

Carlos is a great doctor… he helped me lower my diabetes down to a normal range and helped me not be so scared about my western diagnosis…
I would recommend Carlos Chapa to anyone who is in need his type of experience and expertise. Most places do not take insurance, this company does. that is a big plus in my book!

I had always been curious about seeing an acupuncturist, but it wasn’t until after a coworker explained how it helped with her stomach issues, allergies, and even regulating hormones, that I decided to give it a try. Due to on-​going stomach issues that had progressed to painful daily episodes, I was willing to try anything! I debated seeing a gastroenterologist, knowing fully that there would be lots of tests and more than likely, and diagnosis of IBS and then prescription with more harmful side effects listed on the label than my original issue.
I went back to my coworker and asked if her Doctor could recommend an acupuncturist in my area and that’s when I found Dr. Carlos Chapa. I started seeing him in March of 2014 and during my first visit, he said «Give me one month and if you’re feeling better, I’ll give you one month for free.» Within one month of receiving acupuncture treatments, a special diet, and taking herbs, I started feeling so much better! I’ve been receiving acupuncture treatments for over eight months now and, with my herbal supplements, I’m able to start eating foods I had given up at the beginning of my treatment… with NO stomach issues!
I know for some people, they may be skeptical of acupuncture, but I’m proof it works. So if you’re suffering from stomach issues, allergies, hormones, weight issues, etc., please go see Dr. Carlos Chapa at the Acupuncture Integrative Medical Center in Irving or Mesquite.

Experiencing acupuncture from several acupuncturists, I have found that Dr. Chapa’s methodology of incorporating techniques used by both eastern and modern medicine to be very effective in treating the chronic pain in my shoulder/​back. The therapy wasn’t limited to just acupuncture, but included a full consultation on herbal supplements/​lifestyle modifications to bring balance to my body, and ways to enhance the therapy being received. Even after just one session with Dr. Chapa, full range of motion was restored to my shoulder without the pain that usually accompanied the motion. I would highly recommend for anyone who doesn’t like taking pain medications chronically, as this is a great, non-​invasive alternative to opioid therapy.

DOESN’T HURT! !!
Dr. Chapa is AWESOME! !!! My right hand was completely numb!!! (very very annoying) I tried going to my regular doctor, and it was taking too long to schedule my Eletromylography (not sure on the spelling/don’t care test suckered anyway) so thought I’d try AIMC out.
They were amazing! I hate going to doctors, but Dr. Chapa sincerely saved the day in my case.
And the only thing that my regular doctor was gonna do for me after I had got my results back was send me to a spinal surgeon… …BS
I HIGHLY RECOMMEND THESE GUYS!
VERY PROFESSIONAL!

If you have any doubts about whether acupuncture works, or whether Dr. Chapa is an expert in his field, it’s time to give them a rest and schedule an appointment! I sustained an injury back in August of 2013 that caused a partial dislocation of my right shoulder. I was thinking it would heal itself over the course of a few weeks, but a month came by and my shoulder was still in pain. To make matters worse, my range of motion was so limited that I couldn’t even work out and lift weights without it hurting. I began seeking treatment through massage therapy and chiropractics, but none of those options worked.
After enduring pain and lifestyle limitations for five months, I began seeing Dr. Chapa in February of 2014 for treatment of my shoulder. I was going two times every week and began to see notable improvement after a month or so. At this point, I would say I’m about 95% recovered (I can carry on just fine with daily activities; only when I try to contort my arm in weird positions do I notice any restrictions), and that says a whole lot seeing as how no one was able to do anything to even mildly improve my condition for months, prior to seeing Dr. Chapa.
One thing I’ve come to realize is that long-​standing injuries tend to take a bit more time to heal with acupuncture, so it’s important to be patient and diligent because the results will come, as mine did. I was moving apartments about a month ago and injured my lower back in the process. I saw Dr. Chapa immediately, and after one visit of acupuncture, my back was doing fine again.
If you’re having issues with acute or chronic pain, check Dr. Chapa out for relief! I know he also works with patients who suffer from stress, insomnia, allergies, and infertility; none of those apply to me much, but I feel confident that Dr. Chapa can help if you have any of those issues!

I never do this I’m so upset right now that I have to write this review, which my review and compliant are about the front office. You set up your appointment they tell you to go the website download new patient forms, done! They say your appointment is at … you show up with new patient forms, they give you 15 other pages of paperwork to fill out. I give all my insurance info cause I don’t want to pay out of pocket treatments are $ 30 each (consultation & cupping) the front office calls ins. company no one answers. At this point thirty minutes has passed now you wait additional ten minutes to see the Dr, you have now been there forty minutes. The consultation is 30 minutes, you have now been there one hour and ten minutes. (Dr. Chapa is awesome very nice soft spoken informative, knowledgeable) got a cupping treatment which was twenty plus minutes. I have now been there one hour thirty five minutes. With a acupuncture treatment to follow which I did not have time for. Did I mention I was on my one hour lunch!!! I’m not complaining about that though. So two weeks passes to meet again, no reminder call about next day appointment, but I call cause I want make sure insurance has been called and verified coverage person who answers the phone says no but they will have girl in front call and verify, no call back to inform me if that took place. I call the day of my appointment still said give them some time and they will have the DR. call back before my appointment, Did i get a call NOPE, so I go anyways hoping for the best cause I need this assistance for my body but it has not, so here I am on my lunch again sitting around additional 15 min for them to verify coverage. Finally the Dr. come in and tries to brush it off that I’m upset about them not verifying coverage and that i basically wasted my lunch break. I asked why do you have a front office admin who mind you is the Dr. mom or aunt but they have the same last name I’m pretty sure its his mom. So I asked why couldn’t they follow up two weeks ago? What is so different about today that they called then the last fourteen days? My file has been sitting up there all day next to her and she couldn’t look at it and determine everything has been resolved on here? He then recognizes me being upset and says they dropped the ball. I said that they will now have lost a customer and that i cant come back to a business like this. Dr. Chapa then even refunded my money from my first visit which i didn’t even want i wanted the service he provides. I really wish I would have also mentioned i guess business is so good that he could afford to lose a customer. I really hope my poor experience is a wake up call for better service going forward the next customer.

Dr. Carlos Chapa was a classmate of mine. I personally know that he is very knowledgable and has a unique bedside manner that keeps all patients at ease. He always looks to improve on his knowledge so he can better care for his patients. He is always pushing for newer therapies that can be helpful for all types of cases. I also know that he also uses SP which is a great company that I myself use in my own clinic, so I know he uses only high grade quality items. I would not hesitate to refer any of my friends or people over to him in his clinic in Texas as I know I can trust that they will be taken care of with the same care that I would put upon them. If you are thinking of trying out some alternative therapies, give Carlos a try and you won’t regret it!

Both my mom and I has been going to dr Chapa for a while now. I was first very skeptical about oriental medicine especially from someone who is not Asian. But dr Chapa surprised me with his wide knowledge of oriental medicine = Korean Chinese and Japanese. He care about the well being of all his patients. I felt very comfortable with him.
I had tons of problem with digestion and sleep due to years of consultant life. Dr Chapa suggested some medicine to take and acupuncture. The pills look like rabbit poop and i was like how many you want me to take? 24 a day? I thought it was non sense. But I followed it anyways since I figure it won’t hurt. But it worked!!! Digestion is better no more anti acid. My diet hasn’t changed. I can also sleep better.
My mom also seen significant results. She had allergies for years. I tell you years of shots still didn’t cure much. Her eyes were so red and puffy she couldn’t even open them. After a couple sessions she was much better. Again great experience! Very knowledgeable doctor. Thanks !

I didn’t realize what a gem Dr. Carlos is until I moved from the Dallas area and needed acupuncture.
I came in to his office last January having never experienced acupuncture (I just heard it that it worked for my wife’s friend) for allergies. I had taken OTC medications as well as prescription medicine, but it just didn’t work or if it did, it would make you tired/​groggy. My allergies would make me wake up late and come to work late, and that had to stop.
He consulted me and put me on a strict diet as well as giving me herbal medicines. He gave me the acupuncture treatment that visit (this is important: be wary of other practitioners who won’t give you treatment on the first visit), and sent me on my way.
I followed that up with weekly treatments, and as my symptoms improved, they became bi-​weekly treatments. After about 6 weeks, I was *cured* of my allergies. That is the power of acupuncture and natural medicine right here. After that point I was able to resume my normal diet and live healthily without those symptoms.
I also went a couple of times for cold/​flu. The acupuncture provided a definite improvement of symptoms and I would recover much faster than normal.
There are other practitioners in Dallas, but you won’t find someone like Dr. Carlos. There is no language barrier with him, he explains everything well, and his fees are reasonable as well.

I’ve been seeing Dr. Chapa for a year. He was my first introduction to acupuncture and was suggested by my insurance, which made him credible to me. After just a few treatments, I began to notice the positive impact on my quality of life. He is very knowledgeable, respectful, and courteous. I highly recommend Dr. Chapa!

I have not seen a medical doctor since being introduced to holistic healing through Chinese medicine 1.5 years ago. While under the care of medical doctors, I was constantly prescribed medications and was up to 5 prescriptions with continued declining health. Introduce Dr. Chapa and his extensive knowledge and education in Chinese medicine. Today I am off all prescriptions and I am healthier than I have ever been! I lost 48 lbs and still losing. Dr. Chapa has also successfully helped my friends and family.
Pampering this body is more fun than pampering the body I had last fall.
Buying clothes for this body is more fun than buying clothes for the body I had last fall.
Thank you Dr. Chapa for the new healthier me!

Dr. Chapa is one of a kind; truly amazing. He takes the time to answer your questions and explains the diagnosis and treatment thoroughly.
Dr. Chapa has been treating me for a month and so far the changes have been remarkable. The chronic stomach pain I endured for years along with gastritis have completely gone away. Also my allergies are now nonexistent!!! As if this wasn’t enough good news. by following the treatment plan at home, I have lost 10 lbs (definitely a plus).
If you are thinking about going to visit Dr. Chapa, I highly recommend that you do, you have so much to gain; a healthier and happier life!
I do recommend that you call your health insurance company before your visit so there are no surprises. Dr. Chapa does clearly explain how the insurance billing works and how much his fees are. *ask questions*

Although I didn’t have an issue with Carlos Chapa’s service, I do have an issue with his charging and billing system.
I had several visits with Carlos and paid him $ 60.00 for each visit. That amount was based on my being a referral from a colleague of his, it’s the exact amount that my friend had paid. I did not have a problem with that amount and paid him at each visit,
He asked me if I have I insurance and I told him I have a supplemental insurance to my Medicare coverage and it would probably not cover. He said «Let’s try.»
Several weeks after my last visit I got a call from his staff administrator and was told that the insurance had paid $ 116.00. I immediately thought it was a refund to me for all my visits and tho she offered a opportunity for another visit, I told her to send the check to me.
Carlos then said that my discount was pending insurance coverage and the check was due to him. I quickly reminded him that we never had that conversation, my discount was because of a referral and that my friend paid the same amount without insurance.
Another call from the administrator and I was told that the check was due to Carlos for a rebate on my «first» visit. I was horrified. My visit was $ 60.00.
I called my insurance company and I was told that Carlos had billed $ 405.00 for my first visit and they paid him $ 116.00 which was the allowance based on my coverage.
After a pretty intense conversation with Carlos he agreed to return the check to the insurance company and told me I would know his fee schedule if I had checked his website, Quite frankly, I hadn’t thought about it. I paid him what he asked for and was shocked he billed my insurance company $ 405.00.
Hopefully he will return the check and any subsequent payments he gets for the other visits I had to the insurance company.
Poor practices such as this, is one of the reasons our insurance rates are high and fooling around with Medicare is tricky business. Deanna Frazier

After relocating to Texas in 2007, I discovered what I hear most non native Texans discover about 3 – 6 months after they’ve moved to Texas… ALLERGIES!
I’ve done everything I could, from taking over the counter medications, to seeing a allergist and getting pricked with needles to pin point (pun intended) what I’m allergic to which was 20 out of the 40 allergens used to test me.
End result– Prepare to be miserable all year round since the specific allergies you’re experiencing are majority all year round in the Lone Star State or better yet when one allergy season is over the next allergen your allergic to follows. So thank you mother nature, much appreciated!
This doctor prescribed me to take one allergy pill in the am, a different allergy pill in the pm a nose spray twice a day, and eye drops as needed while committing 1 to 2 hours three times a week to receive allergy shots. (With my work schedule and running my own business=NOT HAPPENING!
I took the medication prescribed to me for about 3 months and it didn’t seem to be working on making my allergies better. It just worked on putting me on another planet where there I couldn’t function so I forgot about my allergies since I was living in a fog.
Bottom line I stopped taking all meds prescribed and thought I could just fight it on my own until I got to the point where it was allowing my allergies to take over and being miserable or being happy and feeling like I could live again.
I researched alternative ways to cure allergies and one alternative that kept showing up was acupuncture. Now the hunt was on… I searched Unilocal and found Dr. Carlos. I read all reviews (not really allergy related) but decided since he came so highly recommended on here then I would see what he could possibly do for me.
Dr. Carlos gave me tour of his office, showing me his wall of herbs spoke of how some are used to treat certain symptoms and so on and so forth. Shortly after we sat in his office and went over mine and my family’s medical history. Then he got really into depth about why I had the allergy symptoms I’ve spoke with him about and what was really going on in my body. The consultation lasted about 45 minutes and I was a bit skeptical at first since his approach is not like any other, for lack of a better term/​phrase, Americanized medicine practicing doctor would recommend me to start doing while being treated.
In order for him to help cure my allergies, I had to first eat an «Allergy Diet» which was not too much of a change for me since I eat organic and clean anyway. Not having any alcohol for 2 weeks was a bit challenging (sad to say but true). He also gave me herbal pills that I would take 3x a day for the next 2 weeks and I came in 2−3x a week for a 20 minute treatment each time.
After the first week I was a believer! I’ve haven’t felt this amazing in years and I’m not affected by my so called allergies at all. By the end of the 2^nd week I was still amazed on how awesome and unaffected by allergies I felt. After my second week I started seeing Dr. Carlos once a week and then boom… I woke up one morning with the worst allergies ever. I called Dr. Carlos and he immediately fit me in within 20 minutes (basically the time it took for me to get to his office). I for sure thought this was all a hoax but in the end it was really my fault for not strictly following his «Allergy Diet» direction (and drinking/​ok mostly drinking).
He reassured me that instead of the herbal pills he would cook me fresh herbs that I needed to drink three times a day for a week and to stop drinking any alcohol and to seriously commit. I did and from then on I was making appointments sporadically, or when ever I felt I might be getting itchy eyes. I believe it is possible to go in whenever you feel you need maintenance.
All in all, I haven’t had any feeling of allergies since then. *NOTE: I’ve first started to see Dr. Carlos I believe in August 2011 and the last time was once in November.*
He truly amazed and healed me. I’m definitely a believer and recommend him to anyone.
*NOTE: I also believe since each case is different and needs to be treated accordingly do not solely go on my treatment but speak with Dr. Carlos and definitely trust his judgment on which treatment he believes will work for you. We all need to remember, though it is our body and we know it well, he is the expert on herbal medicine and healing.*
So make an appointment and experience for your self what he can do for you!

So, I read reviews online and found out that Dr. Carlos is in my network, which was a major plus! With all the pain I’ve been having lately, I knew it was time to find someone here.
Dr. Carlos gave me a short tour of the facility, including the wall of herbs and he talked to me about the difference between what he does and what my Dr. at Kaiser was doing. After that we sat in his office and went over pretty much my whole medical history, a conversation that lasted nearly 45 minutes.
He took notes and asked questions when we went over my medical history, but he examined me by taking my pulses, and checking out my tongue. Then he put together a list of herbs that he wanted to try and explained where he thought my body was out of sync and what he wanted to do/​try to help get it back where it should be.
We ended up doing a guasha (I think I spelled it right!) treatment, followed by cupping on my back with the suction cups and then acupuncture at various point on the front half. Basically almost three completely different treatments were done — vs. the 1 that is normally done on the first visit.
Now… For those who like me don’t know much about Chinese Medicine, the guasha process can leave your body looking pretty gnarly– my mom says I look like I had the crap beat out of me– but while you are red and have bruise-​like signs, they don’t hurt!
Three days after my treatment, my back still looks pretty gross, and my husband is very nervous and against my return — probably specifically because of the Guasha treatment. However, I feel great, but am experiencing the «ups and downs» that he warned I would experience — I feel great for a bit, and then not so great. But mostly I feel great.
I can’t wait for my next treatment, and am looking forward to the possibility of NOT being nauseated for no reason so frequently, and the possibility of my arthritis not being so painful at 29 years old.

I was skeptical of acupuncture. But I have been struggling with depression for over a year now and by this time I am absolutely desperate. I pay Carlos a visit. Actually, I visited him a few times. By the fourth time I begin seeing a real difference in the way I feel.
Carlos likes saying he treats the patient not the symptoms and I am glad to report that actually does keep to that. The first visit is a crazy one and a half hours as he details everything. So we can learn what is going on with me and how to control my depression.
Okay so the medication tastes like crap. But heck it works. The place is clean, he uses disposable needles. He is professional. What more do you want?